Customer Reviews of Baron BMW
Best car buying experience ever.
byon 01/26/2024
It was my pleasure to work with Nick Bozinos at Baron BMW who is the most honest, knowledgeable and professional car salesman that I've ever met. From when we first inquired about the BMW X6 M50i that we ultimately bought, Nick answered all of our questions quickly and honestly and helped us every step of the way. Despite any reservations we had about making such a large purchase sight unseen in Kansas, over 1,200 miles from our New York home, the entire process couldn't have been any easier. Nick quickly, efficiently and patiently helped us throughout the entire process. He personally managed the video walk through, the fair offer on the Lexus we traded in, the financing, the notary that was sent right to our house to finalize the sale from our own kitchen island, prepping the new car, plates and registration, shipping, following up after we received it - everything. Everything really went as smoothly as it sounds, and I highly recommend Nick and the team at Baron BMW.
Great service
byon 04/08/2024
Ryan was great at explaining what was needed and keeping me apprised of the repairs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Baron BMW service appointment
byon 04/05/2024
Luke was helpful and they got me taken care of and on my way. Always great service at Baron BMW.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Services
byon 04/02/2024
Ryan did a great job communicating with us through the entire process. He didn’t try to push things that we didn’t need and the turnaround time was quick. Would recommend and use for future services.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change on short notice
byon 03/30/2024
Needed an oil change for my 2003 Z4, Tanner was able to get me right in. Very quick service, reasonable price and a thorough car was included. Very pleased.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Baron BMW above the rest
byon 03/21/2024
Never had a service issue with my BMW at Baron. Staff is always courteous, forthcoming, and easy to work with. Justin explained details, recommendations, and costs for my car, and a tentative plan for future service. A+
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 03/15/2024
It is nice to be valued and Joe always does that. The overall service department made me feel comfortable to know that they were going to treat my car as well as they treated me! It has not always been this way but it seems like the Baron that I have known and would buy high end BMW's from is back! Whatever you did... please keep doing it!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
X1 service
byon 03/11/2024
Great service, very responsive and polite.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service Advisor
byon 03/07/2024
Called Baron BMW the day before my scheduled appointment and was immediately slotted for the next day. Upon my arrival, I was met by Tanner Walker - he asked me a few questions regarding service and he provided outstanding customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 03/04/2024
The service advisor was very knowledgeable and professional…Paperwork was in order and I picked my car up ias scheduled
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
X5
byon 02/27/2024
Good experience except for ACC. Was told if it had the mode button it had Adaptive Cruise Control. I should have double checked but you expect a 75K vehicle to have that option Would not bought without it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Professional and personal
byon 02/20/2024
I just had my 535i in for service and the service was top notch. They even made sure I had a loaner vehicle for the day due to the distance from my house to the dealership. And when I went to pay, what I expecting had been adjusted lower.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Professional and friendly
byon 02/16/2024
My experience was top notch. The folks at Baron are very professional and friendly. A terrific experience.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
BMW x5
byon 02/06/2024
Patrick does a great job. He keeps us informed and is easy to work with.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Aweful
byon 02/05/2024
Contacted dealership about a used mustang. Didn’t have it priced online and took them forever to get a price! How do you sell cars and not know what you’re asking for them! Didn’t buy from them and would never attempt to again. Too many dealers willing to not play games that I have no time or patience for!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
2 Comments
Car service
byon 02/03/2024
The price was too high . When asked for a separate quote gave a totally different number .
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Best car buying experience ever.
byon 01/26/2024
It was my pleasure to work with Nick Bozinos at Baron BMW who is the most honest, knowledgeable and professional car salesman that I've ever met. From when we first inquired about the BMW X6 M50i that we ultimately bought, Nick answered all of our questions quickly and honestly and helped us every step of the way. Despite any reservations we had about making such a large purchase sight unseen in Kansas, over 1,200 miles from our New York home, the entire process couldn't have been any easier. Nick quickly, efficiently and patiently helped us throughout the entire process. He personally managed the video walk through, the fair offer on the Lexus we traded in, the financing, the notary that was sent right to our house to finalize the sale from our own kitchen island, prepping the new car, plates and registration, shipping, following up after we received it - everything. Everything really went as smoothly as it sounds, and I highly recommend Nick and the team at Baron BMW.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Toyota Supra MK5
byon 01/18/2024
So I got a call from Santiago the morning I was interested in buying from this dealership. I asked him I wanna make this quick and easy and get all the numbers coordinated so all I have to do is test drive and sign papers if I did want to purchase the vehicle. Mind you, I live 3 hours away, and Santiago met my expectations with ease. Quick and easy and visioned what I wanted into existence thanks to his help. Overall, it is a beautiful dealership with a really great staff. Highly recommend coming back!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great customer service
byon 01/12/2024
The service man took great care of me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service Top Notch
byon 01/05/2024
Zack always greets me with a smile and attention to my car needs. I am happy he has been promoted to service manager. He has the right attitude and mindset for running a service center and will train all his staff to be the same. I have alot of confidence in him. Austin was a new service rep and did an excellent job. Zack checked with me afterwords to make sure everything was handled correctly. I was provided a porter-CJ who drove me home and picked me up. He was very personable and respectable in the car and drove very carefully-with an $80,000 car! He has a bright future! Zack and Austin were at the dealership after hours to make sure I got my car back safely. Thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Overall Experience
byon 01/04/2024
Had a wonderful experience at Baron BMW in Merriam, KS (Kansas City). I knew what I wanted going into the dealership. JT worked with me to put in a custom order so I got exactly what I wanted. He kept in touch throughout the whole process. In fact, my M240i came in 4 months early! I am super happy with the overall experience, and would highly recommend JT and the Baron BMW team.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Awesome Customers Service
byon 01/02/2024
I was coming in for brake work and other items needed to be replaced. They treated me as a VIP Customer since I have been working with them since 1995. It was a relief to see my bill.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
If you are a new or veteran BMW enthusiast in the greater Overland Park, Olathe, and Kansas City area, you're in the right spot! Baron BMW offers an envious selection of the season's hottest-selling BMW models as well as wide selection of reliable used cars.
In understanding that every driver wants to shop for a car differently, Baron BMW invites you to explore our new and used car inventories online or in person. Whatever you prefer, just know, our expert staff is renowned in and around Merriam, Kansas for their ability to listen to drivers' needs, and help them find just the right car and/or services to suit their lifestyle.
Looking to spend less on a car? We offer a wide selection of quality used cars that drivers in the Merriam, Overland Park, Olathe, and Kansas City can enjoy. So take that extra green and use it for a down payment, vacation, whatever suits your fancy. You'll still enjoy like-new quality and performance. Used is really just in the name
1 Comments