Service Brooklyn Chrysler Jeep Dodge Ram Car Dealership Brooklyn New York | Edmunds
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Brooklyn Chrysler Jeep Dodge Ram Service Reviews

  • 2286 Flatbush Ave
  • Brooklyn, NY 11234 (map)
  • (877) 304-5176
  • Chat with Dealer

Service Reviews

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Service Rating Very Disrespectful and Rude By Bobbyknowsbest on 11/08/18 02:13:20 PM PST
Recommend this dealer? No

I own a Durango. Brought my vehicle in on a Friday morning. It was due for an oil change. I was told it would take 1 hour to finish. I stood waiting there for about 3 to 4 hours and I had work. Missed a day of work for an oil change? Really ? I came back a week later for an inspection on a Sunday. w...
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Dealer Response

We appreciate you bringing this to our attention, and we're sorry for the negative customer service you experienced during your visit. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank ... Read more

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Service Rating Friendly staff and great service! By MichelleStango on 07/24/18 11:30:45 AM PDT
Recommend this dealer? Yes

After purchasing my first Jeep I received a postcard in the mail for a recall. I called about 5 different dealerships to get the recall taken care of, but because I did not purchase the Jeep at any of these dealerships no one wanted to help me. After months of waiting,numerous calls, and false inf...
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Dealer Response

We appreciate you taking the time to write about your experience. We are very happy we were able to accommodate your vehicle! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, The Brooklyn ... Read more

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Service Rating Good By Bruce457 on 04/11/18 07:55:35 AM PDT
Recommend this dealer? Yes

The time that the service was completed in. I thought that it was going to take about a week or two to complete the job.
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Dealer Response

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Since... Read more

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Service Rating Jeep Grand Cherokee Service By St_Claire on 02/19/18 11:00:17 AM PST
Recommend this dealer? Yes

Fast and courteous service. My account rep kept me updated on the status of my vehicle. I was in and out in less than 2 hours.
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Dealer Response

Thank you for your review. We are glad to hear everything went well for you. Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

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Service Rating Truck 9-11 By Latinartist on 01/19/18 04:35:07 PM PST
Recommend this dealer? Yes

I brought my truck in because of my check engine light. I was told I needed a new transmission after 2 weeks nothing was done to my truck. I was told by Carla who was handling my vehicle that it was dodge who had not approved the repair yet. I really felt I wasn't being told the truth but after nume...
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Dealer Response

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care, ... Read more

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