Toyota of Merrillville
Customer Reviews of Toyota of Merrillville
Wow, what a Service!
byon 02/25/2022
I had bought three Toyotas from the Toyota Highland and for the 4th they were my natural choice. But as we all know, we’re in a different time where the choices are limited or nonexistent. So, I had to go to Toyota Merrillville for my fourth new Toyota – and thanks God I did! My Sales Associate was Mitch Mathis, and he gave me the very best experience that I ever had in any dealership, ever. I have bought seven new cars in four dealerships in the last two decades; however, I have never met one such as Mr. Mathis, who goes above and beyond to make his customers happy. He personally did all the necessary basic settings for the car and took time to explain all the features. He had so much patience during the process that he was satisfied only when I was. He also provided me excellent personalized service in ordering and delivering parts after I purchased the car. He offered to install the weather mats for me. I also had pleasant experience dealing with the Finance Manager who simply gave me the facts to make my decisions without putting any pressure on me. My ‘new car buying’ experience was so pleasing that for future Toyotas I will definitely go back to them so long Mr. Mathis works there!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Reputable, organized, friendly, and knowledgeable
byon 03/12/2020
This dealership was very friendly and welcoming as well as full of staff from sales to finance that are extremely knowledgeable in their specialties. The cars are clean and reliable
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Easy way to buy a new vehicle!
byon 03/30/2017
Matt Davis was a pleasure to work with. Easy no pressure sales. Great deal and I got the vehicle I was looking for!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
worth a shot, definitely
byon 03/14/2017
I was walking in with a friend to help her get a CPO corolla. Well, personally I believe in the beauty of balancing between two perspectives on a deal and the manager we met was fully cooperative in our pricing strategy while maintaining decency during the process. Stock was plenty enough for us to jump over different options well suitable for our budget. In addition, hassle was straightforward in that unlike other purchases I helped was it concise and time saving. Try it and dont waste your time on meaningless jibber-jabberish fights.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Lazo Ilich was great!
byon 03/07/2017
I had a wonderful experience dealing with Lazo Ilich and was very happy with his professionalism. He is very personable and NOT a pushy salesman.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Whether you’re a first-time car buyer you’re ready to purchase your fifth or sixth Toyota model; we have plenty of Toyota options available for our local Merrillville customers as well as our visitors from Lowell. Here’s what to expect when prospecting a model from one of our many inventories.