Frank Leta Acura
Customer Reviews of Frank Leta Acura
Highly Recommend!!
byon 04/10/2023
I have worked with Trenton Adams on getting my new mustang and he has been absolutely wonderful! He has been very informative and helpful with some of the difficulties that occurred during the process. He has also been very responsive whenever I had any questions after hours. 100 percent recommend working with him!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Frank Leta’s Management does NOT return phone calls!!
byon 02/02/2024
Please note that I have tried contacting Frank Leta Acura’s management for seven days in a row. For seven days I have left messages with management to please return my call. To date no one has ever returned my call. This is is how you will be treated if you buy a vehicle from this dealership. I do not know how they sustain a business model where you do not contact your clients at all under any circumstances. I guess they enjoy ignoring their customers.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Highly Recommend!!
byon 04/10/2023
I have worked with Trenton Adams on getting my new mustang and he has been absolutely wonderful! He has been very informative and helpful with some of the difficulties that occurred during the process. He has also been very responsive whenever I had any questions after hours. 100 percent recommend working with him!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Acura TLX
byon 04/07/2023
I just bought my Acura and fell absolutely in love with it. It was a long process when it came to what I wanted and my price range but Kevin helped me through everything. I could not be happier with him or my car and I could not say anything bad about here! All were so nice and eager to help also!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Hat's Off To Frank Leta
byon 04/06/2023
I have just had the pleasure to purchase from Frank Leta. Beyond professional!! They far exceeded the service I thought I would have received. I highly recommend. Thank you for going the extra mile!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Easy purchase start to finish
byon 04/05/2023
We purchased a used car last week with Kevin Baker as our rep he was incredibly polite, patient, and accommodating with zero high pressure sales tactics. Everything about our experience was great we will be back in the future and recommend Kevin and Frank Leta Acura!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Amazing Service
byon 02/25/2023
Corey was amazing to work with. He went above and beyond to help us find the best car for our family. We went to a few other dealerships during our initial search and none of them compared to the customer service we experienced with the Leta Team.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Timly , Fair & Knowledgeable Service
byon 02/25/2023
The thing that stood out for me the most was no answer Kevin Backer my sales specialist gave was a "No" everything was up for debate & followed by why that could or couldn't work in the deal
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Thank you!
byon 02/18/2023
We had a great experience at Acura dealer. Samir was extremely helpful in getting us through the process of getting our car. He was patient, knowledgeable and fun to work with. If you’re looking for a car, we would highly suggest this dealership and of course Samir! Thank you Samir and the rest of the crew for making our car buying process seamless.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best salesman ever!
byon 02/18/2023
Such a Great salesman. No pressure no being pushy he wants to work with you and be happy. Overall dealership is the best I've ever encountered. This is my go to dealership and salesman.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Top Rate Sales Representative
byon 02/17/2023
If you are looking for a new car I highly recommend Corey Culleton at Frank Leta Acura. He does an amazing job of listening to what you want as a customer. This was very much appreciated. The overall experience at Frank Leta Acura was wonderful. Leta for Life!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
GOOD DEAL
byon 02/17/2023
Came in on his day off to help out. very noble
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Easy experience
byon 02/11/2023
Buying a car at Frank Leta with a very smooth process. I would recommend a dealership and I would highly recommend Corey Culleton.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience!
byon 02/10/2023
Great experience buying our new car! It was a pleasure working with Corey C. Highly recommend him when buying your new car
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
New purchase from Farnk Leta Acura
byon 02/08/2023
Had a great experience purchasing a RDX from Frank Leta Acura. Our salesman, Corey Culleton, answered all of our questions and kept us up to date with vehicle assembly and delivery. Everyone was very helpful and friendly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Above and beyond!!!
byon 02/07/2023
They were extremely efficient with making the purchase from start to finish. Very knowledgeable staff and responded to text emails quickly with all of the information that was asked of them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Exceptional Experience with Kevin Baker!
byon 12/17/2022
Kevin B. provided me with an exceptional buying experience! He was very attentive to my needs and kept me informed during the entire process! Everyone was amazing! I would choose Frank Leta Acura again in the future!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
[non-permissible content removed] TAKEN ADVANTAGE OF, DISREPECTED
byon 12/09/2022
search no further – Leta has you covered: Lets break this whole trainwreck down Destiny – had test drive (2020 RDX A-Spec) and she didn’t say one word the whole ride to sell the car, we had to pry specs out of here to help try and “sell” the car, I don’t think she is very “Acura” educated and my wife and I always felt like we were pestering her to get any help. Financing – RUN! The loan officer Nick, sat us down, drew all these cool pictures on a piece of paper about financing as if we were children with no financial background, threw in everything but the kitchen sink (like a diamond crusted windshield) with the extended warranty by mentioning that it was all “included”. When the papers came due to sign we saw that our original payment was $475/month and it was now $985/month. Nick blew through the part of the paperwork that goes over our payment hoping we wouldn’t notice. I stopped him, asked what all this was about, and the manager also named Nick came in. I literally asked the loan officer, in front of his manager: Did you ever ask if we wanted any of these extras (totaling $8,000)? Nick replied “No” Did you ever ask us if we needed GAP insurance or did you just throw it in? “I just threw it in” replied Nick Did you ever once ask us what our needs were? “No” replied Nick (heres the kicker) Did you sign us up for every additional option and put it in the loan without even asking us? “Yes, sir, I did... replied Nick He admitted they have deceptive loan practices Title work – another disaster, they never ordered it, had to reorder and then get my plates 2 months after purchasing the car. Leta encouraged me to drive on expired tags until the title came in. What?!?! They finally wised up and lent me dealer plates until this was ordered. Infotainment system went out within days – took it in to get repaired just to find out there is something stuck in the brakes and had to turn around and take it back – didn’t even get out of the parking lot. Apparently it was a plastic bag that was caught in the brake caliper while they were doing a test drive… again.. What?!!?! Travis – the GM – he means well but will always value profits of Frank Leta over the customer experience. They record all their interactions in office, to cover their own ass, so they don’t make a mistake and accidentally offer to make you whole with splitting the cost of “plating” the car just to find out all they want to cover is registration costs ($100) Downright insulting. Don’t ever buy a car from these folks, they don’t care about you. You are just another number on a sales whiteboard with Leta [non-permissible content removed] trying to screw everyday people.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Quality Brand, Professional People!
byon 11/13/2022
We are extremely satisfied with our whole Acura experience! Kevin Baker greeted us and has been great to work with. He was very knowledgeable and was able to answer our questions, we had a lot! If he didn’t know something, he was able to find out. He made the car buying process for us a very positive one. We will definitely be life long customers!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Yay I got my Jeep!!
byon 11/05/2022
Working with Brett was a joy! The process of buying my Jeep Wrangler was smooth and stress free. Brett was very trustworthy, friendly and informative. Would highly recommend working with him and his colleagues!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Frank Leta Acura Super Salesperson: Brett Johnson
byon 09/01/2022
Brett Johnson at Frank Leta Acura is a super salesperson. I am an older individual and I appreciate Brett for taking the time to listen, then diligently working to find a vehicle that cleared all the checkmarks. From start to finish, he was consistent with communication via email and text (which was wonderful for me as I work in the busy home health care industry). When looking over the suggested vehicles, he made sure to provide the information necessary to make an informed decision. During test drives, Brett shared his knowledge of features of the vehicles. And once the decision was made, the buying process was so smooth: finance department was great. Again, thank you for going the extra mile. It was an awesome experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great sales team!
byon 04/28/2022
Ordered a vehicle from Leta Acura working with Reid. He was great to work with and kept us updated throughout the process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
