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Herb Chambers Toyota of Auburn

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Customer Reviews of Herb Chambers Toyota of Auburn

4.9
Overall Rating
4.92 out of 5 stars(393)
Recommend: Yes (49) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

One and Done

by Tony G on 04/26/2024

After talking with friends, we took their advice and shopped Herb Chambers of Auburn first. Dave and TJ took very good care of us! We arrived around 1pm and left by 4pm as owners of a brand new truck! Thanks guys!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

393 Reviews
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5 out of 5 starsservice Rating

Alyssa has always been clear, fair, and professional

by Michael on 05/02/2024

Long time client that feels valued at the Auburn Herb Chambers Toyota dealership!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

One and Done

by Tony G on 04/26/2024

After talking with friends, we took their advice and shopped Herb Chambers of Auburn first. Dave and TJ took very good care of us! We arrived around 1pm and left by 4pm as owners of a brand new truck! Thanks guys!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

1st Maintenance Service

by Mike B on 04/24/2024

Pulled up to the service garage door. Door opened and I drove in. Service advisor came over and asked what maintenance I was there for. I had an appointment and they took me right away. All they needed to do was rotate the tires and check all fluids and top them off. I was only there about a half hour and my vehicle was done. No issues. Everyone was friendly and polite.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Wondeful as always

by Jared g on 04/20/2024

They are friendly and listen to your needs

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Best buy

by Sam and Susen Falcone on 04/02/2024

No pressure, fair deals.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent

by Leon Piecyk on 03/30/2024

Alex is one of the best salesman I have ever dealt with. He found me the car I've been looking for and then some.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Askend was awesome!

by Keryn Riel on 03/01/2024

I went in shopping for a new 4Runner and Askend assisted me. Very easy sale from start to finish, I 💯 recommend him to any looking to buy a new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Professional as they come

by A D Lindsay on 02/26/2024

Stoped by without an intention to buy. To my surprise I got a deal on a Highlander I couldn’t resist. Everyone I met was personable. No high pressure bait and switch sales tactics. Was in and out of the dealership in 2 hours. We’ll be back.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Very good

by Freddy B on 02/09/2024

Very Knowledgeable friendly service and very clean Service area

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Very professional and high experience

by Charbel farah on 01/27/2024

High customer service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Extreme patience

by Jeannette on 01/25/2024

On Saturday January 20th my husband and I went to Herb Chambers Toyota in Auburn. While looking in the lot we ran into Jacob T. He began showing us several trucks and we test drove a few, and eventually settled on one. We are very happy with our purchase. Jacob was very polite and patient and did a great job selling us the truck. I would definitely recommend him, and due to his great service, would definitely go back to Herb chambers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Askend helped me buy an amazing car!

by Rachel on 01/06/2024

I was very pleased with the support and attention to detail that I received from Askend at Herb Chambers Toyota of Auburn! Askend helped me to compare different RAV4 vehicles that were available at multiple Herb Chambers locations and find the vehicle that was the best fit for my needs at a great price.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Happy Customer

by Andrea F on 01/06/2024

I worked with Jacob Cardinals and team on a year-end new-car purchase. They were great. Generally respectful of my time, and they worked hard to find a car - and a price - that worked for both me and the dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent

by BAS on 12/28/2023

Very helpful and accommodating.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Experience

by M Prunier on 12/27/2023

Kauan was kind, informative and helpful when helping me with a new purchase recently. He listened carefully to what I wanted and needed and definitely delivered. I recommend this salesperson and dealership to everyone looking for a stress free experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent service

by Cindy on 12/19/2023

Marque and his team went above and beyond to help me through the process of obtaining my vehicle. I appreciate everything they did to assist me in getting exactly what I wanted.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Sold

by Barbara on 12/09/2023

Great place to buy a vehicle! Dealt with Askend who was very pleasant, charming, professional and personable. He answered all my questions and was not pushy at all. He was very easy to deal with

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great sales agent

by Lawrencia on 12/01/2023

Very attentive, helpful and great service to the customer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

First Service of my 2023 Highlander!

by Linda H on 12/01/2023

I recently purchased my 7th Toyota - my third Highlander from Herb Chambers, Auburn. I love the two years free maintenance. I recently brought my new Highlander for its first service. It was easy to schedule my appointment, the service was quick, Dat took good care of me! I love this dealership and highly recommend Hern Chambers!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Quick service

by Steve on 11/30/2023

Oil change price was reasonable. Waiting environment was nice and I had a chance to speak with sales reps about new car options.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service at ease

by Mary Lynn on 11/28/2023

Herb Chambers Toyota of Auburn has been my go to dealership since 2019. All staff I interact with are always friendly and helpful. Service is quick and efficient. Highly recommend this dealership for both sales and service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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