Rivertown Subaru

Today 09:00 AM - 08:00 PM
Sunday
09:00 AM - 08:00 PM
Monday
09:00 AM - 08:00 PM
Tuesday
09:00 AM - 08:00 PM
Wednesday
09:00 AM - 08:00 PM
Thursday
09:00 AM - 08:00 PM
Friday
09:00 AM - 08:00 PM
Saturday
09:00 AM - 07:00 PM

Customer Reviews of Rivertown Subaru

5.0
Overall Rating
(1)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
sales Rating

Excellent service

bynancar23on 09/06/2018

We recently bought a new Ascent from Rivertown Subaru. We had a very good experience. Everyone was very honest and helpful. I feel that we got a fair deal and everything was done quickly. I will definitely buy from Rivertown again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
4 Reviews
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sales Rating

Excellent service

bynancar23on 09/06/2018

We recently bought a new Ascent from Rivertown Subaru. We had a very good experience. Everyone was very honest and helpful. I feel that we got a fair deal and everything was done quickly. I will definitely buy from Rivertown again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Proud Subaru owners thanks to Charles Fields

bynoswalkon 09/08/2015

We had a great experience purchasing our new Subaru XV Crosstrek. Charles Fields was the best salesman, so attentive to our need and concerns. He did whatever he could to get the price etc where we needed it to be as well as being well informed about the Crosstrek and answered all our questions. Well worth the 3 hour drive we made to visit this particular dealership!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great staff!! Ask for John S.

byinca06on 07/11/2014

I bought a Subaru Outback 2012 from this dealership when it was called Jay Subaru. John S. and I chatted about Subaru while I was getting my Nissan Frontier services and I asked him if I could test drive an Outback. He was so knowledgable and personable that I decided I was going to trade in my pick up for an Outback as soon as I could. I ended up having such a positive experience buying a car from John that I swore I'd buy my next Subaru from him too. Despite the new ownership and my relocating to upstate New York I asked John to help find me my wife's new Subaru. I highly recommend John S. He's an honest straight shooter with a wealth of Subaru knowledge. He is also a Veteran and very military-friendly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Rivertown Subaru: Committed to Being Truly Outstanding

byrobin444on 06/03/2014

“Committed to being truly outstanding” is printed at the top of the business card of Troy G., general manager of Rivertown Subaru Auto Mall, Whittlesey Road, Columbus, Georgia, the location of my first Subaru purchase in May 2014. Troy G. and all of the employees at the Rivertown Subaru dealership have been outstanding so much so that my purchase experience has exceeded my expectations and to a degree that has compelled me to write my first online review. Troy G., the general manager; Mr. John S., my sales consultant; and Mr. Van W., the business manager, have most definitely lived up to Subaru’s commitment to provide the highest standards of product quality and to adhere to the highest standards of ethics and integrity. Prior to arriving at the Subaru dealership I test drove cars at other dealerships in town, all of which left me skeptical about purchasing a new car. In particular the sales consultant at the Kia dealership was totally uninformed about the first car that I test drove. I intended to drive a second car; however, the Kia sales consultant took a cigarette break, so I left. In stark contrast to this experience was my next stop, the Rivertown Subaru dealership in Columbus, Georgia, which was the most positive purchase experience that I have encountered in my lifetime. Specifically, here are only a few of the many examples of the outstanding service that I received at Rivertown Subaru: Mr. John S. met me within seconds in the parking lot and discussed with me the value of owning a Subaru. Specifically, he informed me about the Subaru XV Crosstrek which immediately caught my attention. Mr. John S.’s knowledge of Subaru cars was impressive and in complete contrast to the sales consultant that I had encountered minutes earlier at Kia, who seemed to know very little about cars and even less about the value of first impressions. After the test drive and my discussions with Mr. S. about the Crosstrek, I was totally convinced that the Crosstrek was the car for me. The high gas mileage, the overall look and feel and smooth drive of the Crosstrek, and Mr. S.’s knowledge of Subaru and their standards and philosophy were what sold me on this car. Furthermore, I had no intention of trading my existing sports car; however, I changed my mind when the general manager gave me the exact dollar amount that I originally paid for the car that I owned for over three years. Moreover, Mr. W. and Mr. S. were very well-organized and informative during the purchase transaction. The employees left me with the message that Subaru’s service to their customers does not end with a sales contract. In the days that followed, Mr. S. called twice to make sure that all was well with my new Crosstrek. I drove the car for nine days, each day my satisfaction with the car increasing, before I was involved in an accident. At this most stressful time, I was more than one hundred percent satisfied with Mr. Troy G.’s generous solutions during the car repair process and am most grateful for all that he did to help me so much so that I consider it a blessing. It was during this difficult time that it was most evident that Mr. Troy G. stands behind the words on his business card: “Committed to being truly outstanding.” I most definitely trust and appreciate the employees of the Rivertown Subaru dealership in Columbus, Georgia. I feel very comfortable recommending the Rivertown Subaru dealership to my family, friends, and the general public. Currently, I am back in my Subaru Crosstrek and loving it. A 100% completely satisfied Rivertown Subaru customer, Robin

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
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