Marler Ford
Customer Reviews of Marler Ford
Great experience
byon 03/07/2023
They had the truck I wanted, purchasing the truck was fast and easy. Great service from the sales and service dept
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Nice people!
byon 09/01/2023
The service department people are so nice and they get my car taken care of quickly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 08/28/2023
The Service Team at Marler Ford has been exceptionally great to work with - Both Josh and Clay are very adept at handling any issues that arise. They think outside of the box and find ways to bring a resolution to whatever problems come up which has been really helpful due to the lack of quality parts in the industry as a whole- I trust both of them with all of our personal vehicles ( We have 5 that they service and repair when I don't have time to undertake the repair). As we live out of state, I have had to utilize other dealerships and I have found that it is worth both my time and effort to go back to the Marler Service Department for any repairs on our vehicles ( I normally undertake the repairs myself)
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great
byon 07/10/2023
They take the time to explain if problems occur
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 06/01/2023
I have upmost confidence in how the service department at Marler Ford addresses my vehicle needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great experience
byon 03/07/2023
They had the truck I wanted, purchasing the truck was fast and easy. Great service from the sales and service dept
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Marlar Ford
byon 12/29/2019
Went in for a oil change & was there for more than an hour. I had a 1:15 appointment & didn’t leave until after 2:30.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 10/10/2019
Always pleasant and professional
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Trustworthy
byon 09/03/2018
It’s always a good experience at Marler Ford. I always feel good about having my truck worked on by the mechanics there. I like all the employees I came in contact with, everyone was nice and professional but I think the world of Josh Gauthreaux he is the one I always ask for. He is a mechanic I trust and know he will take care of me while visiting the truck hospital (marler ford)
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service experience
byon 09/02/2018
Made an appointment for service at Marler ford and was very happy with their technicians work.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great prices
byon 04/26/2018
Reasonable prices, very friendly staff. Only reason I didn't rate 5 stars is because it took a while. I waited for the vehicle while they changed the oil and it took about 1 hour and 15 minutes.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Saved us lots of money with right diagnosis
byon 09/02/2017
My car broke down in Shreveport just a couple miles from Ford dealership which we had it towed to on. Wednesday morning. Was told they would do diagnostics on Thursday and call us. This did not happen until late Friday. We were called at 5:45 and told we needed a new motor which would cost $6500. We decided that we wanted to have the work done at Marler which is near our house and that we've always used for service. Marler sent tow truck to get our car. They decided that it seemed to be a computer issue rather than motor which ended up being the case. So grateful for their knowledge and honesty. They did a great job.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 03/17/2017
I went in to have my F250 serviced. The guys serviced my truck and found a few things that needed attention. Marler took good care of my truck and gave me great service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 10/05/2015
Bought a truck from Dennis. I live in Houston, TX. We spoke and completed the deal over the series of several days with texts and phone calls. The whole experience was EASY and the pricing and promises were delivered as promised without hiding anything or fine print. Loved the experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Nice, but very limited inventory.
byon 05/24/2014
Sales people very friendly but inventory is limited.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
1 Comments