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Customer Reviews of AutoNation Nissan Miami

4.6
Overall Rating
4.62 out of 5 stars(115)
Recommend: Yes (49) No (4)
Write a review: Sales | Service
5 out of 5 starssales Rating

Mr. Vazquez

by Edward V on 04/11/2024

Leasing process was fast and easy. The staff was great.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

115 Reviews
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5 out of 5 starssales Rating

Mr. Vazquez

by Edward V on 04/11/2024

Leasing process was fast and easy. The staff was great.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starssales Rating

Excellent Dealer.

by Leonardo on 03/31/2024

Sales person was very attentive, explaining me all functions of my new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starssales Rating

Purchas of used Nissan Rogue with Sales Representative Ronnie Lucero

by Kevin OBrien on 02/07/2024

This is the second used car I have purchased at AutoNation & the second time we have been professionally assisted by Ronnie Lucero. I cannot say enough good things about Ronnie and our second experience. Ronnie is straightforward, very transparent and very helpful. He tirelessly showed us all the models we wanted, listened to my needs and concerns and helped us pick up the best vehicle for our situation. Ronnie makes all the difference when we make the decision where to buy and whom to talk to to purchase a new vehicle. A day after purchasing the vehicle, I noticed that the windshield wipers were completely worn and did not adequately remove water from the windshield. I informed Ronnie and he immediately replaced the windshield wipers, no extra cost! This is the quality service that we are looking for. Thank you again, AutoNation & Ronnie Lucero.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

3 Comments

5 out of 5 starssales Rating

Offered

by MiguelAlvare on 02/01/2024

Eddy did an excellent job, he tried his best to offer a good deal for Us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starssales Rating

2023 Rogue

by Manny Sr on 01/31/2024

Great vehicle, great deal on my 2023 Rogue ,Enrique Diaz and Patricio Penñalber worked very hard to get me the best deal, thank you both... great job

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Serviced my car since 2015

by Mynissan on 12/06/2023

I have always been treated very well. Mr. Jorge Cala, Assistance Service Manager has been excellent and provided outstanding support.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by Raiva69 on 11/10/2023

I have been here a few times and every time I leave satisfied with the service. They listen and are very attentive and always let me know what’s going on. Thanks for being my choice for services.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starsservice Rating

Servicio al carro

by Nissan rogue on 11/07/2023

Muy buena persona amable y responsable explica todo muy bien

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excelente Servicio

by Pedromengoni on 10/31/2023

Gracias, servicio profesional y muy buena atención.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

4 out of 5 starsservice Rating

Oil leak Murano

by Mayra C on 10/26/2023

Grateful for Jackie Waver and Benji Taylor for making sure the issue was addressed. , car is still under warranty.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

3 out of 5 starsservice Rating

Not meet expectactions

by VEl2306 on 10/17/2023

The maintenance service, according to what was offered on the site, was supposed to include cleaning the car. They said that due to climate issues they would not do it, which makes no sense. I asked them to clean the interior and they didn't do it either.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starssales Rating

Customer Service

by Marianela on 09/29/2023

I had the great pleasure of working with Alain Noguera when I recently purchased my car and I couldn’t be more happy with the experience. Alain went above and beyond to ensure that I found the perfect vehicle. His knowledge and expertise was evident throughout the entire process. He patiently answered all my questions explained every detail about the cars and provided valuable insights to help me make an informed decision. What truly stood out was his dedication to customer service. I highly recommend Alain to anyone looking to purchase a vehicle at this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starsservice Rating

Repair Air Condition (Compresor) Nissan Kicks

by Beatriz on 09/21/2023

I have the best opinion of the work done in the repair of my car's conditioning system, specifically the work done by Jorge, who was very kind and responsible. The work was of the best quality and was done in a short time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service

by Javier gu on 09/21/2023

Nice and friendly support

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Purchased a used 2020 Nissan Rogue Sport

by JoseBegui on 09/20/2023

I purchased a CPO 2020 Nissan Rogue Sport at a good price. The vehicle was in excellent like new condition with a great warranty, the sales person was very attentive, courteous and the dealership was very modern and clean. My only complaint was the very high dealership service charge, but in the end I am happy with my purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Battery install

by MariaVill on 09/01/2023

Great service by Jorge Calas. In and out service on a Thursday afternoon was efficient. They even washed and vacuumed my car!😋

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Exceptional Service

by Giselle on 08/24/2023

Great service. Professional and very nice through the process of purchasing a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service

by Alexander on 08/16/2023

Everything worked wonderfully from the reservation of the appointment that was immediate to the entire process of repairing the car, really impeccable, I did not have to wait, I asked if I could rent a car and they immediately assigned me a car until the next day at no cost . from Mr. Gabriel Fernandez who called him for the appointment and coordinated it immediately to Mr. Jorge Calas who seemed to me to be an extraordinary person, friendly, super helpful, attentive to every detail. It simply couldn't be better, but what impressed me the most was the willingness of all the employees to serve everyone well, from spare parts that I wanted to buy to a Nissan key ring, a boy named Cristian helped me, I congratulate them, in addition to the fact that I have 2 cars new nissan a murano and an Armada that are extraordinary cars

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excelente servicio

by Dasmani on 08/08/2023

Muy buen servicio y excelente atención. 👌

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starssales Rating

Amazing

by Esteegee on 08/02/2023

I couldn't be more thrilled to share my fantastic experience with automation and Jairo, the auto salesman who assisted me during my Nissan Kicks purchase. From the moment I walked into the dealership, he greeted me with a warm smile and a genuine willingness to help. Jairo's kindness and patience were evident throughout the entire process. He took the time to listen to my preferences and needs, ensuring that I found the perfect car that suited my lifestyle. His extensive knowledge about the Nissan Kicks was impressive, and he answered all my questions with clarity and expertise. What truly stood out was Jairo's dedication to making the entire buying experience smooth and stress-free. He guided me through each step, explaining the financing options in a clear and transparent manner. His professionalism and friendly demeanor made me feel comfortable and confident in my decision. Not only did Jairo help me find the ideal car, but he also went above and beyond to ensure I got the best deal possible. His attention to detail and commitment to customer satisfaction were evident in every interaction we had. Thanks to Jairo's exceptional service, I drove off the lot feeling like I had not only purchased a car but also gained a reliable and trustworthy ally in the automotive world. I can wholeheartedly recommend Jairo to anyone looking to purchase a new car. He is a true asset to the dealership and a shining example of what an outstanding auto salesman should be. Thank you, Jairo, for making my car-buying experience truly memorable!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

3 out of 5 starsservice Rating

My Review

by Pablo Cano on 07/28/2023

Everything went well except that my car interior was not vacuumed at all. Very disappointed after waiting 2 hours. It was a simple tire rotation, and oil change.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
Complimentary Coffee
Complimentary WiFi