Davis Chevrolet
Customer Reviews of Davis Chevrolet
Amazing service team
byon 02/12/2023
Can’t say enough about the service at this dealership. They make bringing my Silverado in for service an effortless task.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Terrible Service
byon 01/22/2024
The Service Manager wasted my valuable time, over 1 week, trying to replicate an electrical issue. The issue was power steering failure, that produced several codes to chase down. Additionally, the Service manager should've reached out to GM TAC for any other issues of this type (power steering failure) to assist in resolving this issue mush sooner in the process. Waiting to see if issue replicates isn't an option in this day and age! To make matters worse until I pointed out several power steering issues and possible fixes, that I found in GM forums, the Service Manager did not have any inclination to search GM TACs for possible solution to the issue of power steering failures. What a joke....
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Ms.
byon 03/07/2023
Not Happy with the quality of service, I received. I called before coming to the dealership for a price on my oil change for my car. I was told it was $129. When I got there and the service rep was writing my car up, he told me $159. I informed him I was just told it was $129. He said that promotion expired. I said, “ I just called”, he said, “ whoever you spoke with told you the incorrect price”. I said, okay I Just remembered I had a coupon. Then when I get my car they tell me $180 something. I feel if I call a dealership service department for a price on a particular year, make and model vehicle, they should give me a complete price, including shop fees and tax. It was just an oil change!!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Amazing service team
byon 02/12/2023
Can’t say enough about the service at this dealership. They make bringing my Silverado in for service an effortless task.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Quick Service
byon 02/05/2023
Scheduled an oil change. Arrived before my appointment & was serviced within minutes. Only spent about 45 minutes if that long there.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 02/02/2023
I went in a while back and was told of some issues. Brought my truck back for service and it was completed in 1 day. They took me to work and back when service was complete. Great people at Davis Chevy.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service!!!
byon 05/30/2022
Always a pleasure I love having the experience of great communication, high expectations and the dealership delivering on every committment. Super fast service, friendly and professional and every time I absolutely realize why I only purchase and service here. I tell everyone how great they are because they are like the ChicFilA of dealerships.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Price of diagnostic service.
byon 12/26/2021
Experience was okay. Lauren was informative and kept me updated.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
2014 GMC Terrain
byon 05/02/2021
The service person Chris didn't called me to give me an update on my car until I called. The next day I waited for his call to pick ip my car, no call I had to call again he told me he called the wrong number left a message stating car was ready. I got to the shop I called him, he was also paiged by cashier he was MIA... My SUV still missing screws on the hood.... I dont know if I will return there...
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Service review
byon 12/27/2020
Service is on time and done correctly
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Customer service!!
byon 03/14/2019
Davis Chevrolet went above and beyond my expectations.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
BEST EVER!!!!
byon 10/26/2018
AMAZING Experience I couldn't have asked for anything better. The whole process was quick and easy. The team also helped with my kids to make the process easier.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
A very dissatisfied Teacher customer
byon 09/12/2018
It was awful. I had to call the device guy to find out about my car and then they cheated me by charging me 805.00 dollars for a part that had been given an extended warrranty
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
30000 mi service
byon 05/11/2018
Always professional. Always quality work.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Good deal, pushy dishonest salesperson
byon 08/02/2013
I purchased a new 2013 Silverado in May of 2013. The deal was very good, but the salesman was not. Pushy, dishonest -- I would go elsewhere to purchase. I have had a good experience with their service department (on my older truck).
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Service Department at Davis Chevrolet, Houston
byon 08/02/2013
I took in my older 2003 GMC to have the brakes checked, after Firestone messed up on replacing my brake pads. The service writer was very nice, the service was very professional and reasonably priced (for a new car dealer, which is always going to cost more than an independent.)
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Issues
byon 06/04/2012
Well I bought my vehicle through this company and had no problem with the sale of the vehicle everything was good.The problem was I bought the warranty for the vehicle.I took it back before warranty ran out to have some items looked at.They proceeded to tell my wife they would look at each problem for $75 each to see if covered under warranty.What is a warranty for if you still have to pay just have the stuff looked at?Never shopping here again thanx for nothing.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Treated well!
byon 06/26/2011
I love the fact that I have my own service representative for when I need to have my car serviced. He provides me with accurate and offers recommendations to me to help keep my car like new. I am kept informed immediately of any new developments or changes as they occur whether it directly is the car or if it is about the time it will be ready. I have had my car serviced there since I purchased it in 2007. Pleased I am.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments