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Customer Reviews of Hendrick Honda

4.9
Overall Rating
4.9 out of 5 stars(1018)
Recommend: Yes (350) No (8)
Write a review: Sales | Service
5 out of 5 starssales Rating

Honda Civic

by Sandra Marks on 04/17/2024

Marcus Covington was very helpful and patient. He try and give us the best price for a first time buyer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

1018 Reviews
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5 out of 5 starsservice Rating

Honda Accord Service

by 2014 Accord on 04/25/2024

I always get great service from Hendrick Honda. My service advisor is very thorough in explaining what I need to do to keep my car in tip top shape.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Door Lock

by Antoinette on 04/24/2024

I went in with no appointment since someone tried to break into my SUV and I wanted to get it fixed right away. They had the part in stock that I needed and were able to fix it in a little over an hour.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Flat tire

by Randyrand on 04/23/2024

Most excellent Glen Barker saved me again Got my tire problem fixed in record time

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service

by Sun Citier on 04/18/2024

I just left Hendrick Honda after service to my CR-V, and Glen Barker did an excellent job taking care of my car and explaining everything. I ask for Glen all of the time because of his expertise and patience answering all of my questions.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Honda Civic

by Sandra Marks on 04/17/2024

Marcus Covington was very helpful and patient. He try and give us the best price for a first time buyer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Henry Rocks!!

by Karla C on 04/16/2024

Cake in the afternoon looking for a new suv and I walked out that night with keys in my hand. Henry Pagoaga and the management team were great and made the process of buying a car so easy and fast. The team explained everything very well and helped me purchase a brand new car with ease.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

COLBY

by Russell1233 on 04/13/2024

Colby at the dealership was an absolute gem!!! Not only did she possess an in-depth knowledge of the vehicles, but she also handled all of our concerns with grace and ease. Her professionalism and dedication made the car buying experience smooth and enjoyable. Shane was alright I guess..cool guy for his age but I HIGHLY recommend Colby to anyone in search of a reliable and attentive car sales person. I gave her every problem possible and she handled it like a champ!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Honda Pilot

by Mary on 04/11/2024

Great experience with Marcus. After looking for over a month settled on Honda pilot 2024. they always were very professional, showed me many different options or possibilities until we finally settled on the pilot.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Car Buying Experience

by M&R1234 on 04/11/2024

The experience was exceptional! Colby Colson is one of the best salespeople I have ever encountered. She was so patient with us for the process lasted for months. She understood our budget, the vehicle we wanted, and the importance of previous maintenance on the vehicle. She would send us videos of vehicles. Because we lived out of state these vehicles would sell before we could see them. Colby continued to work with us and finally we found our vehicle. The process did not end there. The vehicle had some minor issues that needed to be addressed. She and Hendrick Honda were great in repairing the vehicle and addressing other concerns. Colby is the reason that this experience was so exceptional!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service 04.09.24

by Pilot Owner on 04/10/2024

The Pilot was in for a few maintenance and repair items. Excellent experience with both the service advisor who answered my questions and provided a quote and the work performed by the service technician.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Honda crv

by Kim Wedding on 04/09/2024

Marcus Covington at Hendricks Honda South Blvd is awesome. Very nice, informative and explains everything about the cars. Please give him a call.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Car buying

by Bill Decker on 04/04/2024

Andrew Wenner did an absolutely awesome job from start to finish! He always put our needs first and delivered a great deal on time! Loved the buying experience. Tanner Fischer did our closing and made it very comfortable! I would recommend Andrew and Hendrick Honda to any one. We love our 2024 CR-V Touring Sport Hybrid! Thank you Andrew and Tanner!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent Service Advisor

by Serv. Eval on 04/04/2024

I took my 2015 accord in for service. The Service Advisor, Austin Davidson, was outstanding -- friendly, knowledgeable, and focused. He fully explained the repairs I needed and the options for service, and delivered in a very timely way. He'd previously been a repair tech and knew exactly how it would work. Couldn't have been better.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Fast service

by Marley Sue on 04/02/2024

quick and easy state inspection.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Honda Pilot

by Lclou on 03/30/2024

We had a great experience buying our new car with Marcus Covington! We are returning customers and the service is fantastic. we will definitely buy from Hendrick Honda again. Thank you Marcus.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Sales Rep

by ThPierce on 03/29/2024

My husband and I were looking at used cars but, unfortunately, didn’t find what we were looking for today. However, the sales rep, Dakota Buckey was amazing! He was not one of those pushy salesmen who make you want to immediately turn around and leave. He was very personable & knowledgeable as well as showed a genuine interest in us and our needs. I wish more salesmen were like him, it would take some of the stress out of finding the right car for our family!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

honda passport

by Julie A on 03/28/2024

Marcus Covington did a great job explaining my new 2024 Black Edition Passport! One of the best experience for in purchasing a car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Honda Pilot

by Wilson on 03/27/2024

Marcus helped us with a great deal on a new (for us) Pilot. Very helpful, would recommend for anyone!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Honda pilot

by Katharine on 03/27/2024

Marcus was amazing. Told me everything and more. I came back and purchased and used 2024 from him. It was a great experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Odyssey

by Elizabeth on 03/26/2024

Working with Marcus Covington has been great! The lease of our new Odyssey has been smooth, Marcus is so knowledgeable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Honda Odyssey

by Stephen on 03/26/2024

Marcus Covington helped us with our new lease. This is our 5th Honda Odyssey. We worked with Marcus to get the numbers we needed. He was extremely helpful, fast and I definitely recommend asking for him when you come to the dealership. We love Hendricks Honda and have always been treated fairly. Thank you Marcus!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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About our dealership

Hendrick Honda, a Honda dealer in Charlotte, NC was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great cars, trucks, and SUVS.

Our Charlotte dealership is one of the premier Honda dealers in Charlotte and in the state of NC. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in Charlotte, NC. Please be sure to visit our virtual Parts and Service department online, or come in to visit us at 8901 South Boulevard .

Our primary concern is the satisfaction of our customers in the city of Charlotte, NC, and those surrounding suburbs near Concord, Monroe, Rock Hill, Huntersvillle, and Gastonia.

At Hendrick Honda, we believe in integrity and giving the customer a good value for their hard-earned money. Stop by and give us a chance to share our experience and inventory with you in a no-hassle, state of the art auto environment.

What sets us apart
Among our many partnerships includes Relay at the Lake, Fight the Flame, Run for the Ridge, CF Foundation, CROP Hunger Walk, Second Harvest Food Bank, Walk to End Alzheimer's, Nazareth Children's Home and Soar with Grace.
Hendrick Honda is proud to partner with many charitable organizations for fundraising events in the greater Charlotte area. We strongly believe in giving back to our community in order to build relationships that last a lifetime.
See our Annual Raffle page to learn more about our involvement with local youth athletic organizations: https://www.hendrickhonda.com/raffle.html
Amenities
Instant Financing
Complimentary Coffee
Rental Car Service Onsite
Cable Television
Collision Repair/Body Shop
Languages Spoken (2)
English
Spanish