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Nissan Of Chattanooga East

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Customer Reviews of Nissan Of Chattanooga East

5.0
Overall Rating
5 out of 5 stars(52)
Recommend: Yes (13) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Car buying

by Jerry Brown on 03/18/2024

I purchased a 2024 Nissan frontier from Nissan of Chattanooga East, and more personally from Mark Spangler. He was extremely professional, courteous, respectful, and very helpful and attending to my every car buying need. he got me exactly what I wanted, and he worked diligently and very hard to get it done quickly. Overall, the entire dealership is the best Nissan dealership in my opinion in all of Tennessee.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

52 Reviews
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5 out of 5 starssales Rating

Car buying

by Jerry Brown on 03/18/2024

I purchased a 2024 Nissan frontier from Nissan of Chattanooga East, and more personally from Mark Spangler. He was extremely professional, courteous, respectful, and very helpful and attending to my every car buying need. he got me exactly what I wanted, and he worked diligently and very hard to get it done quickly. Overall, the entire dealership is the best Nissan dealership in my opinion in all of Tennessee.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great

by Hayley Meyer on 02/15/2024

Tom was awesome! Thanks for all the help.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great buying experience!

by Julie R. on 08/24/2023

Carter was fantastic!! I was looking for a used car within a firm price range. He listened to my situation and preferences, helped narrow down the choices by answering questions honestly, and was easy to communicate with. Hammering out a deal was not stressful and I was even able to add a warranty. They all respected my limits laid down up front and it was a good experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Always Great!

by MsDianaW on 07/05/2023

This is the second vehicle I purchased. Carter is a great salesman, I will continue to purchase from Nissan.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Helpful salesman

by Phil and Ann on 06/20/2023

Mark was very patient and thorough in helping us find our new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Wonderful

by Jks mom on 06/19/2023

The staff were awesome and made my entire experience easy and quick. My salesperson went over and beyond the call of duty and I appreciate it. Thank you LaQueshia!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Buying was 'Easy as Pie'

by Ol' Red's... on 06/15/2023

We were immediately welcomed onto their lot . We weren't told to leave 'our vehicle' at a gate in order to shop on their lot .... like we were told to do at another of the local dealerships recently. We were encouraged to test drive anything we thought we might be interested in. We were given immediate answers to our questions and there was never any pressure to choose anything at any time.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Best experience ever

by Yolanda on 04/02/2023

I told him what I was and wasn't interested in. Gave an amount of what I had, and he worked with it. He was very professional, the best salesman I have met.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Nissan Rogue 2022

by Nissan Rogue on 03/29/2023

Sales personnel very friendly and quick to respond every question, they work it out with your request and negotiate with you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Sales Experience

by Mike&Penny on 02/27/2023

The salesperson, Thomas Faraday, was on top of everything we needed. He helped find the car we wanted and then navigate the sales contract.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Love ❤️ my new Nissan Rogue!!

by SandyKK on 01/26/2023

The salesman was very professional, attentive and polite. Listened and provided options based on my needs in looking for a new vehicle. The process went smoothly for financing options and terms in reaching a mutually agreeable outcome. Attentive to customer's needs Salesperson went above & beyond — locating a specific vehicle, delivering vehicle to customer, staying after hours, etc.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great day!

by Timothy on 12/23/2022

Appreciate the efforts made to keep me informed as I waited for the arrival my new kicks. LQ was very personable as we went through the process of paperwork and waiting on the inspection. She was kind, and considerate to check if I needed anything to drink. This is my second time purchasing from this dealership, and look forward to the next opportunity in the future. Thank you!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Best experience in a long time!

by desean29 on 06/07/2022

Mark Spangler made buying our new Armada the best and easiest experience we could have hoped for.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Had my 45,000 service

by jcurlytop52 on 06/29/2021

I took my car to Nissan East to get oil change, I was due for the 45,000 miles maintenance so I decided to do that. Also needed some belts changed. Was told my car would be done around 4 so they gave me a ride home. I got a call an hour and half later said my car was done. So it didn't take that long . Sent someone to come pick up to take to dealer so I could get my car. I was very happy with the service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

No BS car buying experience !

by Murano Driver on 06/20/2021

Went to several dealerships in the area looking to purchase a new Murano to no success, a lot of runaround talk. At Nissan of Chattanooga East I was promptly met on the lot by Mike Goza, he was very personable and professional with none of the normal BS. We discussed what I was looking for and pricing concerns and quickly astablished a workable agreement. The paperwork was completed in a timely manner and I drove away in my wife's new Murano. One of my best car purchase experiences, thanks Mike, great job! If you want to deal with a honest professional go to Nissan of Chattanooga East and ask for Mike Goza. PB

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Rogue first service

by Mark Gluck on 05/08/2021

Excellent service! Jeff Moson is my service advisor. With Jeff I can trust that everything gets done at the time agreed upon, I get a ride to/from my office, rates are reasonable and my car is washed after they're done! Jeff

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Oil Change

by Jim Hixson on 12/04/2020

Everything completed as expected

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Good service

by Mad Max 2019 on 11/13/2020

Waited a little longer than I wanted for my oil change but they now can send you a text on the status of your vehicle and suggest additional services. You can review it on your phone and accept or decline services as well as see the total...nice feature!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by Deidre1 on 10/09/2019

Mike is great. He always takes excellent care of my Murano!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Thomas's. Department

by ThomasS. on 07/18/2019

Very pleasant experience...will definitely use this dealership for all needs

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service

by calvin hayes on 04/05/2019

Great service, and great people

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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