Customer Reviews of Herb Chambers Kia of Burlington
Awesome Experience
byon 04/09/2024
People here are super friendly and honest
Awesome Experience
byon 04/09/2024
People here are super friendly and honest
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Service work
byon 12/08/2023
Great service great staff excellent prices
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Everything Went Smoothly
byon 11/15/2023
The gentleman working the counter was courteous and efficient. The technician, who came out to explain what was going on with my car, was friendly and knowledgeable. This was my first service experience there and it was positive.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
LOF
byon 11/13/2023
Simple oil change took TWO hours (way too long), otherwise, service was excellent.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience as always!
byon 10/30/2023
Shopping at Herb Chambers Kia Burlington is a better experience every time. Great sales crew always looking out for the my best interest and the process seems to get significantly faster and easier each time. Stoked to take off with my now third new vehicle from here!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Service!
byon 10/30/2023
Jim Parker is very helpful and knowledgeable
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Cesar is the best. Thank you
byon 10/27/2023
Very good service. Cesar on the service department is an amazing person thank you.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ramon was excellent.
byon 10/24/2023
Ramon, the sales representative, was outstanding. He was knowledgeable and polite. He even made a trip to our house, a 20-minute drive from the dealership, to assure that a car's features would work with our narrow garage. The business associate followed an obvious script to get us to buy warranty products we didn't want, and we had to say, "No" about five times. That was less pleasant. So be prepared for that. But Ramon was outstanding.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Michael was great!
byon 10/07/2023
The maintenance work was completed quickly and on time, and I appreciate Michael’s clear and concise communication about expectations and outcomes. Thank you team!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Completely Satisfied with Kia Burlington
byon 09/26/2023
I spent tons of time going to various companies and dealers looking for a new car. The ONLY one that took me seriously from the start and kept me happy the entire way through the process was Kia of Burlington. Ramon and Julian are both the highest level of employees you can have and did everything in their power to make me a happy customer, from letting me test drive and come in multiple times, to getting an absolutely amazing deal on the car I wanted. There was practically no pressure to do anything I wasn't happy with. I got a great car that I'm very happy with and would highly recommend Kia to anyone looking for a car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Staff polite, patient, and professional
byon 05/17/2023
Purchasing a new car can be stressful. Was not our experience with this dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Our Kia Recall fixes
byon 03/26/2023
This a great bunch of people that work there. Friendly and knowledgeable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fast Courteous Service
byon 03/18/2023
Oil change and recall update on my Kia Optima - Very professional service by factory trained mechanic
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great people to work with!
byon 03/02/2023
This was my first time at this dealership and would highly recommend them! Jim was excellent with my experience. My car got totaled, but they helped me find the same exact car I had within a few days of that incident. They were very helpful through the entire process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Exceptional Experience
byon 02/21/2023
Recently purchased a 2012 Kia Optima from Herb Chambers Kia in Burlington Massachusetts. The entire experience was exceptional. All the people from reception to service to sales were outstanding which included Julian Aguirre General Sales Manager, Carlos Fonseca, Used Car Sales Manager, Vladimir Klimov Sales Consultant, Ashley Hammon Office Manger, Cathy Johnson Reception and Michael Montealegre Service. Five star quality across the board!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Always great service
byon 11/12/2022
Service dept. At Kia Herb Chambers in Burlington is always great. Customer service top notch
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Diego is the best!
byon 09/10/2022
f Diego was extremely courteous and efficient. He explained everything very carefully about what had to be fixed and he did it. The dealership is extremely clean and inviting my very short wait time was pleasant
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service!
byon 01/28/2022
Harry was amazing and extremely patient with us! This was my first time purchasing a car and he helped make this experience quick and easy!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Kia Recall Servicing
byon 09/13/2021
Great service, easy to make appointment and service performed in the time window provided. Thanks!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Experience
byon 09/06/2021
Ramon made the buying experience really pleasant. Bought and drove off with a 2022 Soul in just a couple of hours. Have bought my last 3 cars from 3 different Herb Chambers dealerships, and had 3 great experiences.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
2021 Kia Soul
byon 04/05/2021
John listened and made sure I had the model, color and options I wanted.He even went down to Connecticut to retrieve the car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments