Maryland Dealerships - Heritage Chrysler Dodge Jeep Ram Owings Mills of Owings Mills Maryland
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Heritage Chrysler Dodge Jeep Ram Owings Mills Sales Reviews

  • 11212 Reisterstown Rd
  • Owings Mills, MD 21117 (map)
  • (877) 875-3072
  • Chat with Dealer
  • Awarded in 2017

Sales Reviews

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Sales Rating Horrible Customer Service Written by chosen01 on 09/23/17 12:08:46 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Purchased a Chrysler200 from them the car depreciated and when I sold it I had 10k in negative equity..went back to get my prorated GAP & Extended Warranty refunded and none of the Finance Team wanted to even acknowledge that I was waiting...these guys only acknowledge their Buying Customers..who th...
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Dealer Response

Thank you for sharing your experience at Heritage Chrysler, Dodge, Jeep and RAM Owings Mills. We appreciate all the feedback that is left for us, as our customers are our top priority. We sincerely apologize about your time and will be informing our team to he... Read more

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Sales Rating Jeep Written by MyJeep2015 on 09/16/17 04:36:33 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I've been looking for a specific Jeep for a few months now. John Ferraiuolo sent me links everytime one became available. He was a pleasure to work with, very upfront and helpful. He made sure that any concerns I had were taken care of. Roman Clark in financing was wonderful to work with as well, ...
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Comments (1)
Sales Rating A Great Experience Written by thornbud on 09/06/17 01:27:25 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Having decided to replace my older vehicle, I spent several days visiting dealerships and reviewing a wide range of different makes and models. Arriving at yet another dealership, I didn't know my journey would end; but, Heritage [CDJR] Owings Mills became my last stop. The variety of product (in my...
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Comments (1)
Sales Rating Pleasant Buying Experience Written by bimmer18 on 03/25/17 01:16:13 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I was going to purchase either a Honda Pilot or Toyota Highlander because I needed a dependable SUV for work. Primarily because these 2 models are dependable and reliable. But I wound up instead with a beautiful Jeep Grand Cherokee and I'm Very please with this SUV and the overall buying experience....
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Dealer Response

Hi! Heritage Chrysler, Dodge, Jeep and RAM Owings Mills would like to congratulate you on your new Jeep Cherokee! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insi... Read more

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Sales Rating Experience Written by Jlawrence on 03/16/17 05:01:22 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Joe C was excellent, from the moment we came in he was welcoming friendly,honest and up front. He made buying a car a fun experience. The entire staff was great. Steve the general sale manager was also awsome. Will recomend chevy/buick to anyone looking to purchase a new vehicle.
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Dealer Response

Thank you for taking the time to send us a positive review. We love that you had a memorable experience here at Heritage Chrysler, Dodge, Jeep and RAM Owings Mills and we sincerely appreciate you sharing your experience with us. We would love to welcome you ba... Read more

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