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Allan Vigil's Ford Lincoln

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Customer Reviews of Allan Vigil's Ford Lincoln

4.9
Overall Rating
4.95 out of 5 stars(258)
Recommend: Yes (19) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Excellent experience.

by Ric2074 on 04/25/2024

I had an excellent experience at Allan Vigil Ford. My salesman Cory was very professional and knowledgeable about the vehicle I was looking for and helped out tremendously in the process. I'm very happy with my new vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
258 Reviews
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5 out of 5 starssales Rating

Excellent experience.

by Ric2074 on 04/25/2024

I had an excellent experience at Allan Vigil Ford. My salesman Cory was very professional and knowledgeable about the vehicle I was looking for and helped out tremendously in the process. I'm very happy with my new vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2023 Ford Escape

by Patricia1 on 03/12/2024

I got a car in less time than ever edmonds was great

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Happy Customer

by Heath Miller on 02/18/2024

I have been purchasing vehicles from Allan Vigil Ford for over 20yrs...The level of commitment and values has not ever diminished...God willing ill do business another 20+ yrs.... Thank you Omar Johnson (salesman) - Tony Wiggins (finance) - Mr. Vigil.... Thank you all

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Two 2024 Navigators purchased

by Mike White on 01/12/2024

This is my 12th Navigator. My business partner and I purchased 2 NEW Navigators at the end of December. Omar was our salesman and has sold me Navigators in the past. He is the best salesman that I have dealt with over the years. Alan Vigil is a staple on the south side of Atlanta. He is an asset to the community.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Buying experience for my Wife

by abasbury on 11/12/2023

It was a great process. The reason I say this. My wife went to the dealership to scout out a used 2022 Bronco sport I had my eyes set on. ( I had to work and didn't have the time to go with her. Needless to say, she test drove to the house, with the sales person (Crystal) in a brand new 2023 Bronco Sport Outer Banks. I said, what happen to the used Bronco? Wifey says, this is better (and she was right) and they have excellent incentives which would bring the price down to what the used Bronco was going for. So she goes back and completes the paperwork and financing until I got off work. I went to review the numbers (no pencil whipping) and everything she wanted and asked for they gave her. I was so impressed that she did this on her own without the dealership taking advantage of her. Will definitely buy my next vehicle from Allan Vigil Ford and refer my friends and family to them. Thank you David and Crystal (Sales persons) and Ramone (finance) for your professionalism through-out this process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Awesome customer service

by Hindsey on 11/12/2023

Yolanda was awesome couldn't ask for anything more Over everything was great it was my short coming I didn't drive off with the car , So yes I will recommend this dealer .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

David Wilson

by Havenone on 09/28/2023

Had oil change done. Jennifer Wilkes was professional and courteous to me and others that I witnessed her dealing with

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Allan Vigil dealership

by Car purchase on 08/29/2023

I was car shopping and actually looking for a specific vehicle. The sales person assisted me and showed me some very nice vehicles. As I was looking on the lot, this particular car caught my eye and I chose it. The purchase process went very well. I drove off as a satisfied customer. I appreciate the assistance and courtesy of all who assisted me. I commend the salesman for his help and following up after the purchase. I would definitely recommend Allan Vigil Ford and Lincoln dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent Customer Service

by Andrea M on 08/02/2023

I have always had excellent experience at Allen Vigil with both Jennifer W and Holly. They both have an open door policy and will answer any questions I have and truly care about their customers. Both have gone above and beyond. My mom has a head injury and disabled. Holly was very patient and kind to her. They are truly assets and a true reprensentation of a Great Dealership. Speaks volume for the leadership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Bad sensor repair

by tjgary33 on 06/26/2023

Pleasent experience. They respected my time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Owner 2022 Nautilus

by Randy Morris on 06/01/2023

Alan Vigil did everything perfect from setting appointment, picking up my car, performing my service, and last brought my vehicle back in a fluid matter of 3 hours. All my Black Label service was done in the most professional manner. I would never go anywhere else.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service of F150

by F150 Owner on 05/04/2023

Absolutely Amazing Experience! Jennifer Wilkes was a God Send. She was professional and very thoughtful. She expedited my process. I had a question about where something was located and I asked an employee and they turned around an walked me to the space. I can't say enough nice things about my experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Mr. Gary

by tjgary33 on 05/04/2023

they got me the vehicle I was looking for

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

James Huntley

by jshhvacr198 on 04/20/2023

Excellent customer service and professionalism

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

F-150 King Ranch

by CharleyB on 04/12/2023

Very Knowledgeable and helpful sales folks that have experts in other areas to all upon to fully answer all questions and concerns. No high pressure sales pitch or misrepresentations of any kind. Couldn't be happier with my experience with this dealership, would buy again and highly recommend to others.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

top-notch

by Michael on 03/30/2023

as always, the service at Allen Vigil Ford was excellent. i was in and out in about an hour and a quarter. the service rep kept me informed and was thorough in her review of the work done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Service on vehicle

by Shavonda1 on 03/14/2023

Very good, the work was done in a timely manner. I was notified of any problems that needed to be fixed. Overall good service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Happy customer

by Jimmy1973 on 02/10/2023

The overall sales experience was fantastic. I knew what I wanted and placed the order. The salesperson managed expectations very well due to the supply chain. The sales person would update as well as an email from Ford on the status of the build. I took delivery and I’m enjoying my new vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

G 150 service

by Bennie g on 02/04/2023

Timely and professional

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Valued at Vigil

by Richard Gill on 01/15/2022

I began the process of negotiation with Allan Vigil Lincoln through the Auto Trader website late on Wednesday, January 12. On Thursday morning around 8:30 a.m. I received a call from sales professional Israel Thompson regarding my inquiry. I was interested in learning more about a 2020 Lincoln Corsair that fit my needs and specifications. Additionally, I wished to trade my 2019 Audi Q5, which required me to provide my own selling information including pictures. In less than 90 minutes, through the wizardry of the digital universe, the two of us were able to come to a mutually beneficial understanding that necessitated my arrival at the Allan Vigil Lincoln dealership in Morrow, GA, in order to continue the trade discussion. In short, we were close to a deal. Therefore, I departed my home in Suwanee, GA, (Forsyth County) around 11:50 a.m. and drove the 57 miles to arrive at Allan Vigil Lincoln on the south side of Atlanta at 1:00 p.m. Upon arrival I was welcomed by Israel and became immediately impressed with his forthright and professional sales acumen. Israel did not waste my time. We both presented the needed information necessary from our respective points of view to complete the transaction. Once a final offer was made, Israel invoked beneficial rationale that convinced me to accept this very solid proposition. By 5:00 p.m. I was on my way with a new car and the folks at Allan Vigil Lincoln, which included Israel and finance manager Tony Wiggins, are to be congratulated for conducting a highly professional, swift and efficient business transaction from my first contact via Auto Trader to the full tank of gas provided for my ride home. When shopping for my next automobile I will definitely begin the process by contacting Israel Thompson and Allan Vigil Lincoln first of all!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Great Experience

by Crystal on 06/28/2021

I had a great experience with the Service Dept. Jamie was very helpful throughout the whole process. Unfortunately my vehicle could not be repaired after 4 attempts so Ford bought it back. This was no fault of the service department.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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