Raabe Motor Sales
Customer Reviews of Raabe Motor Sales
Made things very easy
byon 05/07/2024
I haven't dealt with a dealer in many years, so I wasn't sure what to expect. But Raabe made this transaction as smooth as can be. Things were simple and quick and streamlined. John Thomas was my salesman and he was very professional and responsive. A very good overall experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Made things very easy
byon 05/07/2024
I haven't dealt with a dealer in many years, so I wasn't sure what to expect. But Raabe made this transaction as smooth as can be. Things were simple and quick and streamlined. John Thomas was my salesman and he was very professional and responsive. A very good overall experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Look closely before you buy
byon 03/08/2024
They sold me a pickup. Once I signed they didn't care what I found wrong
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Buying an escape
byon 02/03/2024
Awesome people to work with. Been dealing with Raabe for years. Special thanks to Kevin, Lisa Williams, Alyssa and Jamie all great people to work with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Top notch dealership and salesman
byon 02/01/2024
Very classy dealership , they were extremely helpful and they are classy enough to not take advantage of their customers by up charging above MSRP on popular models . John Tomas was very helpful, answered every question o had and this was over a 6 month period when I had a lot of questions as to options, all kinds of things he helped me through! Great guy, we will buy from this dealership again and again!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Raabe Ford
byon 11/08/2023
I recently purchased a car I found online from Raabe Ford. Roy Jarman assisted me with the hassle free transaction. I was leaving town and didn't have time to pick the car up. I asked Roy if they could hold it until I returned; he one upped me and had it delivered! It was the best service ever! I plan to make my future car purchases through Raabe Ford. I would recommend them to anyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Raabe
byon 10/02/2023
Raabe Ford is the best auto dealer I have ever dealt with. From their sales to their service and parts dept, they are several notches above the competition. They pay attention to the details and keep you informed along the way.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The best dealership ever!!!!
byon 07/02/2023
Excellent service, quality care and just an overall great experience with this dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Raabe Service
byon 06/01/2023
Raabe has always delivered top quality service and continue to do so.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
very happy
byon 05/26/2023
Everyone was very helpfull and the very professional . I will be taking my vehicles back to them.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
ford fiesta service
byon 04/06/2023
Service staff is great and helpful
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 05/13/2022
Had my Ford Escape serviced for the first time . I bought my escape from Raabe.😀 Enjoy visiting Big bad John. I’m always taken care of and they go out of their way to make everything great.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
BEST car purchase experience ever!
byon 05/13/2022
I just returned home from my 650+ mile journey to purchase a car from Raabe Ford in Delphos, OH and I will do so again for my next vehicle. Dave Wilgus provided fantastic sales support from first contact to closing, and Neill Allen a perfect purchase experience. They had exactly the vehicle I wanted. I have purchased five vehicles from other dealerships over the past number of years, and this *by far* was the easiest, most transparent, friendly, and straightforward of all of them - quickest too! Might sound crazy but it was so worth the 12 hour round trip!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience at Raabe Ford
byon 10/08/2021
Good experience, as usual, at Raabe Ford. The Service Personnel do an excellent job of scheduling and explaining any issues about your vehicle. They assist in discussing maintenance and repair needs to keep your vehicle running mechanically sound within a reasonable cost. I have trusted the team for 10 years and my 2011 Lincoln runs today like it did from my first day.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Purchase
byon 03/27/2021
Excellent service amazing salesman John Thomas will definitely recommend and be a repeat customer
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 12/06/2020
Went in for a Works oil change (top off fluids, tire rotation, etc.). Service advisor brings me one of my lugs after 45 minutes and a deep well socket explaining how the lugs expand and now 15 of the 16 are rounded and this is a KNOWN issue with Fords as well as some Chryslers and other makes. Then tried to get me to buy new lugs for their rounding off the lugs. Instead of replacing them on their dime after going ahead and doing the wrong thing on a known issue on not just the first lug, but making sure they did it on the entire set. Poor service time alongside damage to parts with no satisfactory solution offered other than me spending more of my time and money to fix their mistakes. Upon looking at the follow up questions I put "yes" as promised time frame since one wasn't provided, but an hour and a half service due to their inattention and negligence should have been more like a half hour with no damage would have been expected.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
owner
byon 12/03/2020
Service department took care of problem of moisture in back tail light quickly and efficiently (other than having to take more pictures for FMC to verify problem-- another trip to dealer... time and travel without compensation (oil change??) to rectify Ford problem.. second quality control issue with this truck).. not dealer's fault
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 09/22/2020
service was completed in a timely manner, and the person managing the process did an excellent job of explaining what options they had available , and which of those options suited me best.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Retired
byon 07/11/2019
Second time it was in for the transmission work, service adviser was very short and disrespectful to me, was told no loaner car was available and Raabe's had the car for 4 days. I have bought 4 new cars and several used cars and trucks from Raabe's through the years.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
programming of intelligent key
byon 07/03/2019
The service department people were polite , professional and accommodating. The appointment process was quick and the job was done in a timely manner at a reasonable price.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service Review
byon 06/12/2019
I was impressed by the prompt service and the extra care that was given to our vehicle. The service guys that I dealt with were friendly and accommodating.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Key fob for a used Explorer
byon 06/10/2019
Husband bought wife a car starter for her birthday. Since they had gotten a nice Explorer from a private owner and he only had 1 key, starter couldn’t be installed. Took Explorer over to Raabe’s and $223 later and an hour down the road, there were now 2 key fobs and starter could be installed on Explorer. Way to go Raabe’s Ford.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments