Customer Reviews of Byers Toyota
2020 red highlander ❤️
byon 03/19/2020
I just want to talk and rate my recent experience at the Toyota dealer in Delaware Ohio. As you can see I gave it 5 stars 🌟 this was a very smooth process from beginning to end , more specifically I would like to give high praise to my salesman JOE SPEARS. Not only he was a Truly genuine and a gentleman to boot but also a true professional. I had a recall call to go check my sienna air bag and seat belt. While waiting in the lobby I had to go check this amazing beautiful car in every way while he was waiting on his desk and offer his help. Wasn’t ready to buy car but he got me hooked to all the new features especially safety ( exactly what mother of 4 children needs ) the more time I spent talking to him the more inclined I became. His Knowledge and experience and approachIs quiet relaxed and there was no pressure at all from him. After my husband showed up we got more convinced he found a way to make it work in our favor and we couldn’t have asked for much more then that. We choose the exterior and interior color we loved with all the great features added. Within a month the car was here couldn’t wish for more it was incredibly amazing and beautiful and when I sat with Joe to teach me all about it I left this place crying as having the best gift ever from my husband and Joe. Thank you so much Joe you were incredibly helpful And you did everything you could to get me into the vehicle I’ve always wanted you did a wonderful job and will will definitely recommend you to all my friends and relatives that they have to come to this place before visiting any other dealers.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent Sales and Follow up
byon 02/07/2020
My wife and I came to the dealership looking for a used car with prior determined and negative expectations. We were greeted with a smile and a welcome by Sean Anthony. He listened to our wants and concerns. He talked to us to determine just what we wanted and what we expected out of our new purchase. We settled on a 2018 Camry. We have previously owned a Camry and this 2018 didn't disappoint. Our review is not on the car but on the outstanding experience we received from Byers Toyota Used Cars. The sales procedure was kept open and no hidden fees or services were sneaked in along the way. Sean did a fantastic job of explaining everything. He was supported and helped by his management and finance team. As you can imaging any used car requires a little adjustment to satisfy both the buyer and the dealership. Byers Toyota wanted to make a new customer and it showed in the whole process. We would recommend Sean and Byers Toyota to be given a chance on your next used car purchase. We feel that you will be happily surprised by the them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Lightly Used Camry
byon 01/24/2020
I worked with Kyle with my recent purchase of a very lightly used 2018 Camry, he was very professional and knowledgeable. He explained everything in detail and was honest about the offer on my trade in, (a heavily used 2007 Camry). I would recommend Byers to my friends and family with no hesitation. My step daughter is looking to purchase a newer vehicle due to a recent accident where her vehicle was unfortunately totaled and I will be bringing her into Byers.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great customer service!
byon 09/05/2019
I had the pleasure or working with Carson Gibson on pricing new cars for me. Carson went above and beyond and was always available to help and answer any question. Even though I didn’t decide on a car at this time I highly recommend using Carson for the car buying process. You will not be disappointed working with Carson as his strives to get you the best deal possible! You will not regret your decision with him.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Amazing service
byon 09/04/2019
Perfect service. Damon was the most helpful car salesman. Helped me pick out a car perfect for me and got me in a new set of wheels right away. 10/10
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Very Professional!
byon 12/08/2018
We had an outstanding experience in searching for a vehicle at Byers due to the professional and wonderful service of our sales consultant, Tom Bray. I would definitely recommend him to anyone searching for a Toyota and one of the best deals possible. Tom is Oustanding!! DB--Powell, OH
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Ford F250 Truck Purchase
byon 08/30/2018
I purchased a 2017 Ford F-250 from Byers Toyota on RT23 in Delaware Ohio. Truck was a great price and in great shape with the mileage and options I was looking for. The purchase of the vehicle went great and the folks involved in the sale were very helpful during the purchase and I am happy with the purchase. Now here is the reason I am only rating 2 stars...Upon completion of the paper work I was only provided 1 key to a $51,000 and the Ford Link tie downs that come with the truck are also keyed and no keys were provided for those either. Multiple calls to the dealership were placed asking for some assistance in getting a second key so that I could program the door keypad entry (Only on Ford but requires 2 keys for setup) unless the factory door code is provided which it was not provided to me either. It is the touch of customer service on the most expensive vehicle I have ever purchased that would have moved this review from a 2 star to a 5 star. It has been 3 weeks since the purchase and still no resolution on the keys. I will have to purchase on my own...just doesn't seem right.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Great experience at Byers Toyota!
