Enterprise Car Sales Arlington

by Claudia on 04/29/2022

Drove 100 miles to get the car I wanted. No haggle price. It was ready and clean. Tony had the finance papers ready to send to the lenders. Showed us 5 lenders they use or we can use our own. Showed us how the money we put down affected our payment. Showed us extended warranty options. Showed us all the bank offers and we picked what we wanted. The choices were in our hands. Prices were cut and dry. Didn’t feel like they were getting kick backs from the banks for getting higher interest or up selling options for commissions. Loved it! Drove away in 2 hours.

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by CLASSIC bait and switch on 12/25/2020

Has anyone spit in your face before? That is exactly how I felt after Dustin Scales, perhaps now previous employee, at Enterprise treated me at 1108 E. Division St. Arlington, Texas. I was contacted by this man’s team to sell my car to them. I first went to get my car appraised on a Wednesday. The following Friday, this man, DUSTIN SCALES, SNEERINGLY broke his company’s word to me on my car, providing not $9,700, but $7,100 for my vehicle. It was a bait and switch tactic. Upon my developing interest in one of his other cars, Dustin Scales then tried to cheat me on the value of my car. Dustin Scales broke his employee’s word to me about providing $9,700 for my car, and this was all because I went almost 2 days past the 7 day sell-period (a term that I was never told about to begin with). I was SCAMMED and I was DISRESPECTED. Enterprise has LOST my trust, and I will NEVER go back -and in terms of LOST BUSINESS, this company IS GOING TO MISS OUT ON FURTHER BUSINESS for their EVIL WAYS. I WILL NOT REFER Enterprise to ANY of my business colleagues who spend roughly $5,000 ANNUALLY on rental car services. This may easily make up $100,000 over the course of 3 years. AVOID ENTERPRISE. AVOID JOHN LYERS, who absolutely befuddled me with his and his team’s deception. Don’t rent from this company. Don’t buy from this company. It is CORRUPT.

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by Baldy61 on 09/25/2018

Mixed results. I bought two vehicles A RAM 1500 and a CHRYSLER 300C a week apart. The RAM has been wonderful. Have called multiple times on the Chrysler only to be told I'll check with my manager and call back. To me they just want a sell the vehicles and then good bye so long. Enterprise gave a dodge FAB instead of a Chrysler therefore the FAB doesn't do what the correct FAB does. remote start. , start the vehicle with FAB in pocket. but the wrong FAB has to be held on the start button. There has also been an on going electrical issue that the repair shop can not locate. Once again not our problem. If you want a vehicle without customer service after the sale this is your place other wise stay clear because if by chance you get a bad car your stuck like me. .

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by Tracie M on 07/06/2018

It was a Very friendly and smooth process. Coming into a car dealership can be a little difficult because of the stigma that can be attached of eeking as if there trying to get over or not being as fourth coming as you would like but all that went out the window when a spoke with Naomi and sat in her office. I know what I wanted but she assured me that we would find it and when it was presented that it was al another location she even went above and beyond the call to get it for me. Then even after it was purchased I drove off a few days later I emailed her a concern I had and beside taken the time to email be back and call me. She assured me that I could come see her and we will get it solved. When I came up there she was already prepared to help and then got her manager to further assure me that he is involved and even if this becomes a issue later on he would take on the responsibility of helping me. To top it off they still called me again to make sure there weren’t any other questions or concerns that I had and let me know that if there was they be more than happy to help. There’s a saying where in sales the greatest complement given is a referral and I have already referred family and friend to Naomi at enterprise.

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by ddalton on 05/24/2018

I bought a 2017 Nissan Maxima. I have always been hesitant about buying from a rental car company because its not your typical place to buy a vehicle. The experience was good. It was easier than a Car Dealership and I was only there for 2 hours total from start to finish.

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by tbro_1 on 05/24/2018

Did an online search for car choices interested in, went to dealership checked out the cars , test drove the ones interested in. We made our decision, purchased the car and was driving it home in under two hours. This was the best car buying experience ever! No pressure, no run around, just good service and fair priced autos.

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