Customer Reviews of Ocean Mazda
Love my new car!
byon 01/04/2022
Had a great experience with Carlos Diaz. He was great to work with and very friendly and professional.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Quick & Friendly
byon 10/19/2021
Staff was friendly & sales was quick. Manny was excellent
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
What you want to expect
byon 04/25/2021
I had a great experience working with Manny Patino. I was able to make my purchase from the comfort of home in PA, get all the paperwork processed and questions answered in a timely fashion. Once it was completed, I flew down to see him, test drove the car to make sure it was everything it was made out to be and it was. I was in and out. A very seamless process. Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Mazda CX-9 purchase
byon 01/15/2021
Want to thank Manny Patino for his total devotion and attention in completing the purchase of our Mazda CX-9. He went out of his way in making sure we thoroughly inspected our vehicle which we purchased sight unseen over the internet. He also followed up in answering our questions and obtaining additional equipment. Made our day smooth and effortless. Thank you
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Experience
byon 07/13/2020
Ocean Mazda proved to be a pleasant car buying experience. Manny our sales rep and Alan in finance were exceptional. There was no pressure and they were very attentive to our needs. The dealership, which has just been remodeled, allowed for the proper social distancing in this age of Covid. Hand sanitizer was provided at multiple locations and temperature checks were taken of all customers. The Toyota Tacoma we purchased was as advertised, and according to all our research was priced very fairly. We made the drive to Doral from northern Broward County and would do so again next time we require a vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Horrible experience !!!
byon 02/02/2018
Just unbelievable !!! The only reason I bought a car from these guys because they seemed reputable guys with good reviews and rating. I guess I was wrong, NOBODY in this dealership is willing to lift a finger to resolve a problem. Bought a car from them 3 months ago, still waiting for my tags. They keep sending me temp tag for THREE months. Each time I call just endless hold on the phone and a new promise to get my tags next week. I regret spending money at this place, so frustrating. I have never had any WORSE experience buying a car, what a NIGHTMARE. All I need is simply get my tags....
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Very happy with Ocean Mazda
byon 09/17/2017
Overall I had a great experience. I went in knowing exactly what I wanted and they made sure I left the dealership feeling satisfied. Couldn't be happier with my new CX-5!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Pleasant Experience
byon 05/27/2017
I traveled over 300 miles to purchase my vehicle from Ocean Mazda. The internet sales manager (Mauricio) and I worked out most of the details concerning my trade and the purchase price via email. We stayed in communication until I arrived. I am a huge skeptic about car salesperson honesty but Mauricio was great. I was there a lot longer than I wanted to be due to my drive back but it is what it is. The only concern I had was the cleanliness of the vehicle. When I spend over $20k for a car I will always expect it to be detailed inside and out and topped off with fuel especially when the dealer is expecting me.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great!
byon 03/09/2017
Zevastyan was who helped us "seal the deal" we didn't think was possible! He was great to work with, very professional but still fun.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Really good experience
byon 02/17/2017
The staff was super friendly and helpful. Our seller was Osmanys Lemo and we recommend him 100%
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent service
byon 02/12/2017
Excellent service provided by Yoel, very patience, knowledgeable, proactive and helpful. I really appreciate his follow up even after the purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
MAZDA CX-3
byon 12/01/2016
I went to this dealer because the location was very convenience but when I walk in immediately I was help by a very nice sales rep called Edwaldo Ibarra a very kind, polite, helpful in another words an excellent person walk me thru all their SUV and was very patience and I love the way me and my family was treat it after that I decide which car i want it they work with me to the max and help me until the end with my needs and Tony Garcia the Financial Adviser an awesome and great person help us to the max also a very great place to buy your new car they make you feel very welcome and important I love it and I'll recommend Mr.Ibarra to anyone very good sales rep so if you guys decide to pass by ask for him he its awesome. Thank you Ocean Mazda
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Exceptional Service
byon 11/04/2016
If you are looking for exceptional service ask for Jorge Rodriguez.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Will not negotiate
byon 12/08/2014
Went to test drive and negotiate a Mazda 6 touring with the Bose & Moonroof package . Sales guy was nice but then one of the finance guys were called and they would only reduce $ 700 off the MSRP that included the Dealer installed options. Went to one of their competitors in Fort Lauderdale and they tool $4,000 off the MSRP plus 0% financing for 5 years.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
These guys are [non-permissible content removed]
byon 07/23/2013
These people are [non-permissible content removed]!!!! I was told a lease special from Mazda website is impossible, shame on me I trusted them. I gave a "reimbursable deposit" for them to pick up a car. Found same car for $1,750 less in Lehman Mazda, the special on the website was totally true, but they did not give me my deposit back. Very upset with the manager "Mauricio", don't let you trick you, try other dealer.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
Great buying experience
byon 05/07/2012
Got in contact with Ocean mazda through their website. Got a call about an hour later and said since the CX-5 is in high demand they were selling those models at MSRP. I was having a hard time finding dealerships with CX-5 on the lot so i took a trip to check them out. A saleman approached me and my wife after about 3 minutes after we started walking around the lot. He took us and showed us their stock of CX-5's and I saw the one we wanted, fully loaded in white. The salesman let us do our thing and we checked out the vehicle. No pressure and no B.S.. I was able to purchase the new vehicle at a bit below MSRP. Great experience. Our salesman was Mr. Rey. Would recommend again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
prejudice, profiling
byon 08/18/2010
I would not buy a car from this dealer. Especially after that experience on Aug 15, 2010. One of the sales manager, a Mr. Rivera, would not let me test drive a car because i did not "fit" his profile to test drive a mazdaspeed3, unless he ran my credit report. My wife and i were very upset, as this would be our 3rd mazda car. I ended up buying the Mazda3 s hatchback at one of their competitors
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Internet Sales
byon 08/13/2010
My experience was great, Contacted via email and received immediate response, Took care of credit application online and was quoted out the door. When I arrived, papers were ready to sign, salesman was very helpful ,and my new CX-7 was ready for me. Total time in dealership 1/2 hr. and i love my new car!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Sloppy Sales work
byon 07/15/2009
My wife & I found a car we liked at this dealership on a Sunday. I called the dealership on Monday to make an appointment with the salesman for Tuesday morning at 11:30 so that my wife could get off work and meet us there at noon. I did not hear back from him so I called him on Monday to confirm. Upon arriving at this dealership, which is some 20 miles from our home, I learned that the car I had come to close on had been sold and that they did not have another one in inventory that was close to the specs. My gripe is that it would seem common courtesy to call and inform me that I might be making the trip for nothing when the car is no longer available. Salesman: Nicolas, Sales Manager: Tom Other than unnecessarily causing this inconvenience, they were nice enough.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
COME DISCOVER THE OCEAN AUTOMOTIVE GROUP EXPERIENCE. Have CONFIDENCE: You are in good hands from the moment you arrive. We believe your car buying experience should be one-size-fits-YOU. We have COURAGE: We dare to be a different ownership experience. We are a family-owned business who is continuously changing the way you do business with your local dealer. We provide Flexibility and Transparency- start the process on-line, come in and drive home the car you want! You will have ownership of the process. It’s your car- it’s your experience. We want CONNECTION: We will ensure that your experience is unparalleled and unforgettable when you choose Ocean Automotive Group! Together, we can re-define the car buying experience. Ocean Automotive- Committed to Excellence.
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