Royal Honda
Customer Reviews of Royal Honda
Online Subaru
by 07/16/2020
onThe car was exactly as described online. Ricardo was prepared with paperwork and vehicle when we arrived. Anthony handled finance and warranty education for my son. It was a very good experience. Calling ahead was appreciated and provided an efficient visit. Thank you, Royal Honda! You made my son’s first car buying experience extremely positive!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Absolute Pleasurable Experience
by 02/12/2013
onI purchased a 2013 Honda Odyssey on Jan. 26, 2013. I owned my previous minivan for 14 yrs. At first, I dwelled on going through the hassle of purchasing a new vehicle. But, from the moment I walked into Royal Honda, I felt at ease. There was no pressure, no feeling of how and when I would be "taken advantage of," no pressure. Royal Honda is a family owned business and they made me feel like I was part of their family. It was an absolute pleasurable experience. I am very satisfied with my purchase!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Return Customer
by 05/21/2012
onI have purchased 4 vehicles from Royal over the past 10 years. Most recent purchase was a new CRV. Obtained quote on internet, visited dealer and made purchase in less than one hour. Traded in a vehicle as part of deal. Because of popularity, had to wait a few weeks until model and color arrived. Made a fair deal on trade-in. Will return again when I am looking at another Honda.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Royal PAIN
by 04/29/2011
onI agree with another reviewer's assessment of the ROYAL staff being a Royal PAIN. Sales Mgr, Billy, was extremely arrogant and belittling. Sales person & Mgr LIED about several issues (failed to disclose new model availability other than what was on THEIR lot/ was told honda civics are selling at MSRP yet other dealers will sell below sticker); Royal valued my trade $3k below NADA Bluebook. Very unprofessional. Tried to leave before Billy became increasingly hostile and grabbed sales papers, crumpling them and throwing for effect. My car buying experience includes (Lexus1, Jeep1, Nissan2, Chev1, Toyota5, Izuzu1) - negotiated both online and in person.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Left with a bitter taste
by 01/18/2011
onWife and I left the dealership with a bitter taste. I had done my research using both Edmunds and Kelly Blue Book prices. They want to sell their vehicles higher than the TMV, want to force you to buy useless options and pay a pitiful sum for your trade in. On top of that, the sales manager claims that talking to us was a waste of his time!!!! I use their service dept even though it is more expensive than other Honda dealerships because it is near to my place of work. Their new car prices appear to be one of the highest, if not the highest of all the Honda dealerships in the Greater New Orleans area. Dealing with them, reminded of the article "Confessions of a car salesman" that I read here on Edmunds.com. I say stay away till they learn to treat their clients properly.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Easy experience
by 02/18/2009
onStarted off on the internet and sent out some quote requests. They got back to me in 20 minutes with an email with a price and then called later to see if I had gotten it. The guy on the phone was straight forward. A few days later I went into the dealership and the salesperson was nice and did not put much pressure on me. They had the car I wanted and let me take my time deciding.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Run Around
by 05/22/2008
onI have been looking for an Accord and went in for a test drive. Since I was not buying "today", they would not even quote me a price. I also put in an internet request and their price was the highest on any Honda Dealership. Better off taking a little drive elsewhere. Stay Away
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No