Honda on Grand
Customer Reviews of Honda on Grand
Fastest car buying ever
by 07/22/2023
onFast, friendly, reliable service, will recommend to everybody
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Fastest car buying ever
by 07/22/2023
onFast, friendly, reliable service, will recommend to everybody
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Finally a Dealer that helps!
by 03/05/2023
onOn 3d extension of our lease on our 2018 Touring CRV. I finally went on Honda . Com to build a car and then showed dealers stock in area! Received email from James around 1:30 pm, while on way to another Honda dealer. They could not promise car by Tuesday, called James told to hold car! He did, we drove there and picked up our car in a little over an hour! Jacob finance guy engaging, honest help choose right warranty plan. James moved car out of showroom, transferred plates. We arrived there after 5:00, left dealer around 6:30 with our new car in wifes favorite color Still Night Pearl! Thank You, James, Jacob and Honda on Grand!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Panels on Odyssey melt
by 03/02/2023
onThe panels on our 2019 Odyssey melted shortly after purchasing. The dealership replaced them and they melted again. They are telling us there is nothing they can do.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
A Fantastic Car Buying Experience!
by 10/12/2022
onWow Igor & Ray are just the best! I was in a total loss accident and can’t express my gratitude for the pleasant experience I had with Honda on Grand in Elmhurst. I already knew the car I wanted and called numerous Honda dealerships in the Chicagoland area for an out the door price on a ’22 Honda Pilot SE. Only two dealerships emailed me an out the door price. I called, texted, and emailed with Igor and Ray to get everything situated so when the car arrived at the dealership it would be a seamless process. Both of them could not have been more accommodating and straightforward. There was not a gimmick, add on, or any haggling, everything was fantastic. Before I arrived to buy the car, I texted Igor I was on my way and as I was walking in I was handed the offer sheet with the price we agreed upon, I was in and out with my new car in 45 minutes! Just an overall great experience. If you are looking for a Honda and want to be treated with fairly and with respect, I strongly recommend going to Honda on Grand in Elmhurst.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Fantastic service
by 08/20/2022
onVery nice, patient, answered all my questions
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great positive experience!
by 04/09/2022
onI purchased a 2022 Honda Odyssey last year through Honda @ Grand. It was a very positive experience at this dealership. I was assisted by Luis Delgado who was very welcoming and down to earth. We got a good deal as well. There was no pressure and we were at ease. It’s not always about money but the buying experience counts as well cause I plan to keep my van for 20 years ! I am writing this review as I am waiting and my vehicle is getting serviced and wanted to share by good experience with this dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Honda
by 04/01/2022
onWe’ve been dealing with Bill for years he goes over and above expectations he’s really as at the Honda
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Review for Igor/Kyle
by 03/21/2022
onThe service I received was great. The sales reps were very responsive and detailed.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience with Peter Farion
by 01/16/2022
onThe staff is great, Peter Farion gave me a great deal and really helped with the whole process and everything went smoothly.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Patient, kind and efficient
by 01/15/2022
onMy salesperson Kyle Lacount was very patient with me, explaining the process and paperwork with a kind demeanor. The process went smoothly and was faster than any other time I have spent at a dealership. Kylie took his time and explained the different features of the vehicle I purchased. He is a very upstanding young man, he was not pushy or impatient with me at any time, even after I called him Kevin a couple of times. He just smiled and laughed at me, but I finally got his name right. He is a sweet person and a very respectful young man.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Amazing
by 01/14/2022
onLuis Delgado was so amazing . He helped us from the beginning. We even came late during closing time and he stayed extra time for us . He was so helpful and patient. He made my first car purchase so smooth. He’s amazing I would recommend him to everyone .
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Quality car, quality buying experience
by 01/14/2022
onThe Honda HR-V EX we purchased was just the right size for us as we required a new automobile with the demise of or prior car. My wife and I dealt with Mr. Royzengurt and can only y that it was a very pleasant experience. We were not pressured n any way and he was very accommodating to our needs. We have another Honda vehicle and look forward to many years with the HR-V EX.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2022 Civic Purchase
by 01/13/2022
onWe bought a 2022 Civic,and are happy with it so far,it fits our needs nicely.Salesman Dan was also good to work with,and followed up periodically. I know all about the mayhem going on with auto,and chip shortages,but still cant see how we were quoted initially 6 weeks,but didn't get the car for 13 weeks.Seems like Honda dropped the ball by a lot this time on the paperwork.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Painless vehicle shopping!
by 01/13/2022
onSpeedy, friendly, attentive and outstanding customer service! Enjoying my new ride!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Friendly experience
by 01/11/2022
onLoved the car friendly staff
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Sales by Sam!
by 01/11/2022
onSam Syed was professional, nice, honest, and a pleasure to work with from day 1. My husband and I were having a hard time looking at Honda dealerships closer to our home, so we branched out and thank goodness we did. We bought our Honda CRV with Sam's help and are so happy about our purchase. Honda on Grand is awesome, and Sam is your guy!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Hrv
by 01/08/2022
onGot a good lease snd Danny was responsive
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Marcel- sales person
by 01/06/2022
onMarcel P. helped me buy a car. He was very nice, patient and understanding. A great sales person on top of everything. I liked working with him!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Highly recommend
by 01/03/2022
onAfter getting in a car accident and having my car totaled, I was not looking forward to buying a new car. Most dealerships I was contacting were telling me that they wouldn't have any cars until January. My last straw was when one dealership told me there would be no way I wouldn't be paying what I wanted to pay for a car no matter what dealership I went to. I went to Honda on Grand and they were able to give me a car and payment that was close to what I wanted. While buying during this shortage was stressful, Honda on Grand and Peter and Marcel and everyone else was super helpful and kind the whole way through. I highly recommend going here to find a new or used car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Tom is great
by 01/01/2022
onHad a great experience purchasing my second vehicle with Tom at Honda on Grand! Highly recommend!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Service
by 12/24/2021
onVery attentive to customer support for issues on vehicle maintenance or mechanical problems.
- Recommend this dealer? Yes