Volkswagen of Salem County

by Richard Walsh on 03/13/2023

Tara, Derek, Joe and the team at VW of Salem county were exceptional! Everyone involved was kind, patient, very understanding, knowledgable and approachable during my time with them. They went out of their way on multiple occasions (literally) to make sure I received the best customer experience possible. I would absolutely recommend them if you are looking to purchase a vehicle! 5 stars!

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by Natasha Smith on 02/17/2023

I had a great experience here from start to finish. Thank you to Tara, Mike and Kevin for literally getting me in & out plus they were able to work with my situation when other dealerships gave me the run around. Thanks again!!

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by BBrooks861 on 12/27/2017

The entire process from deal to delivery was second to none at VWSC. It was the best experience I ever had buying a vehicle. My salesman Ron was a pleasure to make a deal with. He took pride in delivery of the vehicle. Not something you see much anymore. ( in any line of work ) I will tell everyone I know about this dealership. Thank you so much for your honesty and professionalism Mr Kincaid. You sir are one of a kind.

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by vena1 on 02/06/2015

It all seemed great. We bought a used 2008 Jetta. They really pulled some strings to get us in the car. They helped us out with our credit problems. They gave us a 30-day power train warranty, but we turned the $500 additional warranty because we could not afford it. Well, we have had the car 2 months to the day and the last week it has been undriveable because it just died and we had to have it towed. Now we have $500 worth of repairs to pay for that we cannot afford. We called them for help and they sent us to the finance person who pretty much blew us off and sent the call to the service people,who obviously could not do anything without her say so. So thanks for nothing VW of Salem County!

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by Sr82 on 05/31/2014

I bought a car from them and was so happy with my sales person that I brought 2 of my friends to buy a car there as well. When it was time for my car to have my breaks/ rotors and alignment done I was not pleased at all. They continued to make noise. Took my car back to them on numerous occasions to have it checked only to be told nothing was wrong. Only after I took it to another place to have it checked out was it then done correctly by the service department. They put on cheap breaks and did not lube the break pads or rotors... Will not be taking it back to them to be serviced!!!!

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by ukrman on 08/20/2013

The work was done quickly and efficiently. The car is still under warranty, so can not comment on price since it was covered 100%

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by ukrman on 08/20/2013

We bought a new VW Passat and had a really great experience. The buying process was very straight forward without any hidden fees and without usual dealer "games". We were very happy and would highly recommend this dealer.

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by greykodiak on 07/12/2013

Dealer located the car I wanted in 24 hours. Salesman delivered it to my home, explained/demonstrated all features. Plan to buy another vehicle from them in the near future.

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by woodstown2000 on 07/06/2013

Very straightforward experience. Good price and customer service during delivery.

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by scottlaurad on 10/19/2012

Absolutely great overall experience! I could not believe how EASY it was to make this deal. After nothing but total aggravation at my local dealer I decided to call VW of Salem (an hour away) and ask what they would give me for my trade and best price on a 2013 VW TDI Passat Premium. I really didn't think I would get such a great deal over the phone and I was skeptical as I drove to the Salem VW about my trade in. Once there the car I inquired about was out front, washed and ready to go. The staff was amazing and deal was GREAT. If you are buying a VW you really should check out this dealer, I am sure you will be as satisfied as I am. I just wish every dealship was like this one!!!!!!!

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