Customer Reviews of Sims Nissan
Exactly what I was looking for
byon 04/03/2018
No gimmicks!! No hassles!! My salesman Jerry Caico is a top notch guy! Made my car buying process EASY!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Bad Service and Terrible Customer Relations
byon 08/31/2016
Initially, things seemed really positive, but they quickly went downhill from that point. If I could rate a "0" I would. Today was my fourth and LASTvisit. My newly purchased Certified Buick Regal from SIMS Buick has been taken in for repair 4X in one month now since my unfortunate purchase. Got the run around each time and they were not willing to take the vehicle back since they were not successful (4X) in fixing the transmission (slipping gears and buckling) and the pronounced pull to the left. They even took my car for a 19 mile test drive today! I know, unheard! But SIMS Buick did exactly that and kept my car in Service for a day and half. Their Service team swore up and down Buick transmissions do hunt for gears and "chuckle", what they called it. Well, no one is chuckling today. So, please avoid SIMS Buick. They threatened to call the cops when I was insisting on returning the lemon they sold me only three weeks ago. DO NOT TRUST THEM.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
From the time you enter our showroom to when you service your Nissan with us, you can expect to be treated like family. Because your satisfaction is our #1 priority, we pride ourselves on offering an extensive selection of new, pre-owned and certified pre-owned vehicles to choose from. We also offer great lease specials and financing options to suit your needs, along with expert service to keep your vehicle on the road for years to come. Schedule a test drive online or stop by Sims Nissan in Warren and talk to us in person. Our goal is to get you behind the wheel of your own vehicle! We also serve Campbell, Youngstown and Girard, OH Nissan drivers at our premier Warren dealership. The expert team at Sims Nissan is committed to caring for your vehicle for as long as you own it. We have state-of-the-art service facilities and use the latest diagnostics to maintain and repair your Nissan at a competitive price. At Sims Nissan, we use only genuine Nissan parts.