Customer Reviews of Rivertown Subaru
Mike and Adam are awesome
byon 02/23/2024
Adam and Mike were both very professional. They were not pushy, and were extremely helpful during test drives, as well as the purchase of our new Subaru Outback Wilderness.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 04/30/2024
Friendly staff,quick oil change,car wash. Comfortable waiting area and enjoyed complimentary fresh-brewed coffee. Stephen took good care of me!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Outback service
byon 04/25/2024
I had a great experience at Rivertown Subaru! The service department addressed all my concerns and kept me abreast of what was transpiring. The price was very reasonable. I won’t hesitate to use them again.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Rivertown Subaru
byon 04/13/2024
Quick service and good product.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Not Repaired
byon 04/10/2024
Just buy a Toyota. It’s more reliable and then you won’t have to experience the dealer not willing to repair a problem that Subaru of America and God himself is aware of. 2017 Outback with parasitic electric drain due to the DCM searching for a non existent 3G signal. This dealer claims it doesn’t exist on my vehicle and the problem with dead batteries is I have a “cheap” one. Since it’s the fourth battery I had to install due to the design flaw of Subaru, it’s fair to say I was sick of buying expensive ones. Funny how when I pulled the DCM fuse I quit having dead batteries. If this wasn’t such a known problem in the Subaru world, I might have given them a pass. Buts it’s not and Subaru of America just extended the warranty for this problem because of it. I’ve probably passed along a half dozen or more sales to this group…no more.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 04/09/2024
Got us in quickly. Communicated well through the whole process. Very pleased.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Car repair
byon 04/09/2024
Great Service, fast and friendly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Outstanding Service
byon 03/26/2024
I can’t imagine anyone but Amber and crew taking care of my car! Amber is wonderful and keeps me in the loop throughout my appointment. She’s honest and personable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
SUPER SERVICE
byon 03/25/2024
My first oil change for my Forester Wilderness Subura. Service writer was SUPER. great personality and very professional. Couldn't be HAPPIER with my experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Scheduled Maintenance
byon 03/06/2024
Always professional, courteous & informative.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Mike and Adam are awesome
byon 02/23/2024
Adam and Mike were both very professional. They were not pushy, and were extremely helpful during test drives, as well as the purchase of our new Subaru Outback Wilderness.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
S Y Huggins
byon 01/24/2024
The service representative, Amber, was extremely helpful and knowledge. She made the experience a pleasant one. This is not the first experience with this representative. I appreciated her helpfulness.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
byon 01/06/2024
Prompt service, polite and helpful team members and considerate of my needs
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 01/06/2024
Great service, friendly people, comfortable waiting area with beverages available and outlets for charging your laptop
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Maintenance Visit
byon 12/19/2023
Got what I needed done and feedback from inspections that allows me to plan the cost for my next maintenance visit.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Amazing service
byon 11/27/2023
Sales rep and finance representatives were great and very patient. Would highly recommend!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 11/11/2023
Great timely service, friendly staff and clean facility. Thanks Kenneth Cook and anyone else who assisted with my service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Subaru Forester
byon 11/10/2023
Service appt. I was pleased that they even washed the car!! Great service in a timely manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Rose B
byon 11/07/2023
I made an appointment for routine service. When I walked away, I realized I had scheduled it at the same time as another appointment. Lonnie was so pleasant about changing it. At drop off I was greeted immediately and I was processed in minutes. The device was done in less than an hour. Everyone was very pleasant and helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change
byon 11/04/2023
They were very busy in this Saturday but they still offered excellent. When I picked up my car my service rep advised me that she had applied a discount without me asking which I truly appreciated. She is always super helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 10/29/2023
I brought my Outback in to have a headlight replaced. Amber and the service team had me in and out on time. Amber kept me advised as to what was going on and was able to keep my costs down. I really appreciated that extra effort.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Outstanding Service Experience
byon 10/16/2023
Service advisor, Ronnie Gladney provided outstanding customer service and kept me informed throughout my wait. The customer lounge is outstanding with plenty of seating available for all customers. Overall outstanding customer experience. Thanks!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Welcome to Our New Subaru & Used Car Dealership in Columbus GA- Serving Union City, Phenix City, Auburn & Opelika
Rivertown Subaru is here to help you find the new Subaru that matches your style, stay on the road with expert car service and repair, and plan for the future with auto financing specialists who truly care.
At Rivertown Subaru we know the excitement that comes with experiencing all of the amazing features and the new car smell of a new Outback, Forester, Impreza, XV Cross Trek or BRZ. Which is why we encourage you to stop by our Subaru dealership, serving Union City, Phenix City, Auburn and Opelika, to take a test drive today! Our helpful and friendly staff will discuss the many superb aspects offered by each model that interests you, so you can make an informed decision on the car that will be a great match.
We have a wide range of options that are each thoroughly inspected to ensure you are getting the best quality.
1 Comments