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Parkway Family Mazda

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Customer Reviews of Parkway Family Mazda

4.6
Overall Rating
4.59 out of 5 stars(55)
Recommend: Yes (20) No (2)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great used car buying experience

by Rachael on 04/20/2024

Eduardo and Blake made buying our used car an easy and great experience. They were friendly and helpful and everything was very straightforward. It was definitely the most pleasant car buying experience we have had. We very much appreciate how easy it was and how nice everyone involved was from the minute we arrived all the way through financing and signing the paperwork. I would definitely visit Parkway Family Mazda and Kia again when we need another car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
55 Reviews
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5 out of 5 starssales Rating

Great used car buying experience

by Rachael on 04/20/2024

Eduardo and Blake made buying our used car an easy and great experience. They were friendly and helpful and everything was very straightforward. It was definitely the most pleasant car buying experience we have had. We very much appreciate how easy it was and how nice everyone involved was from the minute we arrived all the way through financing and signing the paperwork. I would definitely visit Parkway Family Mazda and Kia again when we need another car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

THANK YOU EDUARDO @ Parkway Family Mazda

by Carlos and MT Gomez on 04/04/2024

We had an excellent experience with Eduardo at Parkway Family Mazda! He went above and beyond to make it possible for us to buy our used truck today!! He looked for every possible way to make it a reality! He also brought the truck to our home along with all the paperwork!! That is wow service!! We definitely recommend Eduardo and Parkway Family Mazda to anybody looking for good sales and customer service. A nice word also for Ben for being so nice during the road test and overall information! Thank You Eduardo and Parkway Family Mazda!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Grandma bought a car!!

by Donna on 03/10/2024

Thank you Paula for all the hard work you went through to get me the car that I wanted. You went beyond the call of duty and brought the car I picked out to my residence, then you brought all the paperwork to me for signing (whew! there is a lot!).After my car was detailed you would have brought the car to me; but i had my son take me so he could take a look at used vehicles. This is the first time I have every purchased a vehicle without my husband and you took very good care of me! Thanks again!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starssales Rating

Awful!

by Awful on 03/05/2024

No tags or registration for over 4 months!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Blake Rocks at Parkway

by Glenn on 02/23/2024

Had a great experience at Parkway Family Mazda!! Blake was a great honest salesman. He did us right!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great service!!! Blake is the BEST!

by Shelia on 02/23/2024

I had a great experience here! They were helpful and very enjoyable to deal with. My sales guy Blake did an amazing job!!! I won’t hesitate to use them again in the future!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Anthony sales guy gave Awesome service!

by Daiana on 02/07/2024

Thanks to Anthony for helping find exactly what I wanted he was very nice & made sure everything was exactly in my budget he went above & beyond for me Thank you again Anthony!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starssales Rating

Awful

by Unhappy Customer on 02/05/2024

No registration or tags yet! Been driving on expired tags for almost two months now and still no answers!!! Awful service after the sale!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Friendly Service!

by Jessica on 01/31/2024

Got a flat on the freeway and was losing air fast. Thankfully made it to this dealership hoping that someone would help me even though I own a completely different vehicle. I got out and Jacob was the one who stayed and helped me change the flat in no time! I was unbelievably grateful for him and his kindness! If I needed a new car, I would go back just because of him! Thank you again Jacob!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Paula Stevenson @ Parkway Family Mazda

by Gonzalo and Gracie Santana on 11/28/2023

Paula Stevenson was a pleasure to do business with. She showed us the CX-5 and the CX-50 models. After test driving both models, Paula went over all the features of both models. We ended up buying the 2024 CX-50 Turbo model. We totally recommend buying your next car from Paula and the folks at Parkway Mazda. We love our new ride!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Exceptional Customer Service

by Chantay Powell on 11/13/2023

Ms Paula was a joy to work with she was very welcoming, friendly, and the process from start to finish was top notch! If you are I the market for a new or used Mazda Ms Paula is the the sales person to get in contact with!! She is very through.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Paula's Outstanding Service

by Jason on 11/02/2023

I would advise anyone to speak with Paula if you are looking for a vehicle or thinking of purchasing a vehicle in the future. Paula is kind, accommodating and amazing at what she does. Paula is the expert you need to speak with! If you have any questions in reference to purchasing vehicles, Paula has the answers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Finally found my car

by Paula on 10/27/2023

Paula was my sales person. I had been looking for 2 weeks and was fed up with con sales people. When I walked into Parkway Paula greeted me with such eagerness to help but not pushy. Her appearance was impeccable. Her demeanor was kind and willing to make my decision a good experience and she did and that’s why I bought a car at this dealership. I am very happy with my car and I am very happy with the service I received. Thank you Paula very much on an extra note everyone else that I came in contact with or extremely nice also

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great car buying experience!

by Karissa on 03/28/2023

Wayne was such a great salesman! He went above beyond with our car buying experience. Every question or concern we had he found the answer/solution. He worked diligently to work the deal within Our budget! Also he is a comedian, he we will make buying a car fun!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Isaiah was GREAT!

by Eduardo on 03/08/2023

Extremely helpful and hassle free!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Great customer service

by Isaiah babineaux on 12/05/2022

Very understanding and was very helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

A typically uncomfortable process made painless

by Broomclandad on 09/28/2022

Purchasing a car is not one of my favorite activities. However, Ben Hall and the Parkway Team made it easier. Ben was personable, considerate of my wants/needs and patient. They took my loved, worn 2011 Mazda3 in a reasonable trade and agreed to make my new, low-miles 2019 Mazda3 hatchback Certified Pre-Owned. (Thanks!) Ben, Kallie and Jennifer in Finance made the car shopping and purchasing process easy and relatively pain free.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
4 out of 5 starssales Rating

Very Helpful Sales

by Jmet on 09/14/2022

I called Parkway Kia, but was transferred to Ms. Daisy at the Mazda dealership. Even though I was looking for a Kia, she helped me and kept me posted on when the model I was looking for came in. When we went to the dealership she helped us in transitioning to a Kia salesman. Thank you Ms. Daisy for your knowledge and professionalism.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Best Car dealership in town!

by Leti on 08/31/2022

My experience at Parkway Family Mazda was excellent. I was kindly greeted once entering the building. Ben Hall was so kind to help me look for a vehicle. It was a pleasant visit and Kallie was also a great help. I found a vehicle and will recommend all my Family and friends to come here and experience amazing customer service. Thank you Parkway Family Mazda.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Sheng Took Care of Me!

by Parkway Mazda Kia Customer on 08/16/2022

Just bought a used car. Sheng was helpful and accommodating. Helped me find what I was looking for.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Expeu and Simple Process

by Victoria Pipkins on 07/09/2022

Shayne was an excellent salesman, very attentive and assisted with the whole process all while I basically completed the sale in another state. He sold my sister a car two weeks prior to me and was great with her experience also!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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