George Matick Chevrolet
Customer Reviews of George Matick Chevrolet
2023 silverado lease
byon 12/03/2023
Great dealership fast friendly service. Best dealership around if you want to buy a GM product this is the place to go. Sales team is great and really try to get younthe best deal possible. Thanks Matick Chevrolet!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Breaks and rotors
byon 04/12/2024
Done quickly and cheaper than quoted, and with a smile. Best repair experience ever
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
BAD TRANSMISSION
byon 03/28/2024
Car was in shop for almost three months, part was overseas.. seems to be working great now for about a week. Everyone was nice, gave me a loaner car
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2023 silverado lease
byon 12/03/2023
Great dealership fast friendly service. Best dealership around if you want to buy a GM product this is the place to go. Sales team is great and really try to get younthe best deal possible. Thanks Matick Chevrolet!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Matick Chevrolet - Redford, MI
byon 09/11/2023
I use Matick Chevrolet exclusively for maintenance on my GM products. They are professional, efficient, courteous and capable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Expediency !!!
byon 04/13/2023
I went to the dealership because my trunk would not open. I was told that I would have to leave my vehicle overnight for diagnosis and repair. However, the repair (a new latch) was installed the same day.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 01/25/2023
The team at Matick Chevrolet provide great service. They are friendly and knowledgeable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Customer
byon 12/27/2022
Great Nick Edwin was very knowledgeable with cars and was not pushy with me making a decision before I was ready
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Safe classy Equinox-RS
byon 12/04/2022
This is my first Chevy and I believe you may have a lifetime member. My salesman Mr. Leon Minus is a caring, compassionate car salesman. Mr. Minus thoroughly explains the intended vehicle features, and price and was very patient with me. Mr. Minus showed me many vehicles to test drive. He's passionate about his job and educates his buyers about their purchases. I surely will be back to see Mr. Minus once my lease is over . Chevrolet, you hired the right salesperson (Mr.Leon Minus) to demonstrate quality, safe cars to his customers. I'm sure I will be part of the Chevy family because I'm enjoying my 2022 Equinox RS. I give Mr. Leon Minus 5-stars for being an excellent salesman who thoroughly explains everything to his clients and doesn't mind showing you many vehicles to satisfy the buying client. Thank you for your superb customer salesman service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Tire pressure
byon 10/25/2022
Yesterday's visit to George Matick Chevrolet, was for tire pressure in my front left tire. my appointment was at 9:40am, the service department went over the tire add air and said there wasn't anything wrong with the tire. Sent me on my way. 1:00pm I was back at the service department same problem with left tire. They replaced the tire, problem fix.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Good service
byon 06/22/2022
Good service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Did I really need an oil change?
byon 04/19/2022
Upsetting.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Happy
byon 03/02/2021
Owen was great. Car service was excellent. The waiting room clean and safe.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil Change
byon 01/02/2021
My experience was timely. The staff was attentive and approachable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service review
byon 01/30/2020
I am not entirely happy with this past visit. It started when I arrived for my appointment and my advisor was not aware of what I was there for. I needed to explain my list which consisted of: 1. Recall for trailer hitch coming off, 2. Issues with door locks - Rear driver side door occasionally does not work, regardless of weather. All door locks did not work about a week ago during freezing weather. 3. Rattle\rubbing type sound coming from dashboard in area of passenger side vent. Then after explaining the freezing locks, Sean stated with an attitude that locks will freeze when cold. I explained again that the rear driver side was occurring prior to freezing weather and it is unacceptable for all locks to freeze, as my wife had her hands full and the fob was in her purse and needed to set everything down and dig out the fob. I also explained the locks stayed frozen for two days. After that I noticed that he did not log full explanations on the order, which he needed to update after printing. After having my car for over 24 hours, I picked it up and found that the sound and lock issues were unresolved. Regarding the frozen lock issue, I do understand that frozen locks sometimes happen, bit this is a new car and having ALL the locks freeze at the same time is not acceptable. The design is apparently letting water/moisture get into the lock mechanism. With the key fob design, keeping the fob in a purse or pocket makes it very inconvenient. Also staying frozen for 2 days is unacceptable Lastly, regarding the rattle\rubbing issue. The tech wrote that test drove the car and didn't hear the noise. Well, I brought the car in at 7529 mile and when I picked it up it had 7930 miles...... What do you think?
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
George Matick Service
byon 01/03/2020
My service consultant Darlese Washington was outstanding. She got me in and out very quickly, kept me informed of my vehicle's progress and took care of an item that I didn't know about. I would definitely say that my service experience was outstanding.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Transmission leak
byon 07/05/2019
Kept my car for three days to fix a transmission leak that started when I had the trans fluid exchanged. (I average less than 3000 miles / year but noticed but did not address the fluid in driveway). They changed the fittings and cooler lines and found other spots on trans but indicate it must be driven to determine if there are other leaks. I feel that this could have been addressed while the car was in for repair. ( Still see some spots after driving about 7 days. )
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Battery life
byon 03/23/2019
The staff was great! My only concern is if you shuttle home its like out of sight out of mind because they handle those that are here.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Owner
byon 01/11/2019
Good service & fast
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service vist
byon 12/17/2018
The person that helped me out Did an amazing job! Very Professional and very helpful. I will definitely come back!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Upset
byon 12/14/2018
I paid 50 dollars for an oil change , and tire rotation and the only thing they did right was the oil change . But if I’m paying $50 dollars i need everything charged completed . This is the second time I’ve been to this location where the mechanics do not do what is listed . Quite frankly I’m never coming back.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Excellent Service
byon 12/10/2018
I asked my husband to take my car for an oil change. I was concerned that he would be there for a really long time however, he was so excited that he didn't have to wait very long at all. I've always received excellent service at Matick Chevrolet.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
