Gillman Honda of Fort Bend
Customer Reviews of Gillman Honda of Fort Bend
[non-permissible content removed] in high grass
by 09/04/2021
onWhatever you do don’t give this place any type of “refundable” deposit they will take weeks to give it back to you (changing the excuse every time) also geez you get swarmed as soon as you pull up even if you have been there five days in a row … marissa the “manager” is very sketchy.. Personally wouldn’t trust her.. it’s very hard for her to take NO for an answer..I honestly wish my salesman would of left her out of it!! Lots of added addendums on the prices .. Umm… yea .. instead of waiting for me to make up my mind basically they tried to force me to buy a car which is my personal opinion on my experience there … The next dealership I went to had zero addendums added aaaaaaaand sold me my car at INVOICE price!!!!! It’s a 2020 with 14k miles 😁😁😁 never forget there’s always another car at another dealership…. never settle!!! (Edit: Also 2 people that I know of there have Covid and one of them is the manager and the salesman I was working with directly 😢 )
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Fishy business
by 06/11/2020
onJune 10, 2020 SALES VISIT - USED "Fishy business" - Shubhadeep I went here today to test drive a 2017 Honda HR-V, listed at $13921 on various websites. I felt nice about the car after driving, but the real drama just began afterwards. I was told that some odd $3500 will add to the listed price of $13921, as it is a certified pre-owned car and they did some service like tire change, etc. With that add on, the tax, title, registration all summed up to as much as $19000, which I felt is absolutely insane. First, if I am paying $19k, I can better buy a brand new one, why bother buying a used car? Second, why do they not list the full/real price on the advertisements? In these difficult situations with the pandemic and this hot weather, I drove with a friend almost 100miles from my place to test drive this car to discover that they have hidden charges amounting to an insane $6000. This is plain and simple harassment. It was a very frustrating experience and would like to make everyone aware of this. Absolutely not going here back again.
Bad Management
by 04/15/2020
onPurchase experience went smooth, 4-4-20 I give credit to “Kutaiba” for the sales experience. I purchased a 2020 Honda Civic Si. I have had to come back three times after the purchase from the dealership. 4-8-20The first time was because I windows were not tinted correctly. By me saying not correctly I mean, the windows were not cleaned correctly when the tint was installed, also the cutting on the tint was not clean cut. You could also see that the roll of tint was banged up by the crinkles shown on the tint once it was installed on my car. Needless to say, the tint was “re done” but you can still see the crinkles from the tint and the rear window was still done incorrectly. When I picked up the vehicle from the tint replacement, my car was damaged and needed paint because the damage went all the way through the paint. At this point I’m giving the dealership a chance to prove themselves once again. I showed up today 4-13-20, spoke directly with GM Teno and he himself can tell you the job was done horribly. There was a puddle of over spray in the rear bumper, the buffing job had left swirl marks all over the passenger side, there was more over spray on the passenger door and from then I realized no one bothered to look over this job and make sure all of my issues were taken care of and I wouldn’t have to come back again, knowing this was my fourth time returning. I left the car to attempt once again to get another issue corrected. At this point if the vehicle is not done correctly I will leave the vehicle with the dealership, assure I get my down payment returned and continue my search somewhere else. Thank you Honda for the opportunity but I will not be held responsible to drive out with a fake smile on my face knowing I paid for a “new” vehicle that was spotless and now expected to leave with a damaged vehicle that has a sloppy paint job, you expect to come to the dealership and assume you get top notch service and not a mediocre “deal with it” attitude.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Laura in sales
by 03/01/2020
onLaura was great and very professional! They gave me what I wanted and made sure I was happy!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Laura was amazing ! Whole team was
by 12/12/2019
onAwesome service. Would recommend to all my family
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Survay
by 10/08/2018
onWell everthing ... Patrick was very helpful find the perfect car for me
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
AnthonySilvas
by 10/08/2018
onThe sales representative was very impressive. Knowledgeable, Friendly and felt welcomed as soon as I arrived. I can't express enough the courtesy he gave me during the entire process of purchasing my car. I plan on telling everyone to purchase there next car there. thank You
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great place to purchase a car!
by 10/07/2018
onHelpful & knowledgeable.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience!
by 10/07/2018
onVery knowledgeable about different cars
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Best Car Experience Ever
by 10/04/2018
onHow fast service was.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great car buying experience at this dealership!
by 10/03/2018
onThe relaxed and non- pressured atmosphere of the total event of purchasing a car was impressive.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Awesome experience with Jordan and everyone @ Gillman Honda in Rosenberg, T
by 10/03/2018
onVery professional, knowledgeable and truly kind. You got a sense immediately that they weren’t just there to sell cars. You felt that your needs and desires came first. Jordan was a pleasure to work with. He made sure I knew as much about my car as possible.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
My Honda Lease Experience at Gillman Honda, Rosenberg, TX
by 10/02/2018
onShort waiting time. Moses had everything ready. His prep work was important to my positive experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience!
by 09/30/2018
onStaff were very friendly. Everybody Mr.Daniele was amazing. The manager was very kind and professional.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
IkeiaSteele
by 09/28/2018
onFast, friendly, and knowledgeable
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Honda Buying Experience
by 09/26/2018
onFriendly atmosphere and the sales people really made you feel comfortable.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
19 Odyssey
by 09/19/2018
onThe whole process was very easy
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Team Gillman was there to help my needs
by 09/18/2018
onIt was my first experience with purchasing a vehicle under financing and I didn't have credit history as this was my first build up and Team Gillman was there. Thanks
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent Service
by 09/18/2018
onFriendly and the staff went above and beyond to help me get a new car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best purchase ever
by 09/17/2018
onVery friendly and informative
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Mrs
by 09/17/2018
onEnjoyed working with salesman Jeremy Lavelle. Very through and patient and no high pressure selling. Took his time to explain our new Accord to my wife and I. Very pleasant.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments