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Lithia Toyota of Medford

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Customer Reviews of Lithia Toyota of Medford

68 sales Reviews
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5 out of 5 starssales Rating

Spectacular service!

by Great on 03/20/2019

Luis did a wonderful job finding the exact truck I was looking for in my price range. Comfortable atmosphere, and very informative.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Lithia Toyota of medford

by Anth001 on 02/27/2019

I'm extremely pleased with the service we received.Josh St.Germaine was very helpful when we purchased our SUV. We will definitely purchase our next vehicle from them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Reviewed

by Kelly on 02/26/2019

found Steven Kahae to be extremely helpful and knowledgeable about the Tundra i wanted to purchase. I typically do not care for Lithia, however this experience at Toyota lithia was the best i have had purchasing a vehicle all the way around.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Sales

by Benji on 02/07/2019

It was a great day and experience. I would recommend your team to anybody.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

New Rav4

by AmberR on 02/06/2019

Love my new Rav4, I had a surprisingly difficult time locating a vehicle with the options I wanted. I test drove 7 different makes of small-mid size SUVs and was working with 5 different car lots. In the end the RAV4 had everything I wanted and we were able to get it new for a comfortable monthly payment. Low pressure car buying experience, do your research know what you want and how much you want to pay ;-) Chad was helpful and attentive

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Travis was awesome

by Bryan on 01/30/2019

Travis walked us through the sales process very easily, even before the day of purchase. For three weeks prior to the day of purchase, Travis stayed in contact with us and communicated clearly about his limitations and our purchase ability. Perseverance allowed him to eventually help get us into a wonderful car (the one of our choice). We have already referred Lithia to our friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Much appreciated.

by Hbest1995 on 01/16/2019

Dealership was very clean and welcoming. Came in with an idea in mind but ended up leaving with one that was much better. Thank you Toyota of Medford.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Smooth Sailing

by George on 12/29/2018

Greg was the first sales rep we encountered and took us through the whole experience from test drive to final contract. Made us feel comfortable throughout he whole process. Graciously allowed us to confirm the Highlander would fit in our garage and my bike would fit in the cargo compartment. After the sale he notified us that we had left money in one of our trade-ins, then took us to the storage lot to recover money from the other trade-in. Cheerfully deleted our Homelink and navigation info. He and the rest of the staff were courteous and helpful, a breath of fresh air as opposed to prior experience we had at other dealerships. On top of everything, we found exactly the model we wanted on the lot, and the car exceeded our expectations.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Love Toyota of Medford

by KWhitfield on 12/29/2018

This is our 8th vehicle from Toyota of Medford. Wouldn't go anywhere else. Quick and efficient. Chad Soares is the best.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

Tundra

by Tundra on 12/14/2018

Went in to purchase a Tundra and left 4 hours later with one. My sales rep Will Taylor was AWESOME!! Answered all my questions and was a Huge help.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best dealership in southern Oregon

by JClark on 11/24/2018

Hands down the best place to buy a vehicle in southern Oregon. It was the easiest car buying experience ever. The team at Lithia Toyota are the nicest, most informative, non pressure sales team I have ever met.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent customer service!

by Jannet on 10/11/2018

Very satisfied with the overall customer service! Everyone was very professional and thorough.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

4Runner TRD

by Tony on 10/04/2018

Both Sales people Steven and Jayna were very professional and informative.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Service

by TeresaWood-FrankWood on 09/22/2018

Very helpful and courteous. If he didn't know the answer he would find out right then, so he was very confident. Cared about all who were there at the time with me. Our test drive was to my husband to take a look also, he was very courteous with him also. Enjoyed the experience of no hard sale.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

They make things easy and painless

by Nick on 09/15/2018

Josh made the experience quick and easy. The finance team were fair and worked with me on my trade in

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Experience

by Jason on 09/07/2018

Wonderful experience, Jake from Lithia Toyota was easy to work with and the whole crew stayed super late (10:30 pm) to make sure I was taken care! I was especially impressed that Jake personally detailed my car and fueled it since the rest of the team went home. Will go back for my next vehicle but, I bought a Toyota so it might be a bit!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Buy

by Maria_Nava on 08/30/2018

Solorio has been a great friend and always made us feel comfortable about purchasing. He didn't rush to sell he helped us take our time and we really appreciate it. He scheduled us in with no real notice from us and had us in and out.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Friendly staff

by Kim on 08/22/2018

We were treated with respect and they were easy to deal with. We got exactly what we were looking for. We appreciate the respect and integrity of this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Awesome team members

by Jackie on 08/12/2018

Armondo was super knowledgeable about the Prius purchased, he guided me on setting and set the four safety features. Those are working well. New technology and learning curve is welcomed. Much appreciation and guidance from Cate in finance, and approval from the talk guy. Miracles on 8-8-2018

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

first time buyer

by Martha on 07/24/2018

I am an older person that has never bought a new car before. I was nervous, anxious etc. It was a really big step for me. Brandi Zamboni was the first person I saw. She was very professional and made sure I was comfortable with the situation. She explained everything as I was able to understand it and even gave me a ride in the next day to pick up the car, at my request. she gave me her card and did make a follow up call to me, but I have been too busy to call her yet. I feel confident that she will guide through whatever help I need. Evan the sales manager was awesome in making the sale as painless as possible. He was delightful. Denny in finance office was very clear and patient with me , as I know I asked the same questions more than a few times... I certainly would go back there and intend to for service calls and just basic hands on training for myself. I love my new RAV4 Hybrid, electric storm blue!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great team

by Mario on 07/18/2018

Very pleased with the team at lithia Toyota in Medford. They took good care of my wife and I.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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