Mike Castrucci Ford Sales
Customer Reviews of Mike Castrucci Ford Sales
Ford Edge
byon 10/20/2023
Everything went very smoothly and well. We did find the perfect vehicle for me and I love it so far. The salesman, David Layer, was great to work with. He sold my husband his truck so we went through him with purchasing my vehicle. He is very informative and explained everything in great detail about the car we ended up buying. He is friendly and very nice. We would definitely recommend Ford Castrucci and David as the salesman.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Ford Edge
byon 10/20/2023
Everything went very smoothly and well. We did find the perfect vehicle for me and I love it so far. The salesman, David Layer, was great to work with. He sold my husband his truck so we went through him with purchasing my vehicle. He is very informative and explained everything in great detail about the car we ended up buying. He is friendly and very nice. We would definitely recommend Ford Castrucci and David as the salesman.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great car buying experience
byon 08/17/2023
I can't believe I'm saying this about buying a car, but they made it a very pleasant experience. I think I've finally found a dealership that I'm going to stick with for all my future needs. Hats off to all of the employees there!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Smooth order/delivery process
byon 05/19/2023
Good communication throughout the entire 8-month order/waiting/delivery process for my Maverick
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Smooth Deal
byon 05/09/2023
Worked with Gary. The dealership treated me fairly on my trade and the purchase price of my new truck.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2022 Ford Bronco Sport
byon 02/23/2023
I had such an amazing experience with Mike Castrucci Ford! Joshua did an amazing job understanding my situation, he was efficient, and I was literally in and out!!! Fastest dealership I have ever went to, still blows my mind how fast it was. I will recommend you guys always!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
F150
byon 01/27/2022
I was in the market for an f150. I had tried to buy two other f150s with the options I wanted at other dealers and everytime the truck was sold out from under me for one excuse or another even though I already had preapproval from my lender to purchase the truck… I found one at mike castrucci and John Clark did a fantastic job of getting me the information I wanted and making sure the truck was there for me to test drive. I liked the truck and left to go back to work and John made sure all of the paperwork was done by the time I got off work. Was a super easy process was able to walk in and sign and walk out with the truck I wanted and was super happy with how everything went.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
My Ford Ecosport
byon 09/30/2020
I mentioned to my son-in-law it was time for me to bite the bullet and, reluctantly, get rid of my 2003 Ford Explorer. He then recommended Mike Castrucci in Milford. He recently purchased a new Fusion and is very happy with the car and the experience of purchasing it. I totally loved my "Eddy Bauer" but, I also love my new Ford EcoSport. I refer to it as, my "Eco-Bauer". I was prepared to to lose all of the great features I had on my "Eddy Bauer" but, not so. Actually, I even gained a few things on my "EcoSport that my Explorer didn't have. My son-in-law was right. I couldn't have been treated any better at Mike Castrucci Ford of Milford. The salesman, Shane, was very professional but, at the same time, very personable, which made my new car buying experience fun and exciting. I would and , already have, recommended Mike Castrucci Ford to people.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Ford Ranger purchase
byon 07/24/2020
This was the best experience I ever had purchasing a car. It was no pressure, not even low pressure. They listened to what I was looking for, showed me what they had, and let me decide. They were there to help with any questions I had. It was a good price and they were very easy to deal with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Purchase at Castrucci Ford
byon 06/23/2017
For the second time we were thrilled with the service and the price. Talked with three other dealers and NO ONE could even come close to the deal we were given by Glenn at Castrucci Ford!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great team work and overall experience
byon 06/16/2017
F-150 XL truck... David Meador listened to my needs and offered two options. I didn't have enough time to purchase the truck. Even with the challenge of time he was able to meet my needs and made the sale. He also collaborated with a colleague and arranged an early pickup. Sammie Catrucci was very helpful, prepared and knowledgeable and completed the sale. GREAT TEAM WORK all the way around
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great service and staff
byon 06/15/2017
Jim Turner was an excellent salesman, made me very comfortable with a large purchase and did not pressure me into a buy where your normal salesman try to do. Very knowledgeable and professional staff! Will be coming to this Ford dealership for service and future sales
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 06/15/2017
Easiest car buying experience I've ever had. Jimmy Davis was great to deal with, very knowledgeable of the vehicles. He was great with my son and was patient when my son wanted to talk.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great customer Service
byon 06/14/2017
I bought a new Ford Explorer the staff was extremely helpful in making my decision. Everyone went above and beyond what any other customer service would be.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Amazing service!
byon 06/13/2017
I met Sammy on Saturday morning and she was more than wonderful! She was very helpful, and did not treat me like just a sale. I felt comfortable talking to her during the process and was very pleased with the service I received. So thank you for all the help!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent service
byon 03/02/2017
They worked me in and promptly took care of the repairs needed on my vehicle
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Doc Fees overcharge
byon 01/19/2016
All other Dealers charge a-x-z-plan buyers 75.00 Doc fees. Castrucci Ford overcharge's 250.00 against plan rules. If you catch them they will refund your money.(Buyer Beware) Buy from a Dealer you can trust and check your fee's.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Trickery
byon 07/16/2015
This dealership refused to take me seriously as a motivated buyer. I bought from another dealer the same day they dismissed my offers.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Mike Castrucci Ford - A BAD Experience
byon 10/06/2009
About 6 months ago, I took my 1999 Ford Explorer in for a few Recalls that needed to be done... I got a call the next day at work saying that they could not open my hood... I asked why? They said that latch was broken... I said that it wasn't when I dropped it off. They said it is now, and told me what it was going to cost me, just to have the recalls fixed... I assumed this was an isolated incident, that it was a single service tech just milking money out of a no charge visit. I absolutely loved my Explorer, so when I was ready to look at new vehicles this summer, naturally I looked at the Ford vehicles. I decided to buy a 2009 Escape and bought it from Mike Castrucci Ford. The sale was as expected, it took a little longer than I would have hoped, but I was happy with the price, and the finance deal I recieved from Ford Credit. The problem comes back to the service department. I scheduled my first service for the vehicle online at fordowner. I had gotten two emails from the service department manager stating it was a great way to schedule service for your vehicle... So I assumed it was legitimate. When I showed up at my scheduled service time, I stood in the Service Bay by my car for around 20 minutes with absolutely no interaction from anyone there, walking by, or anywhere else... I didn't even get a "Hi, someone will be with you in a minute..." Nothing... Finally, a woman came up and asked if she could help me. I said yes, that I had scheduled a service online, and she said, "Oh... I don't think we are going to be able to fit you in today." I asked about the schedule, and how I picked an available timeslot online... She proceeded to tell me that "the online scheduling doesn't work very good, so we don't really go by that." Needless to say, I was absolutely frustrated at that point and went to a different dealership, where I had no problem at all (Except that it was not close to my home). Unfortunately for Mike Castrucci Ford, they have not only lost my business, but my family and friends as well. And, I will continue tell people of my experience there, so they can make an informed decision about using their services...
- Recommend this dealer? No
