Service Herb Chambers Ford of Westborough Car Dealership Westborough Massachusetts | Edmunds
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Herb Chambers Ford of Westborough Service Reviews

  • 310 Turnpike Rd
  • Westborough, MA 01581 (map)
  • (888) 228-6603
  • Chat with Dealer

Service Reviews

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Service Rating Herb Chambers Ford of Westborough Best FORD Service By dpayne01 on 06/09/18 10:28:15 AM PDT
Recommend this dealer? Yes

This dealership is without a doubt the best in the industry. The people there are friendly, knowledgeable, and thorough. Whether it's servicing your current vehicle, or buying a new one, Herb Chambers Ford of Westborough is the place to go.
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Bad service By fusionowner6 on 04/23/16 12:32:33 PM PDT
Recommend this dealer? No

Awful customer service when dealing with the service department. Had multiple recalls that needed to be done on my car and each time they broke something. One recall they snapped my glovebox and e other they did not screw back on my door panel; not the service you would expect when getting a mandato...
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Service Rating Excellent Service By edh618 on 02/19/12 04:17:00 PM PST
Recommend this dealer? Yes

I have been to other dealerships to have my taurus worked on and felt like the staff was talking down to me and wasn't satisfied with the work. I now go to Herb Chambers Ford in Westborough where I know that my concerns will be heard and that they will do everything possible to fix the issue. The st...
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Service Rating Herb Chamber Ford of Westboro Rocks! By ruman on 01/17/12 05:10:50 PM PST
Recommend this dealer? Yes

This was my first experience with Herb Chambers Ford and I was blown away! I had been taking my Ford to another area Ford dealership and had been less than satisfied. After my last visit when no one there could "really" answer my questions about my Ford Fusion and what I perceived was a problem caus...
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Service Rating Service on Ford Explorers By tomr121 on 11/21/11 08:28:59 AM PST
Recommend this dealer? Yes

Service department is excellent! When my Ford Explorer (or past Ford Explorers!) required scheduled maintenance or any other maintenance - this is the only place I trust. Gator Collet is the Service Director who personally takes an interest in his customers. Scott Moss is not only a very knowledgabl...
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