Hendrick Dodge Ram FIAT
Customer Reviews of Hendrick Dodge Ram FIAT
Thankful
byon 06/25/2021
The team was great even upon entering the building with a teamful Hello!! Mr. Chris H. Heard my concerns and put me with a great humble salesman Cameron Green who was patient then the finale the closing with Mr. Louis G. on my brand New 2020 Dodge Journey for my new journey on the road. Overall have Blessed to have had a experience I will never forget to Mr.Tommy L. Thank you
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2013 Mustang 302 Boss
byon 03/12/2021
Hendrick Dodge is an excellent dealership. Everyone treated us with kindness and respect. Brandon was an excellent in sales. He answered every question and kept his word on return calls. He stayed over the night we arrived and let us look at the car and discussed arrangements the following morning. This is one of the best dealerships I've ever dealt with. Top of the art with computer technology signing paperwork. Very impressed overall. I have never been in a dealership to where everyone was so nice to you and had a smile. The lady at the desk was just so nice and friendly. It was just awesome experience. We have already relayed our wonderful experience to friends and businesses here in Kingsport. Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fantastic Service -- Love my new car
byon 12/29/2019
This was a great experience. The entire team here was fantastic. They were professional, helpful, very responsive to questions and not at all pushy as so many dealers can be. They quickly made a very fair offer on my trade in. The finance team and sales teams were excellent. I had been looking for the right car for some time and had been to several of the Hendrick dealerships prior to this one, and found them all to be the same. This is a great and very well run organization. The entire experience was fast, efficient and easy -- and I walked out with a new car that I am very exited about. I highly recommend Hendrick Auto!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Good Deal
byon 06/11/2014
I found the new Challenger I wanted on their website and called to ask about the price. I set an appointment to come see the vehicle and they had it ready to go. The trade value they gave me was a little better than I expected so I kind of jumped at the deal. Overall, I was pleased by the way they moved quickly to do the deal and let me drive my new car home. I didn't feel pressured and I feel really good about the price. Recommended!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
This dealership is terrible
byon 10/02/2009
I went to buy a car at this dealership. They are certainly willing to sell with the traditional 'let me check with my manager' approach. They want your money, and have no interest in your concerns once they've got it. Save yourself some serious aggravation - do not go to this dealer. If there was an award for the worst dealer for American cars in the US, they would win hands down. They are conveniently located, pleasant when they sense a sale, and complementary impossible to reach once they've made the sale. Its really sad - probably part of the reason that people go and buy a Honda or Toyota.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Avoid This Dealer
byon 06/17/2008
Our sales person gave us false information because it was what we wanted to hear. We found out at the last minute that the information he gave us was false. The entire price negotiation process fulfilled the cheesiest depictions of cars sales. We planned to buy a Dodge Journey... after dealing with this dealership we bought a Hyundai instead. [violative content deleted] Use another dealership if you'd like to buy a dodge.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
1 Comments