Courtesy Ford
Customer Reviews of Courtesy Ford
Pleasant Experience
byon 05/02/2024
I usually hate going to a dealership to buy a car. Marcus, at Courtesy Ford, made it pleasant. He was friendly, courteous and knowledgeable about the Edge. Even though it was late in the day and the detail crew has left for the day, he set us up an appointment to return and have the Edge detailed and filled up with gas. Good experience overall.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Pleasant Experience
byon 05/02/2024
I usually hate going to a dealership to buy a car. Marcus, at Courtesy Ford, made it pleasant. He was friendly, courteous and knowledgeable about the Edge. Even though it was late in the day and the detail crew has left for the day, he set us up an appointment to return and have the Edge detailed and filled up with gas. Good experience overall.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Jason is your guy
byon 04/02/2024
This is the second vehicle in less than two years we have purchased at Courtesy Ford and with Jason. This is a friendly dealership that tries to make the process as quick and easy as possible. The Service department is excellent too which I always research in a dealership. I want to know that from the time I purchase a vehicle until I know longer have it, I am taken care of. Courtesy Ford does that.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Purchase of 2021 Ford Edge Titanium Certified used
byon 03/22/2024
This was my first time buying a car alone. Courtland made the experience smooth and pleasant.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Are great people very professional, No BS
byon 11/23/2023
No pressure, very professional! I was in and out quickly! I highly recommend these guys for your next purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Quick, easy, friendly
byon 10/13/2023
Had trouble finding a replacement for my truck (I really loved) after being hit by a drunk driver. Courtesy had the exact truck I was looking for. Since I lived on the other side of town and getting the dealer in Atlanta traffic was no picnic we were able to complete everything over the phone/email and then they even delivered the truck and paperwork at no charge!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
King Ranch Ford F-150
byon 10/08/2023
Excellent in every way !! My salesman went above and beyond what he had to do, He was a great help! I love my Truck as well as my experience, I would buy from you again!!!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent
byon 09/16/2023
Highly recommend Jay Farmer. He's very easy to work with and is upfront. He doesn't try to take advantage or upsell. He finds out what you want and delivers.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Bought online
byon 09/04/2023
This was the 1st time I bought a car online like this. The application was easy to fill out and the whole experience was really convenient. Lloyd was awesome!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Buying from Couresy Ford in Conters
byon 08/25/2023
After finding out their service department wanted $1200 to diagnose problems in my 2013 Ford Escape, I went up to sales and talked with Tyler about a used car. He showed me a 2019 Escape that my wife and I looked at online, not knowing it was at this dealership. I test drove it, signed papers and drove it home that night, even though all commitments were not met yet, by me. I later brought the title and a check to close the deal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Love our new Bronco Sport!
byon 08/10/2023
My husband found the exact Bronco Sport he wanted at Courtesy Ford. The dealership was over an hour from our house but we are so glad we went. Mary made the transaction smooth and easy and we drive our new car home that day. And they even came and picked up our trade in the next day so we didn’t have to go back! We are super happy!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
William Fuhrey
byon 07/18/2023
Awesome experience third truck that I purchased from Courtesy. Jason Worth is my sales guy and he’s awesome!! Will be buying my fourth from him in three-four years.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Customer Service
byon 05/19/2022
Easy trading experience, even delivered the vehicle to my residence. Would recommend Tom Lewis to anyone for his great service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent service
byon 04/13/2020
With the help of Dexter Meadows I rode off in a 2020 Ford Explorer. Quick approval and very professional. He will not disappoint you. Thanks for your service Dexter
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Top notch
byon 03/04/2020
Thank you to Pete Kouvas (sales)and John Hampton(finance). These guys made me feel like I was their main priority throughout my purchase. They were transparent throughout the total experience. If you are looking for a Ford or preowned vehicle and you can get there please give these guys a call, you want be disappointed. Good to see it being done right
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Awesome Customer Service
byon 01/29/2020
Ms. Mary Whidby provided awesome customer service during our recent purchase of a van for our church on 25 January 2020. Mary went out of her way to ensure we were comfortable with our selection, made follow-up calls on a daily basis and was always available to answer any questions or concerns that we had prior to the purchase. Not only that, but she called after the purchase to see if we were satisfied. I would definitely recommend her to friends, relatives and fellow church members.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
You Made My Day
byon 08/11/2019
After an extensive online search for a used SUV, I found a great price on a 2018 Ford Escape at Courtesy Ford. I down loaded the info to schedule a test drive. I was contacted by Mary Whidby who provided the exact match to the Escape and the sale price as advertised. In the past I have been consistently frustrated after performing a search for a vehicle to find that the sales person is either not aware of the offer or tries to direct me to another option. Not so with Mary. She was courteous, professional and went out of her way to meet my schedule. Even when some unanticipated issue came up that might have delayed the process, Mary and the Courtesy staff were quick to find a solution. I can honestly say that my experience with Courtesy Ford was the best I have ever had, and Mary was the most proactive, engaged sales rep I have ever done business with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Experience
byon 05/10/2019
I would like to thank Jen at Courtesy Ford for the excellent help she offered with our camper problems!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Jordan Espinal - Better Than Average Service Advisor
byon 04/11/2019
Its rare that I take time out to make comments on services I pay for but service advisor Jordan Espinal with Courtesy Ford Quick Lane has been awesome. I felt totally comfortable with leaving my 2001 Ford F-150 Lightening with him for everything I it needed. He took care of all the common service items I requested and then walked my truck through an intensive repair in the full service department. He returned the vehicle to me completely repaired and clean. Please pass on my thanks and genuine gratitude.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Quick and Easy Purchase
byon 11/24/2018
We were very pleased with Javada, he listened to what we were looking for, how much we were able to afford, and helped to make it happen quickly. Wonderful person, and look forward to doing business again in the future!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Customer Service
byon 10/04/2018
Just bought two cars from Dexter. The customer service and honesty is awesome. I will buy my next car with Dexter!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
New Ecoboost Mustang w/ Delivery Service
byon 10/02/2018
Outstanding hassle-free experience. I spoke with Jason Worth, did some phone negotiating but nothing that was aggravating, got the price I wanted and the car was delivered to my location (2 hours away). It was worth going that far for the price and superior service. Note: if you use the delivery service it is driven (not trailered) to your location. I didn’t mind and signed all the paperwork and gave the driver a check all from the front porch of my house. Truly happy with the transaction and highly recommend their dealership
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