byon 08/11/2018
We found the van we wanted online and I started a chat after regular business hours. I immediately got a response from Jeff Mull and we got the ball rolling on a 2018 Sienna. Living over 2 hours away, we weren’t sure what to expect; however, we were pleasantly surprised at how easy the process was. Jeff was great to work with and the communication was perfect. When he said he was going to do something, he literally did within the timeline he stated. We set up a time for us to drive up and purchase the van and we walked out less than 2 hours later with the keys to our new van. It was literally the easiest vehicle purchase to date. Thank you Jeff and Byers Toyota!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best Car Buying Experience Ever!
byon 04/05/2018
We bought a 2016 Honda Civic from them. Robert Tackett was helping us at that time and he is an amazing amazing amazing sales specialist. He’s the most patient, honest, and efficient salesman I have ever encountered. I would recommend anyone to do business with him. Five stars all day long!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great car buying experience!
byon 03/08/2017
I would definitely recommend this dealership! I shopped around for a few days and spent hours at other places. Toyota was able to get me a great price and approved in a few minutes! The best part was there was no pressure to buy! I absolutely love my new car!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Another great experience!!!
byon 03/06/2017
I have bought over 7 cars from Byers Toyota now. I have been impressed every time. Very knowledgeable staff from top to bottom. They make it easy on the customer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Finally made my choice
byon 12/01/2016
After spending the better part of a year looking, I finally bought my Tacoma Access Cab from Byers Toyota. I looked at trucks. I looked at SUV's. I looked at Ford, Chevy and Toyota and decided the truck was the most bang for my buck. Looks great, rides great and I got a great deal. The boys at Byers were terrific in answering all my questions and prepping the vehicle for its ride home.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Thank You!
byon 10/01/2016
We had a great experience at Byers Toyota. We had been to several other dealerships but came back to Byers. Brad our salesman was very helpful. He was patient and answered all of our questions and even remembered us when we came back the next week to eventually lease our car. Thanks for a great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 05/04/2016
I recently leased a new Toyota from Byers, this is one of many that I have either purchased or leased. It was a very smooth experience and my sales rep Bill Smith did an excellent job. Karen Ramsey Re/Max Affiliates
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Very Satisfied with my RAV 4
byon 01/29/2016
My sales representative was young and was extremely helpful and knowledgeable. He was professional and answered all my questions and concerns. It is nice to visit a car dealership and feel comfortable
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Returning Customer
byon 01/28/2016
This is the 3rd Camry that my family has purchased from this dealership. They are never pushy, but they listen to what you want and help you find the best buy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Crossing The Delaware for a Cruiser: The Byer
byon 01/21/2016
Sales associate was very knowledgeable about the model I was looking for. I feel that I was treated very professionally. The used vehicle was very clean and in excellent condition. I felt a little pressure to make a deal that night, but it worked out well. Finance associate explained well what the outcome of me putting a large down payment at a later date would do for me saving a lot down the road on interest. My overall experience was very good.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2011 Corolla - Phil Bickel
byon 12/26/2015
My experience with Byers has always been very pleasant. I would highly recommend going to you and I encourage people to drive the extra miles to compare what purchasing a car should be like. Phil took the time to listen to my needs and concerns and recommended the vehicles that best met those needs. His advice assisted me in making the right choice.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Fantastic Buying Experience Again
byon 12/21/2015
Just purchased my wife another new minivan from Byers Toyota in Delaware. This was another great buying experience and our sales person Billie Smith was outstanding as usually and our Sales Manager Dan Perry was awesome. This was our eight new car we have purchased from this team of professionals and to say they always treat us like family would be an understatement. I can't imagine ever buying a vehicle from another other than these two. Thanks again for another great buying experience we can't thank you both enough.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
The bad A$$ FJ!
byon 01/02/2014
This is my 99th car from Byers Toyota! and its always a easy, pleasant transaction! Steve S and Brian D are awesome! I was in and out in a hour! Steve S took the time to answer all my questions. As well as getting top dollar for my trade! I now have the FJ Cruiser that dreams are made of!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
FiveStar rating
byon 09/02/2013
DaveH. performed extremely well.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com!
At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!