Fitzgerald Chevrolet

by Scott on 06/20/2023

I've purchased many new vehicles over the years, and I can honestly say, that this was a SEAMLESS purchase experience. Bingle Livioco with Ftizgerald Auto Mall Frederick was incredibly helpful and efficient and prepared everything in advance of to finalize the purchase of a new vehicle. I was honestly in and out in about 30 minutes. Thank you, Bingle, and the Fitzegeral team, for your superior service. Great job.

Read more

by boatmarker on 06/16/2023

The entire vehicle purchase experience at Fitzgerald Chevy was the best experience at a dealership I have had. The staff, especially Bingle, were extremely helpful, and we were able to get a car ahead of schedule because of their attentiveness and proactive communication. I have recommended, and will continue to recommend Fitzgerald Chevy to friends and family.

Read more

by Warren Graham on 01/02/2020

We would recommend this dealer to all of our friends everyone there was great and they all treated us with respect. Our sales man Jason Saville was great to work with he got us what we wanted for our trade ins he's very good at what he does

Read more

by Great Experience as Usual on 11/02/2019

Bought our 4th vehicle from Fitzgerald, a Trax for our daughter. Wonderful sales experience with Jen Cross who took time to show us different vehicle options and find the perfect car for our daughter. Sales Manager Mario and Finance Manager Brian make it a smooth and enjoyable experience. Lifetime customer here!

Read more

by Kathy WB on 03/28/2019

Erik my advisor was great...very friendly and knowledgeable. However, the actual service left something to be desired...I took my car in for a regular tune up...I drove out with BOTH of my headlights blown and a nail in my tire. VERY disappointed :(

Read more

by KendraK on 03/11/2019

I had a great experince working with Fitzgerald Chevy in Frederick. Gary Randall, Mario Meyers, Zach Sherman, and Matt Collard went above and beyond my expectations for my first car buying experience. I had three priorities set in mind for what I wanted in a car and they kept those in mind the entire process finding me the perfect vehicle. I love my new 2019 Equinox!

Read more

by tamkeeney on 03/09/2019

I went to the store to look at a used vehicle and ended up with a new vehicle. Mario, Zach, Matt and Gary were a great team to work with. They always were willing to work with the options I wanted and stuck with the price range I needed. This is my 3rd car that I have purchased at this dealership and I would say this was the best experience yet due to the team that I worked with.

Read more

by JohninWV on 08/18/2018

Normally, I hate the "experience" of buying a new car, but with Pete Patel it was like chatting with a personable and helpful friend. If you want to find the car of your dreams I highly recommend him to anyone.

Read more

by sd_mazda on 07/21/2018

Straightforward, responsive, low-key. I appreciated the Fitz approach as well as the help of my specific salesperson, Mitch. I live in Baltimore, so I did my research online ahead of time. Mitch answered my questions and provided information I needed. I was able to make best use of the trip to Frederick. *Tip: if you want special license plates, be sure to mention this detail at the beginning of your meeting with the finance guy. In my meeting, it got overlooked and I was disappointed. Could have started the process all over again, but I was tired!

Read more

by mike_mtairy on 06/14/2018

We purchased a used car from Fitzgerald back in December. We had some miscommunication via emails with some repairs but the service department really turned out to be great. We are very satisfied customers at this point and highly recommend Fitzgerald Auto Mall for sales and service.

Read more

by mike_mtairy on 06/06/2018

Fitzgerald Auto Mall of Frederick (Chevrolet) has agreed to rectify all issues that we experienced at their dealership.

Read more

by Alexram on 01/13/2018

Great time working with Pete Patel, in the frederick location. Friendly and knowledgeable. Easy to communicate with and tries to relate with you.

Read more

by RicGalle on 12/08/2017

My salesperson Pete Patel was excellent. Tending to my needs and requests. Josh the sales manager was awesome as well. Zach in finance was honest and fair. This team made my buying experience one of the best. I strongly recommend Fitzgerald for purchasing your next vehicle.

Read more

by Matt_Trammell on 08/26/2017

My family had a great experience with Alex Camacho at Fitzgerald Chevrolet off Baughman's Lane. Alex is an expert in his field, explained/demonstrated the features of our vehicle in a user friendly manner, is an excellent listener, and made the process very easy. The entire staff was easy to work with. I highly recommend working with Alex. We will be back for our next new car purchase.

