Classic Chevrolet
Customer Reviews of Classic Chevrolet
Classic Chevrolet - Bellevue, PA
by 11/13/2023
onMr.Frazier and his team at Classic Chevrolet in Bellevue did an amazing job. They took care of me and my family as we were in need of a replacement vehicle. They were so resourceful and helpful during the entire process and made the entire process flawless, low stress, and simple. I am truly grateful for their knowledge, care, and professionalism. I’m telling everyone they need to go to Classic Chevrolet and work with their team. It was a great experience and I will be a return customer for sure. Thank you again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Classic Chevrolet - Bellevue, PA
by 11/13/2023
onMr.Frazier and his team at Classic Chevrolet in Bellevue did an amazing job. They took care of me and my family as we were in need of a replacement vehicle. They were so resourceful and helpful during the entire process and made the entire process flawless, low stress, and simple. I am truly grateful for their knowledge, care, and professionalism. I’m telling everyone they need to go to Classic Chevrolet and work with their team. It was a great experience and I will be a return customer for sure. Thank you again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
5 Stars
by 01/04/2019
onClassic Chevrolet Service treats me & my automobile wth VIP care.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Outstanding service dept.
by 10/24/2018
onI've been dealing with Classic Chevrolet for more than twenty years and have always received outstanding service. They always go above and beyond to satisfy my needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2017 Equinox lease
by 09/27/2017
onMy salesman was very straight forward, honest, no bull. The entire process was surprisingly pleasant. I am very pleased with my 2017 Equinox!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
They damage my 2011 Impala
by 06/14/2016
onI had my 2011 Chevy Impala towed to the dealership because I was having trouble with the transmission. They told me that my warranty had expired. I told them that I would take the car to the dealership I purchased it from because I have a lifetime powertrain warranty there. When I went to meet the tow truck to have my vehicle transfered I noticed front end damage to my vehicle that wasn't the before the car was taken there. Since I noticed it after 5pm I called the next day to report the damage and they told me that they are not responsible and that I am. I explained that I have pictures to prove that the damage was not there before the car was dropped off there, and they still denied any wrong doing. The service manager Brian even admitted that there was no damage to the vehicle when it arrived at the dealership. They are still refusing to pay for the damage.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
New tires at Classic Chevrolet.
by 11/01/2015
onBought 4 new Goodyear tires with $100 rebate. Appreciate the courtesy shown to us by Randy and his gratefulness for our business. Cashier grateful, too! Mount and balance done well.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
GREAT
by 03/27/2015
onThe Whole team Bill Frazier , Bradley Juskowich ,Leslee Hudak,They are ALL a GREAT team. It was the BEST car buying or leasing experience I have ever had in my 71 years. NO BULL. I went to several other dealers before going to CLASSIC, wasted a lot of my time at those other dealers. Jim M. North Hills
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Clueless
by 04/18/2014
onI had a radio upgrade (PDIM) unit that I installed myself, and I took it to Classic Chevrolet, to get the radio reprogrammed, which is a common 20 minute procedure at dealerships. Over the course of the 3 hours I was there, I heard the following: - What's a PDIM? (Should have been my first clue to leave) - This isn't a GM part. (It is) - Can you come to the service center and explain to our installer how to reprogram the radio? (Even after I printed off the instruction page and gave them to the service guy when he took my keys) - You need a code from GM to reprogram the radio. (You don't) And my favorite..... - It's reprogrammed. (It wasn't) I spent three hours at a dealership for a job that requires them to plug a box into a cable and hit a button. And they still didn't get it right. My money was refunded after I asked the service manager if he knew what a PDIM was. He said yes, so I asked him what it did. His response? "It connects the things." After asking what things, he just looked confused and refunded my money. Too bad he can't refund my three hours. The next day I took it to Wright Chevrolet and they had it installed and working within 45 minutes.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Best Chevy Service Yet
by 01/26/2014
onExtremely satisfied with the service from this dealer. The owner has personally helped me many times with fair prices and excellent service. I highly recommend this dealer as I have been a customer for over twenty years.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Best Dealer in Pittsburgh
by 01/26/2014
onBest prices, owner has sold me at least ten vehicles. He has helped me in every way possible. Best service, extremely professional in every way. I highly recommend this dealer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Salesman did not listen
by 09/02/2007
onFound a 3500 HD EXT Cab at Classic via Cars.com. Had financing in place and offered $1k deposit because I was to out of town for business, but salesman claimed he could get me better rate than my Credit Union. I waited the weekend, and no call on Monday. The truck was sold to someone else when they fished my financing. The nearest similarly equipped Chevy available was in Maryland. Cost me an additional travel cost and time to come back to town to locate and purchase a new GMC across town.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No