Patriot Chevrolet
Customer Reviews of Patriot Chevrolet
Great service
byon 06/27/2023
I had my car in for exterior detailing because of spots on my hood. The team did an excellent job. I am very happy.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 06/27/2023
I had my car in for exterior detailing because of spots on my hood. The team did an excellent job. I am very happy.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service at patriot
byon 04/02/2023
Service was satisfactory and all my needs were met
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Outstanding Customer Service
byon 02/03/2023
Probably teh best service advisors in the area. The welcome you well. ARe very timely in getting you in and are very good at explaining all your vehicle needs to you. The dealership also has an excellent waiting area. Nice complementary coffee and goodies.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service Dept. Never fixed issue
byon 07/03/2020
I purchased three vehicles from Patriot in four years. I bought a Silverado and eight months later the air-conditioning started blowing hot air. I brought it in for the first repair. The first “fix” ($400.00) and cold lasted one day then hot air again. Had to bring it back, (rent a car) and they looked at it again. Now they found the problem, a leak. The part was not in stock and will be about a week out. (90 degree heat days). I brought it back 10 days later, had to rent another car, Patriot kept the truck for two days. (Another $500.00).. I get the truck back and the very next day, hot air!. I scheduled another appointment #4!! Now they found the “real problem“. Patriot said I would need to bring the truck back a fifth time and pay another thousand dollars for the right part to fix it. I have not been back, I am $1000 out of pocket, plus rentals. Worst part I still do not have air conditioning during these horrible 90° plus days. To pay close to $1000 and not have anything to show for Is close to criminal and I feel stolen from.. Stay away from Patriot if they treat loyal customers Like this I can only imagine how they treat new customers. I even offered to pay for the part to repair the truck but I did not feel I should pay for any more labor. It is a shame because The salesman I work with is wonderful. But because of this I will no longer buy another vehicle through Patriot.
- Recommend this dealer? No
Chevy Patriot Service Review
byon 03/21/2019
Had oil change done on my 2018 Chevy truck & all was good!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Best Buying Experience Ever!!!!
byon 01/09/2019
We are first time Chevy buyers, and this was the single best car buying exerpience both my husband and I have ever had. Pat met us outside and before we even stepped towards the lot he asked us, "what are the features you are looking for". We told him what we wanted and he showed us only the cars that fit what we asked for. He didn't try to up-sell us. He didn't try get us in a car that we weren't looking for. He immediately had us sitting in a 2019 Chevy Equinox that fit all our wants and needs. The test drive was great, then we went inside and Dalton came over to help us with financing. They actually got us money back on our trade in (which never happens) and they worked within our budget completely. My husband and I kept waiting for someone to pinch us and tell us we were dreaming. We drove away with the car, everything was sorted and done with our trade in, financing was awesome, and we got some great car/finance upgrades we didn't expect which made the deal all the more sweet. We were never Chevy people, but Patriot Chevrolet, in Limerick, PA, particularly Pat and Dalton, have made us life long chevy buyers! I HIGHLY recommend this dealership, Pat, and Dalton!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
None
byon 11/21/2018
Was down for a oil change and my inspection they did good as always love my guys
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Team Family Atmosphere
byon 07/18/2016
We loved our experience with Patriot. Sales team so friendly made us feel like family
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Most positive vehicle purchase
byon 07/11/2016
I traded in my 2014 GMC Denali Acadia, and my 2013 Harley Street Glide that had 2100 miles on it for a 2016 Chevrolet 2500 Z71 Silverado. Everyone at this dealership treated me as if they were my life long friends, there was never any pressure, it was entirely my decision. The experience was so positive I came back the next day and traded in my wife's 2008 Honda for a 2016 Traverse. In all of the years I have purchased vehicles from dealerships, I can say this was truly the most enjoyable, they treated us like family. I will come back for our next vehicle and we will use this dealership for our service needs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Exceptional service
byon 07/06/2016
Professional, friendly, prompt service from beginning to end. Have never experienced problems with Patriot Chevrolet which is why I return again & again. They help me maintain a beautifully functioning vehicle for which I am grateful. You can tell they take pride in what they do.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
GREAT Service!!
byon 07/04/2016
I had a great experience. Work was done in a timely fashion and I was very comfortable in their Deluxe waiting room.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil Change
byon 06/21/2016
Patriot always does a find job. My service representative always goes above and beyond. His name is Matt Zimmerman.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great services
byon 06/21/2016
Leigh was my service advisor and kept me informed of the status throughout the repair. The service went very well and cost was in line with the estimate previously provided by Leigh. However, the service took longer than originally estimated and I did not get a loaner because there were none available. Leigh did offer to get one from a rental company but due to logistics I declined and simply utilized the shuttle service back and forth to my home.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
The search continues...
byon 12/27/2015
I went into the dealership to participate in the free PITSTOP promotion. They were very friendly and advised me on different things that they found on my vehicle that may need fixing. The only thing that was disappointing was that they did not wash the outside of my car which was part of the PITSTOP promotion. I feel that they were so caught up in trying to find more ways to get more business from me that they failed to do what I originally came in for. For once, it would be nice to have a dealership actually satisfy what the customer asks of them. Even though they were very nice, sadly my search goes on to find a dealership I can show my loyalty to.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
16 equinox lt awd siren red
byon 12/12/2015
Best auto buying experience ever. This is truly 1st a customer service excellence focus business....just happens to be a Chevy dealer. salesperson dustin and manager john worked very hard to provide us everything and more we expected.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best Experience Buying A Car
byon 10/17/2015
Tim made this experience painless. Thank you Kristen for all your help!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
The worst car buying experience I've ever had.
byon 08/27/2015
I bought a used suv earlier in the year and have had nothing but problems. The dealership has hit every negative stereotype a car dealership has. The management told us not to come back after I brought issues up to them and were extremely rude. I even emailed the owner and he treated me like I was a moron and basically told me his employees are more important than his customers and would back them any day. Do no buy a used car from them! I have almost what I paid for the vehicle in repairs and it still has issues that need addressed (they were all mechanical issues). It's disturbing how they will lie to you. I highly recommend finding another dealership for your needs. Patriot Chevrolet only cares about taking your money!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
1 Comments
Service is Top Notch
byon 02/25/2015
We bought a used Chevy Traverse 6 months ago it had a few issues but the dealership stuck to the warranty they provide and took care of everything. they are really nice people to deal with there thank you.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
unpleasant experience, overall
byon 02/14/2015
I did not get my car back in the time frame originally told to me. Also, when I went to pay, the total invoice was for quite a bit more than what was indicated to me over the phone despite no additional work being performed. The service manager did treat me well and tried to rectify the situation created by the service adviser handling the service visit.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable
Excellent experience!!
byon 01/16/2015
I helped my dad with the purchase of his truck from Patriot Chevrolet and had an excellent experience from the second we walked in to when we left with his truck!! Everyone was extremely helpful and nice, and we didnt spend all night there! I will recommend them to everyone!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2014 Chevrolet Silverado Purchase
byon 11/17/2014
Tom Dean, my sales person was top flight! Little to no negotiating was needed as he knew what I wanted in a new Chevrolet Silverado and my price point. The transaction as smooth and easy start to finish. The truck was detailed and ready for my scheduled pickup. Tom followed up with me a couple times to make sure I was satisfied and had any questions. Two months after I purchased the truck I wanted to add a bed cover and it was added on within 2 days! I couldn't be more satisfied with Tom Dean and Patriot Chevrolet.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments