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Customer Reviews of Schaumburg Toyota

4.9
Overall Rating
4.94 out of 5 stars(560)
Recommend: Yes (62) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

New 2024 Camry XLE AWD

by Bob R on 05/03/2024

Great purchasing experience at the dealership. The salesman, Al, went out of his way to accommodate my needs. He made an offer that was an out the door price and no hidden extras. I paid cash for the car so financing was not involved, nor was there a trade-in to consider. An option was offered for an extended warranty, but I wasn't pressured to purchase it. It all was a very expedient process and I appreciated it very much. This was at least the sixth car my family has purchased from Schaumberg Toyota.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
560 Reviews
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5 out of 5 starssales Rating

New 2024 Camry XLE AWD

by Bob R on 05/03/2024

Great purchasing experience at the dealership. The salesman, Al, went out of his way to accommodate my needs. He made an offer that was an out the door price and no hidden extras. I paid cash for the car so financing was not involved, nor was there a trade-in to consider. An option was offered for an extended warranty, but I wasn't pressured to purchase it. It all was a very expedient process and I appreciated it very much. This was at least the sixth car my family has purchased from Schaumberg Toyota.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Car service

by Lorita LoPresto on 04/28/2024

Easy to get appointments. Bart was service tech I have had many times. Service went quickly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starsservice Rating

Always satisfied.

by Craig White on 04/27/2024

My 4 Runner is 13 years old and runs like a “Top”! The Service Technicians at Schaumburg Toyota do what is necessary to keep it always running like new!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Service

by Christine Concha on 04/24/2024

Ryan Castillo helped me buy a car for my 16 year old. The process was smooth from test drive to driving the car out of Toyota. Everybody was friendly and accommodating. Good Costumer service!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent

by Leslee Rose on 04/19/2024

Have been a customer for years. Always fantastic service. Jerry McDuffie is wonderful as is everyone at the dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Service

by John on 04/11/2024

Quick, efficient and reasonable service performed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Tire repair

by Camry on 04/03/2024

Efficient and courteous service. I love coming to Schaumburg Toyota for service on my Camry even tho I live in South Elgin.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

2 Comments

5 out of 5 starsservice Rating

Satisfied Customer

by Logan on 03/08/2024

Recently received service at Schaumburg Toyota. Completely satisfied. Prior to this recent visit, I brought my friend to the dealership, and she purchased a vehicle. Shout out to Jerry Mc Duffie and Jim Christensen.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starsservice Rating

25k Check up

by G Myers on 02/26/2024

Could not be more pleased with my service. Was on a tight schedule and they did excellent work right on time!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service done on my car

by Steve Roesler on 02/25/2024

All around pleasant experience at this dealership, friendly and knowledgeable staff

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great purchase experience

by Uli on 02/21/2024

Buying at schaumburg toyota is a good experience, everything is vlear and they will help you acomodate to get the best deal

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

best service

by happy 2021 Rav 4 owner on 01/08/2024

service was responsive to my problem and were able to handle it promptly by installing a simple part in my 2021 rav4 moon roof without cost except for the part; im out of my 2 year service program, but i still come back for all my vehicle problems wouldnt take it anywhere else

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Very efficient

by Ollie on 01/07/2024

Made appointment so easy the work was done so fast was out of there in a half hour 😊

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Mrs

by Pi Chen Yam on 12/22/2023

Patrick was very professional and friendly. Took care of our problem right away.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Work, welcome news

by Service on 12/18/2023

Was expecting issues of some sort on the 20 K full service for 2017 Prius Prime plug in but only needed alignment & oil change. Honest work, no padding of bill, no fake “repairs.”

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Steve K

by Andrea Hebda on 12/16/2023

I have been with Steve K for 3 years and before that Anthony. The service they provide are excellent and always knowledgeable. Follows up and is always accommodating. Great place.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starssales Rating

Amazing

by Allison on 12/05/2023

Great service! Loved our salesman Daniel he was so helpful!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

RAV4 Service

by Matt Thompson on 11/30/2023

Needed front brakes & wipers for Winter. Service coordinator confirmed when last time (mileage) brakes were serviced & asked if I wanted rear wiper changed as well. Came back to confirm brake pads / rotors needed replacing & associated costs. Work performed quickly - much appreciated.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

100K service

by Sam Pudi on 11/09/2023

Everything was explained well and the service went well. My battery was also assessed and replaced.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starsservice Rating

Always a good experience

by Jim on 11/02/2023

I like taking my Tacoma to Schaumburg Toyota when I need service. It's a good experience and I know that Toyota Techs are taking care of any issues that arise. My Service Writer, Steve, is also great at keeping me in the loop on what needs to be done everytime I come in and checking in while I'm waiting for the services to be complete. Thanks guys!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service

by Ed on 10/22/2023

Brought Camry in for oil change and tort rotation, in an out in less than an hour.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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About our dealership

Schaumburg Toyota has become one of the leading dealerships serving Elk Grove Village, Barrington, Palatine, Schaumburg, and Hoffman Estates by putting the customer first. That means we won’t try to sell you the wrong vehicle at the wrong price, or make it a hassle to get service. In everything we do, we aim to offer you more. That’s why so many of your friends and neighbors rely on us to meet all their automotive needs.At Schaumburg Toyota, we carry the full lineup of new Toyota vehicles in a wide variety of trims and colors. There are models to suit any driver no matter how you drive or how much you have to spend. We also have a huge inventory of pre-owned vehicles from many major automakers. If your goal is to save money on a quality used car, count on finding it here.

Amenities
Complimentary Coffee
Rental Car Service Onsite
Cable Television
Collision Repair/Body Shop
Customer Lounge Area
Languages Spoken (5)
English
Polish
Russian
Tagalog