Customer Reviews of AutoNation Chevrolet North Richland Hills
Super happy!
byon 04/11/2024
I had a fantastic experience at this dealership! The staff was friendly, knowledgeable, and went above and beyond to make sure I found the right car for my needs.
Super happy!
byon 04/11/2024
I had a fantastic experience at this dealership! The staff was friendly, knowledgeable, and went above and beyond to make sure I found the right car for my needs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2 Comments
Great
byon 03/30/2024
It was a great experience, Savion Richards, Service Advisor was good. Michael Insall, Finance Manager was very helpful. I'm excited about my purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Car buying made easy
byon 03/26/2024
The team at auto nation really made the car buying process very simple, especially Troy. He was an amazing sales person. The entire team made me feel comfortable and relaxed the entire time. This is my second purchase from AutoNation and I will definitely be returning in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
?
byon 03/25/2024
Everyone was friendly and came out to talk with us we didn't have to go back to a "managers " office they came to us
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
They are awesome!!!!
byon 03/20/2024
My husband passed away. The vehicles we had was in both our names. I still owe alot on the vehicles . I didn't know what to do. But Troy and Mike worked really hard to get these vehicles out of my name and was able to put me in a car with only my name.. Them guys took alot of stress off of me.. Thank y'all very much....
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Sale Services
byon 03/14/2024
I am very pleased with the services that was present by AutoNation. When I thought it was impossible to upgrade my vehicle, the AutoNation Chevrolet NRH Dealership made it possible. Thank you for turning no into yes.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Shannon Morgan
byon 03/06/2024
Quick and simple
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great work
byon 03/06/2024
Worked with is to get the car we wanted even though we went to the wrong car lot. The process was easy and smooth and got us the payment we wanted. The only issue is the car had a chip in the windshield that went unnoticed until I got home that night. Called the dealership and wasn't able to get ahold of anyone. Still waiting for a call back.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Friendly
byon 02/25/2024
Experience with salesman Savion R was absolutely wonderful. So friendly knowledgeable very well attentive to our needs. He had patience and always had a smile on his face. Making sure we got the car we wanted and was never pushy on getting the sale. I would recommend going to him to find your new vehicle that fits you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
2016 Mazda Miata
byon 02/23/2024
Troy was very attentive, answered all of my questions and worked hard to see that I was satisfied.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Salesmen of the YEAR!!
byon 02/20/2024
Troy and Taylor were AWESOME!! I recommend anyone who is in the car buying market to go directly to those sales men if they want an easy, quick, and honest buying experience! They had me in and out in a timely manner, and were very humorous! Which is what the world needs more of! Too much seriousness going on now days! Thank you guys again!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ciara Jones
byon 02/13/2024
Mike and the team were great. I’ll be honest I hate the car buying processes but this was a positive experience. Mike was honest, straight forward and a pleasure to work with!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Ciara Jones
byon 02/13/2024
The service was amazing. Francisco met us at the door before we even finished parking and it was the quickest service we’d experienced. He was honest and followed up with me when the car I wanted arrived. No games, no gimmicks, just a genuine cool guy taking care of us.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
byon 02/10/2024
It was fantastic. I found the car for the price I wanted online. I called the dealership. They had it. We discussed what I wanted for a trade. They worked to make it all happen. No haggling. It was a very respectful process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best service
byon 02/09/2024
I went in and was greeted by Afi. I had something specific that I wanted and he ran around for almost a whole day in the cold and rain trying to find a perfect fit for me. He was the nicest salesman I’ve ever encountered and the whole team I dealt with was great! I’m completely happy with my purchase and the experience as a whole!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Awesome dealership
byon 02/07/2024
I bought my new chevy Equinox and my agent Tamara was very friendly, polite ,professional and very knowledgeable about the vehicle. I didn’t feel pressured like some salespeople, she wanted to make sure I was happy with my choice. Her manager was great as well. I give the entire store Two thumbs up. I’d highly recommend this dealership. Even though it was late beat closing time she insisted I come back to have the vehicle detailed ( 2024). I did come back and the head guy in charge was there and he detailed my vehicle personally. how’s that for the number 1 dealership Autonation get there and purchase your next vehicle. The entire dealership will make you feel like you’re number 1.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Lackluster Business
byon 12/19/2023
This dealership has been unsatisfactory whatsoever in their business practices and you have to keep staying on them to get ant type of resolve Also, they do not ever have answers for anything. I have been more than disappointed with this experience. Please shop elsewhere.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
1 Comments
Excellent Service
byon 12/13/2023
My Service Writer at Auto Nation, NRH, Janey Madden, is an asset to your company! Professional, very well versed in her service position and also has awesome people skills!! Wait time was minimal and service was excellent!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Customer service
byon 12/08/2023
Very kind and professional
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Tamara is AWESOME!
byon 12/08/2023
She sold me my new car with exactly what I asked of! Amazing service with her!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 11/29/2023
Brought in for an oil change and to service ESC light only to wait almost 3 hours and it’s still not fixed. Super disappointed after making an appointment and waiting that long.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
2 Comments