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Customer Reviews of Bettenhausen Chrysler Dodge Jeep RAM

5.0
Overall Rating
4.97 out of 5 stars(2394)
Recommend: Yes (673) No (3)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great dealership

by William on 05/03/2024

Very helpful getting us financing and sales guy was very nice and helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

2394 Reviews
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5 out of 5 starsservice Rating

Bettenhausen Tinley Park

by Nancy on 05/10/2024

The service is reliable. The staff is friendly and knowledgeable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Happy camper

by Jerry on 05/10/2024

The service writer kept me informed of the progress and finished the work on my car as promised!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Came through in the clutch

by Kerry on 05/10/2024

Great customer service. Honesty and fixed my vehicle the same day.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

recall

by Susan on 05/06/2024

friendly and fast service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Durango Repair

by Michael on 05/06/2024

Finished repair early. Had parts on hand.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Customer Service

by Matt on 05/06/2024

Ashley was terrific, great communication and helpful. I've always been treated great at this dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Good

by K on 05/06/2024

Smooth

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great dealership

by William on 05/03/2024

Very helpful getting us financing and sales guy was very nice and helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Service

by Robert on 05/03/2024

Everything Fast and Friendly Service Cleaned up the car very good

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great experience every time

by Marcos on 05/03/2024

Every time I go get a routine maintenance I have a great and very professional experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Happy at Bettenhausen

by John on 05/03/2024

Timely and friendly

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service visit

by Joseph on 05/03/2024

Seemed quick. Thorough. Comfortable waiting area. Full report afterwards. Loved my service representative.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great experience!

by Nicole on 05/02/2024

Greeted promptly, super helpful service rep, quick intake, addressed all of my immediate needs (oil change and tire rotation) and wrapped up my visit quickly which is super appreciate. Then connected me to other service rep who handles warranty body work to review those needs Was in and out in no time. Very pleased. Great job!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent service!

by Thomas on 05/01/2024

Service was fast and thorough

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

recent servic

by Robert on 05/01/2024

Great comunication followed by great service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Highly Recommended

by Sarah on 04/25/2024

very friendly staff - Ashley is so nice.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

The Garage comes through again!

by Stephen on 04/24/2024

Everything was great! The oil change and tire rotation was on time. Dan Santangelo was very professional and helpful. He explained the need for the brake fluid flush and I was glad to get that taken care of. He was good to talk with.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Ron

by Ronald on 04/24/2024

Quick and correct

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Warranty Work

by Diane on 04/24/2024

It was a very smooth operation.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Recent 2023 Dodge Hornet Visit

by Ruth on 04/24/2024

Very friendly and knowledgeable staff who take the time to fully explain what will be done to your vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

in and out

by Patrick on 04/23/2024

always fast and dependable service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

About our dealership

The minute you walk through the doors and speak with our friendly non-commissioned sales and service staff, you will come to realize how we became Chicagoland’s “One Price” Chrysler Jeep Dodge Ram FIAT dealership since 1992. This has fueled our decision to continue to grow and maintain a level of service that most people have never experienced.

In the spring of 2017, we finished our largest renovation to date, with our new state of the art showroom, offices, and car service center car service center, so that we may better serve our valued customers. With a more spacious showroom, five additional service bays, and more, we have the most customer-friendly dealership in the area.

Check out our updated new cars deals and car service specials! We’ll take care of your Chrysler, Jeep, Dodge, Ram repair needs and more!

We invite you to come visit us today and experience the difference for yourself. We know that you will find that Bettenhausen is the best dealership in Chicagoland!

What sets us apart
Ford Presidents Award winner 2016-2022
For over 60 years our family-owned dealership has been committed to providing the best service and sales experience in Chicagoland. At Bettenhausen Automotive, we believe in making you feel at home in our welcoming and hassle-free environment.
Amenities
Complimentary Loaner Cars
Complimentary Coffee
Cable Television
Express Service
Customer Lounge Area