Customer Reviews of AutoNation Chevrolet Gulf Freeway
Good Service
byon 04/25/2024
They showed me all options in order to find the right truck for me.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Good Service
byon 04/25/2024
They showed me all options in order to find the right truck for me.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Buying a Vehicle
byon 03/25/2024
My experience with Autonation was Great. My salesman Chris was awesome, made me feel so comfortable with purchasing my vehicle. I would definitely recommend Autonation to family and friends.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Truck purchase
byon 03/25/2024
Very pleasant experience. In and out. Took three hours to complete the deal. Very satisfied.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Buyer Beware!
byon 03/15/2024
Reject auto loans and warranty offers from this dealership. Both have been awful experiences. The sales person was easy to work with but the finance and warranty people are not. Once the car is purchased you are stuck, stuck, stuck....so do your research, don't buy the warranty, and get a loan from your own bank if you need to.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
2 Comments
James Jay
byon 03/13/2024
This was the second vehicle I have purchased from this dealership. They are efficient.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
AutoNation Gulf Freeway
byon 02/23/2024
Excellent service. Work was done in a timely manner. Friendly people.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchase of a new 1500 LTZ
byon 02/06/2024
All associates were very nice and responsive. I couldn't have asked for a smoother process and transaction on my new vehicle. I'm looking forward to another great deal at AutoNation Gulf Fwy soon. Danny and Kathy L.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Great dealership
byon 02/03/2024
Everyone was wonderful and did a fantastic job
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Fantastic Deal and Excellent Service!
byon 01/12/2024
I recently purchased a 2024 Chevy Equinox from AutoNation Chevrolet, and I couldn't be happier with my experience. After shopping around for a while, AutoNation Chevrolet not only had the car I wanted but also offered a deal that beat everyone else's prices. The staff at AutoNation Chevrolet provided excellent service throughout the entire process. They were knowledgeable, friendly, and made the car-buying experience seamless. I appreciate the time they took to answer my questions and ensure that I got the best deal possible. I highly recommend AutoNation Chevrolet to anyone in search of a new vehicle. Thank you for making my car-buying journey enjoyable and for providing a deal that exceeded my expectations!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Great experience
byon 11/11/2023
Kevin Wesson was great. Have purchased many cars and it is usually an all day event. Not this time. Great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Service
byon 10/30/2023
Although there was some wait time getting checked in, the overall visit went well. The service rep was very professional and provided excellent customer service. Everything that was performed on the car was explained. I was very satisfied with the overall service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service Work
byon 10/29/2023
I always receive professional and friendly service whenever I bring in either of my vehicles for service work. Jay Dekohary is my go to Service Advisor because of his knowledge of vehicles .
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Top notch service!
byon 10/27/2023
They always get me in and out faster than expected while answering all my questions and giving me a few helpful tips as well. With that being said I believe the service department is second to none.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Easy Sales Method
byon 10/26/2023
Pleasant. Luis was easy to work with and let me decide what was best for me.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Bad service
byon 10/24/2023
Took my Silverado in to get my battery that I had.purchased there to get a warranty replacent and ended up being forced to by and extra battery that I did not need because of bad communication on behalf.of the service advisor I was assigned. I told the advisor that was not what I wanted but he just would not work with me. Apparently he went and ask the shop to remove the battery and the shop manager denied it, then he went to the service supervisor and he also denied the removal, the advisor said my only.option was to finance the battery which I had to do because they would not give me my keys. Could.of been a simple removal of the battery but no they were set on me buying the battery so now I'm $400 plus the finance charge in the hole for something I did not need. I mean it's not.like if the battery had been used or anything like that because my truck hadn't even left the dealer parking lot. This is why when it comes to speaking with someone about an issue about your vehicle it is better to call the person rather than texting. It the advisor would of called me and explained his intentions I would of told him what I wanted.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Purchased Corvette
byon 10/23/2023
No issues, Kevin Wesson took care of me and went above and beyond for my needs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
30K milage Service
byon 10/16/2023
Complete service was completed in a timely manor
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Window tint
byon 10/14/2023
Salesman Darrel Smith did and awesome job getting me into the truck that I always wanted. But my issue is that the passenger front window isn't tinted. I would like to see if you guys could tint the passenger side front window just for good customer service and satisfaction.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change
byon 10/12/2023
Went over and beyond explaining other issues on the car. Very helpful and attentive.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 10/12/2023
Only in town for a view days, Jay Dekohary was able to get the service I needed done on my Silverado, on short notice, and back to me so I could be on my need. Appreciate the personal attentiveness to the needs of the customer they also show. I used them for 25+ years and will keep using. I go to no one else.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Chev Silverado
byon 10/02/2023
Work was performed as promised and in a timely manner. Service Manager Jonathan was friendly, professional, and followed through on his word.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
1 Comments