Customer Reviews of Marty Cancila Dodge Chrysler Jeep Ram
Just WANT EVERY PENNY YOU GOT!
byon 03/21/2021
*They DONT Listen! *They are NOT HONEST! *They try to put you in worse situation you are already in. *They DONT GET YOU the BEST OFFER! *They LOWBALL! *They DONT HONOR EDMUNDS,KBB,NADA,NOR BLACK BOOK! *They DONT PROVIDE OTD when asked *They DONT NEGOTIATE *CARS OVER PRICED *They go for HIGEST INTREST RATE! *They don't go by MARKET REPORTS! *SELLS CARS that sits on lot and website 265+ and NEVER GO DOWN ON PRICE! *They DON'T WORK for YOU they WORK AGAINST YOU &YOUR POCKETS! *They want CREDIT APP as soon as you come through the DOOR without even looking at 1 CAR! *They waste your time! *The DEAL is for them NOT YOU! *They are very deceiving! *They don't return nor shred PERSONAL IDENTIFYING INFORMATION instead it is kept in File in their possession at their discretion! *They don't hold to their promises nor word! *They provide you with Lenders that have current Lawsuits against them for FALSE PRACTICES! *They DO NOT VALUE you as a HARD WORKING CITIZEN! *1 WOMAN Saleswoman. *Its HORRIBLE! FYI If you don't have NICE TRADE, PERFECT CREDIT SCORE, & LARGE SUM DOWN you can just FORGET ABOUT IT! Don't say I didn't WARN YOU. This is not a post from what they will call a "DISGRUNTLED CUSTOMER" because a deal couldn't be done. This is a REAL POST from a REAL PERSON that WORKS everyday for EVERY dollar, quarter, dime, nickel, penny that is in my Bank Account right now. And to think I'm just going to allow someone to look at me as MAX PROFIT!? NO! Every person out here has a unique situation and there is no way on GODS GREEN EARTH you should be looked at nor treated any way but the HUMAN BEING YOU ARE. Don't allow anyone to waste your time as if they DONT KNOW their own profession. Do you know how many people come to the dealership with similar are near similarities to yours and they have processed an application? Why is that they act as if they don't know what will go on after they have pulled your scores before they reach out to certain lenders? I though you said your dealership has multiple lenders you have built relationships with? I can continue but I dare not to continue wasting my precious time. Now you all have an awesome day & be SAFE OUT THERE :)
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Used Car Purchase
byon 09/24/2018
Brought in car for trade in and worked with Josh Arquinzoni, Brittany and Samonne for financing. Everyone was great to work with. Trade went smooth, purchase of used car went smooth. Was probably the smoothest car purchase my wife and I ever had. For sure when my car goes, I will be coming back here to get another car. Thank you very much...Steve Welch
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Wait and Wait
byon 12/26/2016
My husband and I waited over 30 Minutes and had to go ask for help. After we asked for help the person called someone and it took even longer. We left and bought at Allstar bad bad bad
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Charger
byon 01/22/2013
I bought a Charger from Jim at Marty Cancila in Florissant,MO. Had a great experience and love my new vehicle at a great price!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Awesome Customer Service
byon 01/19/2013
My experience at Marty Cancila's was very welcoming and friendly. My sales rep Demagio was very, very helpful, and resourceful he gave me the cons and pros on cars that i was interested in and sent me home with the perfect car for me! A chrysler 200 that i love terribly and wouldnt trade it for the world! My experience was very good and i would recomend this dealership and salesman to anyone looking to buy a new car, or just a car period.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Great Experience
byon 01/18/2013
I bought my Jeep Grand Cherokee Laredo from Marty Cancila. My salesman Demagio was very friendly, respectful and informative. Everyone at Marty's was very nice. My buying experience was excellent because the team provided terrific customer service. I recommend anyone who's looking for a nice vehicle to visit Marty Cancila.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great buying experience
byon 01/16/2013
Purchased my new 2012 Dodge Ram. My salesman Demagio was very knowledgeable and informative. He was able to steer me to the right vehicle and gave me a great deal on my trade. I would highly recommend this dealer and this salesman. Thanks again
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchase of new vehicle
byon 07/01/2012
When looking to purchase a new Dodge Caliber, I contacted Marty to see if they could provide me with a similar offer as a competitors offer because Marty was much closer to my home. They did not have the exact vehicle at the dealership I was referring to but were able to locate a similar one at another dealership and offered me a comparable deal. Although there were some issues throughout the sales process, they were able to handle all the issues and offer me a few special deals for my trouble. Tracy Menk
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2008 PT Cruiser
byon 11/18/2008
Helpful sales staff. We were treated with friendlyness and respect.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
TERRIBLE EXPERIENCE
byon 09/24/2008
This was the first real car that I have ever bought and when I actually bought the car, the experience was wonderful. Everyone was so nice and willing to answer my questions. The truth of the dealership came out in the open after the deal was done. There was a miscommunication between the dealership and the credit union that I had the loan through. Well, the finance guy kept calling (even though I was in the process of fixing the problem) until this afternoon he called me up and started harassing me over the phone. He was so VERY rude. So, I'm talking to this man on the phone and I'm just astonished that he's being so rude to me (I mean, I'm just a girl that got a new job and a new car, this should be happy) and I'm starting to cry over the phone because I'm not sure what is happening where he's telling me to bring the vehicle back. I was embarrassed to be crying but also angry that this man is acting like this. Doesn't he want repeat business?!? Before this happened I had been recommending this dealership to everyone who asked but now, I say NO WAY!! Stay away from this dealership unless you like being disrespected. The misunderstanding is fixed now and the vehicle is great, but I don't think that my relationship with this dealership can ever be repaired.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Dont buy here
byon 11/01/2007
When I purchased my Caravan from this dealership I had'nt done my home work and they took advantage of my lack of knowledge/experience. I was kept waiting for hours while they tried to arrange financeing ( there is nothing wrong with my credit..this was a ploy to ware me down so I'd be an easy sucker...it worked) they added bogus extra charges (dealer prep,ad costs,rental car insurance ect,ect,ect) and acted insulted when I questioned thes charges. Unfortunately I was foolish and made the purchase anyway. The worst part of the transaction was at the end when they would not provide me with any copies of the paperwork saying instead that they would mail them to me in 7-10 days. They said this was so they could make sure the title to my trade was free and clear and that this was the only way they could protect the dealership. Again they got very "insulted" and down right nasty when I questioned this, I should have walked away from the deal but for reasons I'm still trying to figure out I didnt. I dont know if any figures were changed or not but if I'd been dealing with a reputable dealership I would'nt have to wonder.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Over the years our Dealership has won many accolades and awards from Chrysler corporation. While those corporate awards are very important the biggest and best testament to our longevity is the number of people and families that have come back year after year, generation after generation to buy their next new or preowned vehicle and to service their vehicles in our state of the art service facility. We carry over $500,000 in auto parts to make sure we?ve got the part in stock every time.
Marty Cancila is a full-service dealership we offer new vehicle sales, preowned vehicle sales, full service maintenance and repair shops, body shop, vehicle financing, rental and leasing.
Our 25 vehicle indoor showroom is conveniently located at 2175 N. US Highway 67 and is always a perfect 70 degrees. Our vehicle displays will blow you away. Every vehicle produced by Chrysler is prominently displayed in our beautiful 10,000 square-foot showroom.
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