Jackie Cooper BMW

by SlimBob on 02/24/2017

We were at the dealership for almost 8 hours the day we signed our lease as they stall and essentially try to wear you down so you will stop wanting to negotiate and just sign papers. Trap tactics used to extract money out of lease customers. We had a 30,000 miles lease on an X3. We were forced to replace all four tires before turning the car back in and at that point in the lease, they have all the leverage and there is no way to negotiate. Inspector told me "People typically replace the tires on their car every 2 years". Are you kidding me? Cost me $1,200 that we were not planning on having to pay. If you plan on leasing, negotiate price way down and assume they will force you to replace all the tires upon turn-in. Better yet, find another car dealer to work with.

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by QL20000 on 12/12/2016

We thoroughly enjoyed our car buying experience at Jackie Cooper BMW. Our salesman, Greg Greeson, was very knowledgeable and very courteous. The dealership facility is tasteful, comfortable and classy. All of the people that we came into contact with during our purchase made us feel welcomed and at ease. We will recommend Mr. Greeson and Jackie Cooper BMW to any friend who might be considering the purchase or lease of a luxury vehicle!

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by ndn on 11/17/2011

can't say enough about my personal new car consultant! Top notch, prof, honest and very patient! I am not your typical consumer and conduct tons of research prior to making a purchase. I will be a returning for all my service and making another purchase in 18 months! The F&I gentleman was very helpful and only took about 10 min to prepair the documents. Oh yea, didn't try to sell me every warranty under the sun either! Ask for Femi- he wil treat you like a personal friend!

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