Read more

by srma0105 on 10/10/2016

AVOID FITZGERALD SERVICE!! Without a doubt the worst service department I have ever dealt with. We took our car in about a year ago for an oil change. When we went in to get it the seats had grease stains on them. When we brought it to their attention, they were indignant and rude about it. They wiped at the spots but I ended up finishing the job myself. A year later I get a recall notice and decide to try Fitzgerald again since it is the closest Chevy dealer. I had them change the oil as well. Came to pick it up and it had grease on both front seats and one of the seats was reclined most of the way back. The service manager on duty did offer to detail the car but they needed to keep it through the end of Monday (from Saturday) I came in at 5 on Monday and the service advisor had instant attitude when we came in.. I go out to the car and it was clean but on the outside was a large black smudge. The service manager came out and cleaned it off but was very short and unfriendly about it.. If you like being treated well by the dealership doing your work try Criswell.. It’s a little further to drive but they actually value their customers.

Read more

by Chuckwhite on 09/07/2016

After being hit by another person, I had my Camaro taken to Fitzgerald for the repairs, as I wanted GM OEM parts for my repairs. I had bought the Camaro from Fitzgerald Chevrolet in Frederick and their sales team was awesome, thus another reason to take the car to their collision repair shop. Doug handled having my car towed there from Laurel, and had the estimate ready for the other persons insurance adjuster. The estimated time for delivery was 2-3 weeks, and we got the car back in 2 weeks. The paint finish was great and done professionally. There was one small spot that needed some hand glaze, and the Fitzgerald team gladly took care of it while my girlfriend waited.

Read more

by RaceRuss on 08/16/2016

I came to look at used cars since I had missed the big GM sale on last year's models. The salesman but was respectful and considerate as he listened to what I wanted. He somehow got me talking about the new car I actually wanted but knew I could not afford. Fitz had the exact car the color I wanted with the matching features in stock (somehow the features I did not were missing from this model). This was impressive. I cannot imagine how they found a deal that could work for me at a price far below what I thought was possible for a new car especially since I was not convinced I could afford the used car I came to look at. One thing I appreciated was the lack of pressure - from being greeted to signing the papers in the finance room nobody ever tried to get me to do something I did not want to do. I was given information and allowed to make my own decision. Congratulations to Fitz for taking the undesirable elements out of the auto purchase process. Expect to be comfortable during your trip there, you can relax and enjoy the new cars without the fear of someone trying to take advantage of you. These guys sell on repeat business and personal referral - a happy customer comes back and brings his friends and family. I know I will.

Read more

by lindaluk on 07/04/2016

Fitzgerald Auto has serviced my cars and trucks for many years and has done an outstanding job, and I trust them completely with my auto mechanical needs. Extremely courteous, honest, and highly competent in the repairs. My Chevy Silverado is reaching almost 250,000 miles and runs like a champ due to the excellent service I've received over the years from Fitzgerald Auto. I highly recommend them.

Read more

by ilovemytrax on 07/02/2016

Great experience, Zack my salesman was terrific! And I can not forget "Bob" who "worked the numbers". And I love my Trax!.

Read more

by Rdockery on 12/21/2015

Kim K was a huge help in getting us a great deal and making the process fast and easy. Highly recommended!

Read more

by knothead1 on 04/15/2015

I generally don't write reviews, but I had to share about my wonderful, painless experience purchasing my Chevy Cruze. Alex C was incredibly patient and took the time to go over all the car had to offer, which was a good amount of time since I am not electronically inclined when it comes to OnStar and the Satellite radio. We test drove the car, I loved it, but I still like to sleep on making large purchases. When I asked to take 24 hours to decide, he didn't try to pressure me into making me decision right then like most sales people do. He gave me the 24 hours to decide. The following day, I had a couple financing questions. He made sure that I had all the information I needed before coming back in to buy the car (which saved A LOT of time). I was in and out in less than hour when I came back to do the final purchase. I give Alex my highest recommendation for anyone looking to buy a new vehicle. His patience and willingness to help makes the whole experience more enjoyable.

Read more