Service Chrysler Jeep Dodge Ram of Paramus Car Dealership Paramus New Jersey | Edmunds
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Chrysler Jeep Dodge Ram of Paramus Service Reviews

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Service Rating SHADY Mechanics By dodgedriver on 04/18/17 06:27:37 AM PDT
Recommend this dealer? No

I brought my car into your service dept. on 03/29/17. I spoke to Alex and explained to him what my issue with the car was. I explained that even though my car was completely silent and ran perfectly smooth it turned off without warning twice (even while driving) and the Engine light came on with a s...
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Service Rating Service experience By NavrickM on 01/11/17 05:27:18 PM PST
Recommend this dealer? Yes

My service experience with Ralph and heather was great. No run around and no hassling. My vehicle was repaired and ready exactly when they said it would be. The entire service staff is friendly and courteous.
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Dealer Response

Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Ralph and Heather. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. Dean Redmo... Read more

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Service Rating RT 4 is great. By Patrick1026 on 09/08/16 10:48:19 AM PDT
Recommend this dealer? Yes

Overall the experience was good. The issue wasn't quite fix on the first trip there but Alex was very helpful.
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Dealer Response

Thank you for reviewing your service experience! We're glad to hear that Alex and the rest of the service team were able to give you an overall positive experience. If you have any questions about the work that was done please feel free to contact us. Regar... Read more

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Service Rating thank you By NycolMo on 09/08/16 05:41:31 AM PDT
Recommend this dealer? Yes

The service guy, Joe communicated very well and worked well with his tech guy Lennon. Lennon and Joe made sure my Jeep had all the current updates and checked for recalls. Thank you
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Dealer Response

Thank you so much for your review! We really appreciate your business and are so happy that Joe and Lennon could provide great service to you and your vehicle. We look forward to serving you again! Regards, Direct Customer Service Team | (201) 712-9668 | cd... Read more

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Service Rating great place to service my car By Isabelolea on 08/26/16 11:05:09 AM PDT
Recommend this dealer? Yes

The agent gave me speedy information about the repairs. The timeline was reasonable. I did not have to leave my car. The waiting room was very confortable
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Dealer Response

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. If there's any other automotive need we can assist y... Read more

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