Acura of Columbus
Customer Reviews of Acura of Columbus
Customer
byon 04/20/2024
The service was phenomenal I received at Acura of Columbus. From beginning to the end each department took very good care of me. The salesman did a great job and took his time guiding me through my purchase and made me feel very comfortable and excited about my purchase. Top of the line service for sure!!’
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Customer
byon 04/20/2024
The service was phenomenal I received at Acura of Columbus. From beginning to the end each department took very good care of me. The salesman did a great job and took his time guiding me through my purchase and made me feel very comfortable and excited about my purchase. Top of the line service for sure!!’
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Incredible Experience!
byon 03/26/2024
I had an awesome experience at Acura of Columbus. Paul was so helpful and the process was a breeze. I will definitely buy from Acura of Columbus again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Customer Service
byon 03/21/2024
Thank you so much for timely care care and the great customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Acura mdx
byon 03/02/2024
Love the car. Our salesman Paul was very friendly and took a lot of time to explain all the features of the car
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
On time and as quoted
byon 02/25/2024
I drive 45 minutes to get my Acura serviced in Columbus. The team is good to keep me updated and not over promise.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service Survey
byon 02/13/2024
I love the convince of leaving vehicle for service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Customer
byon 02/08/2024
Steve, my service consultant it was excellent made me feel very comfortable and confident in what needed to be done. Went over my service record and explained the next step
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service Department
byon 02/06/2024
As usual, I had a great experience in the service department at Acura of Columbus in Columbus, GA. My service representative, Steve, was friendly, responsive to my concerns, and demonstrated knowledge in answering my questions. He escorted me to a comfortable area with drink and snack choices to wait while my car was being serviced. My wait time was appropriate and I was very pleased with the work done. I was especially pleased that my car had been cleaned on the inside and outside. Acura of Columbus has great customer service.My service representative, Steve, is the best part of that service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Thank you Steve Britt
byon 02/01/2024
Great service- my 2011 Acura drives and feels like it's brand new A++++
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
This dealership is amazing
byon 01/17/2024
The entire service department is amazing from the moment you drive up until the time you leave. 👍🏾👍🏾👍🏾
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Vehicle Service
byon 12/30/2023
I always ask for Steve Britt. He is friendly and very personable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Professional Service
byon 11/23/2023
This was an emergency repair and I had a very busy work schedule. Steve got me in for a 10:30 AM appointment but I arrived early since I could set up my computer in the waiting area and work (very comfortable). Steve took me right away, diagnosed, serviced and washed the car early and completing it by about 10:30 AM - saved me a HUGE amount of time and got me back at work in Atlanta by noon. Car runs great. Well done!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Always Great Service
byon 11/23/2023
I have my Honda CR-V serviced here. They even clean my vehicle after each service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Service at Acura of Columbus
byon 11/22/2023
We consistently receive excellent service from Steve Britt at Acura of Columbus Georgia. He keeps us fully informed of any services or repairs needed. Our vehicle is always returned in working order and clean. Highly recommend this dealership.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great
byon 11/04/2023
I was very easy and nice experience buying my MDX.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
RDX ASpec Advanced
byon 10/14/2023
Darryl & Robbie went out of the way to locate the car I was looking for to be delivered. Because of this, I traveled to this dealership to purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Acura Loyal
byon 09/02/2023
This is our third RDX purchase. Have owned a 2015, 2020 and now a 2023. Traded in a 2022 BMW X3 as the primary driver, my wife, preferred the RDX for its ease of driving, parking and hauling 3 grandsons around. This is our second purchase from Acura of Columbus. The sales management and salesman were very easy to work with in completing our purchase. We love this car and the wife is happy so there you go!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Service Review
byon 07/23/2023
I received the best service at Acura of Columbus. After speaking with my advisor Brett New, he arranged for my car to be be picked up when I called and told him about the noise that I was hearing in my car. I was brought a brand new car to drive while my car was being fixed. Brett New was an excellent advisor for my car. I’ve had nothing but excellent customer service since I bought my Acura. I would definitely recommend anyone to this dealership.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Exceptual Service
byon 07/21/2023
Met All my needs and expectations. They even manage to get my car serviced way before I expected it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
*
byon 07/21/2023
Steve was wonderful, he was very knowledgeable and friendly. Also the gentleman who checked me in was very and polite. I am very satisfied with the repair done on my 2017 Acura TLX.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Satisfied customer
byon 05/21/2023
I have had a great professional relationship with Acura of Columbus rather it was purchasing a vehicle or having my vehicle serviced. This will more than likely be my last time in the Columbus/Fort Moore area. Thank you Acura of Columbus Team for all your professionalism, recommendations but most importantly treating me life family.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
