River Front Chrysler Jeep Dodge Ram
Customer Reviews of River Front Chrysler Jeep Dodge Ram
Great experience!
byon 04/26/2024
The entire team at River Front was outstanding - friendly, professional, and highly responsive. Cannot say enough good things about Corey, Dave, Vinnie, and John in new car sales!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience!
byon 04/26/2024
The entire team at River Front was outstanding - friendly, professional, and highly responsive. Cannot say enough good things about Corey, Dave, Vinnie, and John in new car sales!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fantastic Experience
byon 04/26/2024
Great experience from beginning to end. Fastest car purchase I’ve ever made. I highly recommend this dealership and will not hesitate to come back for our next car or truck.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
great quick service
byon 04/19/2024
part had been ordered and service was performed with great speed and quality
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent and professional staff
byon 03/28/2024
Excellent experience from start to out the door. Thank you
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Purchase!
byon 02/22/2024
Had a great experience with my purchase of my new Jeep Grand Cherokee L Summit. Our car salesman was so helpful!! Would highly recommend him and the dealership as a whole.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great customer service
byon 02/14/2024
From start to finish John walked us through our Jeep purchase. It was the best car buying experience I ever had! He was straightforward and we felt very comfortable working with him.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Repair on my 2017 RAM 1500 Limited
byon 12/21/2023
I received a message on the information system that "Immediate Suspension Service Required". It was a serious compressor problem that the team and the Service Manager, Mike, took care of faster than he quoted. I am SO GLAD I purchased a 100,000 mile B-2-B extended warranty on my 2017 RAM 1500 Limited. The repair cost was over $4,500, and all I had to pay was the $100 deductible. The RAM team made what could have been a catastrophic repair into a solution. Thank you all for your hard work.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 12/15/2023
Great place to do business they have made sure my last 2 diesels have had the TLC I prefer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Constantly good service
byon 10/12/2023
I take my Jeep here since I bought it 4 years ago. I have never had bad service whether using the quick oil service or routine service. The staff is friendly, let me know what they need to do so I understand, and inform me when I need routine service. The courtesy ride lets me drop off my car and return home so I can work from home until my car is ready. Then, they pick me up to get my car.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
grand cherokee service
byon 10/10/2023
Have been dealing with River Front for about 22 years and I think they are getting better as time goes on,
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change and tire rotation plus
byon 10/03/2023
River Front did a great job of fixing a Start/Stop problem without me having to come back. I brought my Pacifica in with no appointment into the Express Service Bay.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Great car, friendly dealership, fair price
byon 09/13/2023
The dealership seems to truly inspect and go over the cars they take in from customers. Keep in mind this is going on a sample of one. The car was exceptionally taken care of by the previous owner (only one owner vehicle). The tires were premium, the car was immaculate on the inside and out. It looked and drove like new, despite having over 80,000 miles on it and being eight years old. The previous owner spent good money on Weather Tech for the front seats, but did not get any aftermarket mats for the rear seats. Also there was no noticeable repair work or residual damage from a reported minor accident done to the driver side rear quarter panel. The dealer provided new brakes and engine fluids (oil, coolant, brakes, power steering, etc.). The car was marked down once before and marked down even further on internet sites. The sales person tried to refer to the initial mark down as the starting price instead of the internet listed price as part of the bargaining process, which was a little... shall we say "interesting". My guess is that they knew the vehicle wasn't going to move as quickly as other of the same make and model since this one has two doors and manual transmission. They really weren't willing to come down much more than a few hundred bucks, but became more willing as I was interested in an extended warranty. Still, for the condition the vehicle was in, compared to other similar vehicles at other dealerships and with Kelly Blue Book prices, I didn't get a steal, but I did pay a fair price on the car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Thank you
byon 08/04/2023
The sales team were wonderful and very accommodating to my schedule. Tracey was excellent.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Routine maintenance
byon 07/27/2023
Work was done in a timely manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent
byon 07/26/2023
Awesome and fast service !
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Renee was amazing!
byon 07/13/2023
I've now had to bring my Durango in for service multiple times and each and every time I came in, Renee was extremely welcoming and helpful no matter the circumstance. She was quick to assist with a loaner and patient with listening to all my concerns. She truly is a valuable asset to the River Front CJD service department.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Salesman
byon 06/23/2023
Everyone very helpful. Overall good experience
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Sunroof
byon 06/15/2023
My sunroof wouldn’t open. I called and made a service appointment. They were able to fix the problem and it works great now.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Experience @ River Front
byon 06/14/2023
I was introduced to Dan Spooner, my sales contact, through a recommendation from a friend. Dan was spectacular. He answered every question that I had with true professionalism. There was no gray area in any of our conversations. Dan sourced what I wanted and the deal was quickly made. It was an easy, no stress, purchase and I am truly grateful for it. Dan introduced me to the Manager, Cory as well as the many others that helped make my experience that much more enjoyable. Vinny, in finance, was quick and easy to work with as well. I even had follow up calls from the River Front team the next day to make sure that I was enjoying the new ride. I am huge on Customer Service and they nail it at River Front. A+ rating for my experience at River Front.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Appointment
byon 04/27/2023
Done on time and a great job as always
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Outstanding Service
byon 04/11/2023
River Front has exceeded my expectations for the 2nd time. Entire staff is friendly and helpful. Special shout out to John & Rob, you were a pleasure to work with and made my car buying experience enjoyable.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
