Customer Reviews of Cedar Park Nissan
Julian at Nissan Cedar Park
byon 10/12/2023
Julian worked with me remotely to to purchase my car. Once I got to the dealership I only signed a few documents, did my downpayment and left with my car. It was the best service ever.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Jimmy's the best advisor
byon 05/01/2024
Had my car in for service today, Jimmy is the best advisor at Cedar Park Nissan. I've worked with others in the past and he is hands down the best always goes above and beyond.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ms
byon 04/22/2024
I walked in was immediately taken care of and they provided everything I needed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Awesome service
byon 04/22/2024
Excellent service! They showed and explained to me everything that needed to be fixed and helped me with financing to get it done. Very thankful as my car was close to being on the side of the road because of the last mechanics not making me aware of what's going on with my vehicle. Definitely going back soon.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Betrayal
byon 04/09/2024
Jonathan Monroe, the representative that helped me, on 04/06/24 called me and said that he could not do the inspection that I requested due to my brakes being bad. He told me he was going to charge me 600 dollars to fix it. I went home and looked at all 4 of them, and none of them were even remotely close to the "1mm" that he said. Really made me feel as though he was trying to just get money out of me.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 03/30/2024
Dropped the car for a quick oil change and state inspection. Service , multi point inspection and state inspection was performed in record time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
My mechanical issue
byon 03/16/2024
I brought my Sentra in for an ongoing evap issue. Your representative Zane was extremely obliging respectful and knowledgeable. The mechanic had th knowledge to resolve the issue expediently and efficiently. I will now make certain I always come to Cedar Park Nissan and recommend them to anyone and everyone!!!
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 03/13/2024
Quick and efficient service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Customer
byon 03/13/2024
Still waiting for Dylan to call me My service representative Jonathan does not respond to my 2 emails and phone message
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent service
byon 02/15/2024
I had to get my battery changed, and Joseph provided me fast and reliable service. While I was there, he also changed my windshield wiper blades for me. He was friendly and helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Customer Service reps
byon 02/01/2024
The employees were all pleasant and thorough but not pushy.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
great service
byon 01/28/2024
Service rep Zane consistently provides excellent understanding and service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Customer Service
byon 01/19/2024
Zane my service representative for my current visit, was extremely professional and helpful as always. I’ve been bringing my car to this location for almost 10 years and the service has consistently been amazing. Thank you for all you do.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good Service
byon 01/17/2024
The communication, pricing and service were great this time around.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service Done Right
byon 01/04/2024
I have been taking my last two cars to this dealership service department. They are excellent. Super friendly and knowledgeable staff, especially Cristi. I highly recommend them. Great work done right the first time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent experience
byon 12/30/2023
Very knowledgeable staff. Provide valuable information on the car. Well priced and do not try to oversell. Got extraordinary service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Awesome Dealership
byon 12/27/2023
Dylan always takes care of my vehicles like they’re his own!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service Advisor
byon 12/20/2023
Zane May has been my Service Advisor for several years. He is always courteous, friendly and professional who listens and then takes care of any issue I’m having with my car. Thank you.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil Change and Tire Rotation
byon 12/08/2023
I had an excellent experience at Cedar Park Nissan. My agent was so polite and courteous. My car was handled with care.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent service and timely too
byon 11/17/2023
I called to get on the service teams schedule, and Edwin made time available immediately. He and Beckie both promised the repairs done quickly and as promised, was done in the same day. Thank you both!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Lack of Explanation in Services Needed
byon 11/14/2023
Was quoted $1500 for changing the lower arm control mount, as bushings were torn. First, they said it was a “safety issue”. Then I asked what would happen if I didn’t change it. They just said tires would wear unevenly. Doesn’t sound like a safety issue to me. Also, no explanation on what the part did, what I can do instead of changing the entire mount (can I change just the bushings, for example?), if this is typical for a car that age/mileage, etc. I’m not asking for discounts, just information. I usually just don’t spend $1500 on such little information like that. Also, I was just in for a complete strut replacement 5 months ago, so I don’t why it wasn’t caught back then, as they were literally looking in that same place the whole time. Prices for other services are just getting so high that I have to seek out an independent mechanic. It’s just not worth it anymore.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Great experience
byon 11/08/2023
My service advisor Jimmy was legit. He helps me every time I get any work done. Cedar Park is the best Nissan dealership in greater Austin. From service to helping me get a quote for trade in on my vehicle it was a satisfactory encounter.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
While we could try to think of an all-encompassing response, we prefer to break it all down for you, step by step. That way, all of the bases are covered, and you can feel at home from the moment you walk through the Cedar Park Nissan showroom doors.
Aside from offering a great selection of critically acclaimed new Nissan models, we also keep an extensive catalogue of used cars on hand. What's more, our auto financing gurus are ready to turn you from a shopper to owner, on your terms. That means finding a car loan and Nissan lease that you're comfortable with.
Cedar Park Nissan isn't, however, just a great resource for shoppers. Owners love our onsite car service and maintenance department. Staffed with highly trained technicians using only the finest Nissan parts, it subtracts the headache from the car-care equation.
1 Comments