BMW of Chattanooga
Customer Reviews of BMW of Chattanooga
Familial experience
by 05/08/2024
onWonderfully caring and compassionate staff….
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
BMW genius
by 05/10/2024
onFeeling a little overwhelmed with my new x5 so I stopped in to get some help from the BMW genius. He was patient and most helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Familial experience
by 05/08/2024
onWonderfully caring and compassionate staff….
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Z4
by 04/19/2024
onWorked very well with me. They went the extra mile (really) because they brought the car to me.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Professional
by 04/16/2024
onWe had a great salesman. Very professional and made it a quick and simple purchase. Couldn’t have asked for better.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Yan is the Best!!
by 04/13/2024
onI bought out my lease and thought the process was going to be painful. Yan contacted me right away, was very efficient, communicative and was there every step of the way. Yan is patient and friendly. I plan to purchase another BMW in the near future and wil definitely have Yan handle the deal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent
by 04/06/2024
onThe minute I walked in I was treated with respect and upfront discussions about their process and the cars details. Christine was professional, friendly and thoughtful to my family as I searched for a car. I enjoyed the ease of communication and friendliness of the entire dealership from then on. Grateful for all of them there!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Happy Customer
by 03/21/2024
onI was working with Cody and looking for a specific type of vehicle. about a month later Cody called and asked me to come out and look at a car he had found. It was exactly what I was looking for and I was able to make a purchase the same day. Thank You Cody for keeping me informed !
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
by 03/06/2024
onA great car buying experience from start to finish! Aaron answered all of my questions via text prior to arriving at the dealership (we drove from out of town). The car I wanted was ready when we got there and the whole transaction was quick and easy!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Car purchase at BMW of Chattanooga
by 02/28/2024
onMy experience buying my new X3 was great. My salesman, Erik, was friendly, engaging, knew a lot about the car and was not pushy or annoying. The finance staff was also very professional and as efficient as possible. Overall, a good experience and I would recommend this dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great deal!
by 12/07/2023
onJohn Griffis was extremely helpful and knowledgable with the purchase experience. He was able to help me great a great deal and good trade in value for my previous car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
BMW of Chattanooga Purchase
by 09/25/2023
onI bought a Gran Coupe this past weekend and Christine was wonderful to work with. She gave me all the options available for the purchase and took care of getting the vehicle ready for delivery. Everyone there was professional and courteous. I absolutely love my new car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New vehicle purchase
by 09/25/2023
onVery welcoming group at BMW Chattanooga. This is the 2nd time purchasing from this particular dealership over the phone and email. Christine Dumas is a pleasure to work with. I have referred my friends to BMW Chattanooga and they have had the same great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Arron Gentry
by 09/05/2023
onGreat to work with !!!!! Very Easy !
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
BMW of Chattanooga Vehicle Purchase
by 07/12/2023
onI purchased a vehicle from BMW of Chattanooga. The experience was very good. The building was clean and staff was very welcoming and hospitable. My service advisor, Jonathan Allers was outstanding. He was very attentive to my interest, questions, and concerns; knowledgeable of vehicle and sales process; timely/efficient, welcoming and courteous. He made the sale go as smooth as possible. I would recommend this dealership and Jonathan to anyone interested in purchasing a vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good experience
by 05/18/2023
onOur salesman (Gary Ridge) was very helpful and knowledgeable. He and Phil, along with everyone else there, did a great job.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Vehicle purchase
by 05/04/2023
onExcellent experience. Professional, efficient, and courteous.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience buying the certified vehicle
by 04/10/2023
onI saw this certified BMW 530i online and liked the price and appearance of it. John Griffis is a great sales guy and he provided all the info needed. The financing was in order. I drove 7 hours to get the vehicle and it was a smoother and mush faster buying process than buying from an other places. Driving 7 hours to buy the vehicle tells that they did everything great to sell me the vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great customer service
by 03/27/2023
onJohn was very helpful and friendly and worked hard on our behalf.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Outstanding Overall experience
by 01/31/2023
onMy wife and I scheduled an appointment with our Sales Advisor Jonathan Allers to view and test drive a new BMW vehicle. Upon arrival we were promptly greeted by the staff and Jonathan. We were treated well and made to feel comfortable and not rushed while at the dealership. We were also greeted by the General Manager, Chris Hidalgo and the Sales Manager, David Goforth who made the negotiation process easy and took my concerns in to account. The entire process was easy and fast. Jonathan was very knowledgeable of the BMW products, and I must say very patient with me. Lol, sorry Jonathan. If you are in the market for a new BMW or a great used car, give BMW of Chattanooga a call and ask for Jonathan. They have a great selection to choose from.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The experience is so positive that it barely hurts parting with your money!
by 01/27/2023
onI purchased my first BMW here in 1992 and client Advisor of the Year Christine Dumas (who was barely born then) continues to impress. There is no jacking around with the numbers as you might find elsewhere, product knowledge is excellent and it is just an overall very pleasant purchasing exercise. The GM Chris, New Car Mgr David Goforth and Service Mgr Wes also all earn solid As. Just a wonderful place from A-Z.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Service
by 12/25/2022
onPleasant experience! Superior customer service. Vehicle was in excellent condition.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments