Basil Resale Sheridan
Customer Reviews of Basil Resale Sheridan
Basilized
byon 12/28/2023
Very professional and friendly. Ray and Steve were very accommodating listening and delivering our vehicle choices. My wife and I bought 2 cars back to back. They addressed all our concerns and followed up to make sure we were satisfied with our cars. Kudos and thanks!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Free oil change
byon 02/20/2024
They honored their free oil change for patrons who purchased cars from Basil’s - even though I hadn’t been there since I bought the car, approximately 2+1/2 - 3 years. I did need to do some sort of maintenance so I had the tires rotated. Cherish fixed my file, which was mixed up and it took as long as she said it would. I’m a happy customer.
- Recommend this dealer? Yes
Basilized
byon 12/28/2023
Very professional and friendly. Ray and Steve were very accommodating listening and delivering our vehicle choices. My wife and I bought 2 cars back to back. They addressed all our concerns and followed up to make sure we were satisfied with our cars. Kudos and thanks!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Not a fan of Basil anymore
byon 10/16/2023
This dealer continues to get worse the more I deal with them. From sales to service, it's a no for me. Everything is a hassle with them. Nothing is a simple process. If you like aggravation and time wasting, money grabbing dealers then this is the one for you! 2 stars for the free oil change but don't worry you'll waste alot of time here and wish you paid for one at the end of it.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
They had all the toys
byon 05/09/2023
They had what i was looking for and was able to trade in 2 vehicles at a good price.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great salesperson!
byon 12/31/2022
My mom was shopping for a new car, and I went along! Christian Turchiarelli was so helpful, and had such a kindness about him. My mom is thrilled with her purchase, and we will certainly send our friends and family to see Christian when they are ready for a vehicle!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
HARD lesson
byon 12/11/2022
If you think they are giving you a deal check somewhere else after or before and it's always said but true please read the fine print. Oh they will give you a stack of papers and try to go pass it fast but even if you have to go home read.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Great people!
byon 09/21/2022
Todd was a big help with getting my 2020 Toyota Tundra. I love it!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Wrangler
byon 06/27/2022
They are an awesome dealership. Very nice an quick service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Honest, friendly,staff!!
byon 04/27/2022
Dave and Chris got me a better deal on my purchase, trade-in and my monthly pymt!!also I’m very happy about lifetime free oil changes! From start to finish it’s been nothing short of a great experience!! Highly recommend this Sheridan Basil resale center.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Todd was excellent
byon 11/18/2021
Todd was very helpful and not too pushy. He worked hard to resolve a couple issues I had with vehicle prior to purchasing. Will definitely go back in future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Sales
byon 08/26/2021
Great service. Todd was excellent I brought 2 trucks from him. Both times he was very nice, friendly and knows his job. He made sure I left happy and with the truck I wanted. I would recommend Basil Resale to anyone looking for good deals and great customer service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
"Everything I hoped for"
byon 06/23/2021
Could not have asked for a better buying experience. Thanks Brian, Mary & Cody.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Shady
byon 05/11/2021
They have the potential to be a good dealership if they would do their job correctly 🤷♀️ I went there 11 days ago with intent to purchase a specific vehicle which I had done my research on prior to making the trip. They were great during my sale right up until the end when they claimed I couldn't take my vehicle that day due to it "needing inspection" when I called them out to let them know that the vehicle was inspected 4 days prior according to my research they then decided to be honest and state that they are waiting on a lean release for the vehicle....why they would sell a vehicle that they don't have the legal authority to sell yet I do not know...either way they had no problem completing the deal and taking a down payment from me. I've been calling daily to check status. Last week I was told by Todd they were getting the release and would deliver Friday. Friday came along and he stated they didn't have the release. I called yesterday, still no release, so I called the bank myself...bank stated they literally just paid the vehicle off yesterday and bank advised me how to get lean release to dealership quickly...called dealership they swore they'd take care of it.. Todd called me back swearing that they would deliver my vehicle today and even told me to go ahead and add the insurance on it today! Glad I am smarter than that and stated I was not putting insurance on until vehicle was in my possession because they are not driving around on my insurance...called today to confirm delivery and Todd is now saying that they wont get release until Thursday. Very shady and clearly not professional. Patrick is the only one whose been mostly professional and honest with me. Todd on the other hand just feeds ya [non-permissible content removed] to get you off the phone. I'm not impressed and I want my damn vehicle!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Buying a car
byon 05/10/2021
Patrick Schultz made my car buying experience at Basil Resale Center very easy and enjoyable. He was attentive, knowledgeable , informative, and honest. We worked as a team to find a vehicle that both fit my needs and was in my price range. I would highly recommend Patrick to anyone looking for a honest salesman that will have your best interests in mind and make your buying experience an enjoyable one.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Wonderful Experience!
byon 04/30/2021
Justin Young made buying a used car a painless, pleasant and perfect experience! He took the time to know what I was really looking for, had me test drive for comparisons and was the reason this was altogether the best car purchase I ever had and I've purchased many used cars. I highly recommend him both as a salesperson of high integrity and as a wonderful and warm person to chat with. I love my car and it was the best experience buying a car ever!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience
byon 04/29/2021
With the help of Justin my husband and I were able to purchase a car. When we went in we were not even sure if we would qualify to buy a new vehicle but we did and brought it home the same day. All the people we dealt with that day were all very friendly and took their time to explain everything we needed to know.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Satisfied customer
byon 03/25/2021
I dealt with Todd Hammer and Todd went out of his way to make sure my wife and I were completely satisfied, definitely would deal with Todd again
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Sales
byon 11/03/2020
Basil! Just great deals! Not only did i get a good deal on my Gmc truck but the whole team, including Todd and Ray went above and beyond for me with everything obstacle i ran into. They treated me like family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Satisfied
byon 10/31/2020
Had a great experience with Basil Resale, Everyone treated me respect and openness from the salesman to the. office. . Thanks to everyone at Basil Resale.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Never Again!
byon 10/26/2020
Totally disappointed and absolutely regret purchasing a vehicle here. Was promised a 2nd key I never received and vehicle came with a cloudy and cracked tail light, AFTER their supposed 1000 point inspection? SUV only had 3600 miles on it and already planning on trading it in!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Purchased a car
byon 10/12/2020
Thank you Jacob and Sandy for the great experience with my Cadillac purchase!! Appreciate everyone's assistance and attention to detail. You've got a customer for life!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
