Lithia Nissan of Eugene
Customer Reviews of Lithia Nissan of Eugene
Review type:
Super Pleased.
Super Pleased.
by Ross McGregor on 05/07/2025This was a great buying experience. The salesman (Trevor) was very helpful and later the sales manager ( Fadi) was very easy to work with. I would totally recommend them based on my buying experience.Amazing Sales Team
by Karel Ann Moe on 06/24/2021Personally, I had a wonderful experience at Lithia Nissan of Eugene. They helped me way beyond my expectations to put me in the car I actually wanted. I never felt uneasy or doubted that they truly only wanted what was best for me. They… made the whole process quick and easy. (Yes I said quick.) And they explained all of the numbers line by line and actually made it understandable. I really appreciate everything my Salesman did. He was never rude or pushy. I will and have definitely recommended Lithia to friends and family.. Thank you Charlie-AnnGreat Customer Experience!
by Satisfied in Eugene on 06/12/2021Low-key, no pressure, no hassle, relaxed staff. Informative, personal folks. Transparency about pricing is great. Efficient and professional staff.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Aaron Bingham, General Manager
Excellent sales staff
by Rachel D on 05/09/2021Billy Krebs - great salesmanship. no pressure. awesome follow up. straight-shooter.Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Aaron Bingham, General Manager
They turn customer service up to 11.
by SLaforge on 01/25/2021My first service with Lithia Nissan in Eugene set the stage for several more transactions. Their service department is the best I've ever experienced. Excellent customer service. So when I wanted to trade in my car, this is where I brought… it. Then my son bought his first car here. And, this last weekend, I got a new Pathfinder! Any problems I have ever had have been addressed. The dealership is fair and is absolutely focused on customer service. I highly recommend Billy Krebs as a sales person. Jon in the service department, Marc in the service department. Their finance team has you in and out in short order.Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Aaron Bingham, General Manager
Awesome experience
by MG1222 on 12/24/2020updated 12/30/2020The whole staff was great but our salesman Keith Strange was awesome! He got us a the exact vehicle we wanted within our budget. We will definitely refer all our friends and family to Keith!!We’re delighted to hear of your positive experience with us! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Aaron Bingham, General Manager
Koda is amazing!
by cdclark2001 on 08/19/2020Koda is amazing. He made the process so simple and easy. I will be coming back to see him for any other car buying needs!Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Koda and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Aaron Bingham, General Manager
Best purchase experience ever
by Little Old Lady Loving Trucks on 08/11/2020Excellent experience all around and the truck exceeded my expectations. I did a ton of research on large and small trucks and contacted a few dealerships about specific models. I picked Lithia Nissan in Eugene because the sales person,… James, was so professional and a great listener.Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Aaron Bingham, General Manager
Great experience
by Dale on 05/11/2020James, our salesperson was fantastic in his approach in finding us a vehicle that would work for us. Thanks to James and all the sale team at Lithia Nissan.Dale, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Lithia Nissan Of Eugene Team
Service review
by scottthielke on 06/24/2018They always stand behind their work. I always feel like I can trust them.Why I come back to Lithia
by Ifishandlimit on 05/18/2018I like shopping at Lithia Nissan. No pressure, great service and pricing. I especially like sales with incentives to help make a purchase a enjoyable.Very Happy
by Jf50011 on 05/06/2018Very courteous and professional. Thanks for a great visit.My review
by Stephanie1956 on 04/26/2018This was a great buying experience. Billy the sales rep was perfect. He was kind, professional, knowledgeable, knowledgable, not pushy, listened to our wants and needs and work for our best closureFamily like feeling and great results
by tamorton1 on 04/26/2018I have been working with this dealership for a long time... I owned a 1994 Sentra.. traded up to a 2012 Rogue and have never, ever been dissatisfied with the car[s] or the dealership. The people in the service department are top notch. I… am not sure how they do it with so many utilizing their services, but when I walk in, it feels like family. They know my car and they know me. A great place but even better people.outstanding
by fisherhawk on 03/24/2018the guys in the shop are simply the best.....14 years of great service.........never once have I ben disappointed........I will never take my vehicle any where else.......thanks for putting together a great teamFound my Mom a Mini-van
by Knightfam on 03/09/2018updated 03/16/2018All the staff were friendly and went out of their way to make a deal we found was a winner for us. They then cleaned the van up after our test drive AND filled it with gas. Paul has followed up to make sure we are happy with the purchase… and to see if there's anything he can do for us.Best car dealership ever!!
by LauraH81 on 02/24/2018I am so happy with my purchase. Nick showed me 2 cars (both Nissan) and i liked them both but i wanted the mileage on one of the cars and the extras on the other car. Nick went on a search on the computer to search for cars that might… work out. It was freezing outside so it was nice to be inside with coffee and hot chocolate instead of going from car to car outside. Nick found me the perfect car. It was newer than the other 2 cars we had seen and had way lower miles and had warranties since it had such low miles and is a 2017. This was the best experience. Nick wasn't pushy and he was very friendly and really listened to what i wanted instead of trying to push me into buying something i didn't want. I ended up with a 2017 Nissan Altima. I haven't ever owned a car over a 2005 so it's really nice and exciting you have such a nice vehicle! I will (And have been) recommending that people go to this car dealership. Nick and Jordan were both wonderful people to work with in purchasing a car. Jordan got me an amazing low rate on interest for my remaining loan and was really good at explaining everything to me. I really appreciate both of these guys! They're the best. I usually hate car shopping but not anymore. I'll definitely be going back to this dealership for future cat purchases!Great customer service
by scottthielke on 02/04/2018Ive been bringing my vehicles to Lithia for service for years. I have owned many Nissans and Datsuns, and have always been very happy with the service people. I highly recommend it to my friends and take all my vehicles there.Lease
by leasepurchase on 01/30/2018We received the best experience from the Nissan of Eugene team. It was painless and easy. We will defiantly go back. Steven the GM, Billy in sales, Dennis the sales manager and Brendan in finance went above and beyond to ensure we were… taken care of.Awesome
by Gilhooley1 on 01/17/2018Awesome service experience and I would return. Service advisor did a 100% jobfirst oil change
by CCMorton on 09/26/2017Dropped the car off for its first oil change. Got it back at promised time and sparkling clean -- better than before.
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Aaron Bingham, General Manager
by Aaron Bingham on 06/29/2021