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AutoNation Chevrolet North Richland Hills

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AutoNation Chevrolet North Richland Hills
7769 Grapevine Hwy, North Richland Hills, TX 76180 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
4.43 out of 5 stars (89)
Recommend:
Yes (42) No (7)
Service Rating
4.48 out of 5 stars (114)
Recommend:
Yes (77) No (11)
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Dealership Service Review

1 out of 5 starsservice Rating
Service
Written by Texasgirl on 11/29/2023
Brought in for an oil change and to service ESC light only to wait almost 3 hours and it’s still not fixed. Super disappointed after making an appointment and waiting that long.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Megan Reid on 12/01/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (682) 214-2010 -- we hope to hear from you soon.
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