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Schumacher Chrysler Dodge Jeep RAM

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Customer Reviews of Schumacher Chrysler Dodge Jeep RAM

5.0
Overall Rating
5 out of 5 stars(98)
Recommend: Yes (22) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

No pressure sales

by Otter on 10/01/2023

For me, shopping for a vehicle is the same as when I go into Total Wine & More. I go in with a set budget in mind, but I blow it away by the time I check out. :-D I would like to thank sales rep Bermann Gilles for his assistance in the purchase of my vehicle

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
98 Reviews
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5 out of 5 starsservice Rating

Good servicr

by Jan on 04/22/2024

There very trustworthy

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Fast, ecomonical fix

by Jim Copas on 03/26/2024

Quality service in the time specified

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Have your oil changed in comfort

by Bernie Fontana on 01/31/2024

Friendly knowledgeable gets you in and out quickly. Great waiting lounge!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Express Service as expected, express!

by Maurice Kalter on 12/01/2023

Dealer's service lane for oil change/tire rotation is express as promised. Dan was a great service adviser.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Best Service in the Business

by Joe L Boynton Beach on 11/12/2023

Took the time to explain exactly what the car needed and what the cost would be. Very Professional and knowledgeable. Would recommend to anyone. Joe L

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great job helping in a pinch

by Saulis on 11/04/2023

I want to let you know about 2 gentlemen that helped me out in a pinch. I had my 2021 Challenger Redeye towed to the Delray location after getting a flat on the Turnpike. Geovanni and Ben in the service dept did a great job of facilitating and getting my flat tire fixed. When I bought the vehicle from this dealership, I purchased all the insurance coverage that comes with the vehicle, but the tire protection was rejected on the computer system. They got on the phone and called Allstate to find out why they rejected the insurance claim, given the coverage, and were able to get it approved quickly. Unfortunately, the jack to lift the car was broken, but they also stayed late to get the tire fixed and to bring a jack from another dealership to have the tire replaced quickly, so that I wouldn't miss my son's 16th birthday party. I can't say enough good things about them and the service they provided. Thank you so much!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Top Notch Service

by Pauline on 10/17/2023

I purchased my car from Delray Schumacher and it’s the only place I take my baby for service. My service tech Benjamin is the greatest. I was a little disappointed when he left, but he was there at my last service and boy was I happy to see him. If you want quality service buy a car from Schumacher and take your car there for service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

No pressure sales

by Otter on 10/01/2023

For me, shopping for a vehicle is the same as when I go into Total Wine & More. I go in with a set budget in mind, but I blow it away by the time I check out. :-D I would like to thank sales rep Bermann Gilles for his assistance in the purchase of my vehicle

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Stress free experience

by CT on 09/08/2023

There was no pressure to purchase a vehicle. There were no unwanted extras put on the purchase price. The internet price was not negotiable, but the vehicle was priced appropriately and the lowest I found. Extras were offered in the finance office but after declining, there was no pressure to buy. Easiest car purchase ever!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

10 star review!

by Rene on 07/26/2023

If I could leave 10 stars , I would! Madison is extremely accommodating and helpful! Thank you for the exceptional customer service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Madison care

by Jim Copas on 07/18/2023

Madison is a very good person to help you get services needed and great response times.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellence

by Jeep owner on 06/16/2023

I have been here a few times already and I drive for over an hour past other dealerships to get my Jeep serviced here. Excellent work and the people in any department are pleasant knowledgeable and helpful. Madison has been my service advisor and she does an excellent job in addressing my questions and concerns as well keeps me in the loop on the car status.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

A star in service department.

by BobR on 06/16/2023

I must share with you a wonderful experience I had at the service department. The service tech Madison was friendly, professional, and knowledgeable. Something you don’t see much these days. She made my visit to the service department a pleasure.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

SERVICE TIME

by RAM 2023 1500 on 05/05/2023

Went in for my required oil change - knowing i had other itmes that were due for maintenance - cindy gave me all my option and recommendation on what i could do this visit and what i could do on next visit. I made my choice of what do this visit and she rolled with it and did not pressure me to more. Which i appreciate very much.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

oil change

by mike gorlano on 01/28/2023

My service rep was as good as it gets without an appointment. In and out in 60 minutes.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

SERVICE TO GO

by Ram 1500 on 01/27/2023

Great service right out of the gate - no trying to sell me on any other service - very easy and in a appropiate time frame

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Customer Service

by Karl on 12/18/2022

Friendly and efficient from start to finish

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service

by Cynthia on 12/09/2022

Service was fast and friendly

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Outstanding Service

by FeFe on 10/31/2022

My experience was absolutely wonderful. Cindy was my Service contact person. She was outstanding in helping me with getting my car Service and all recall issues resolved. She was in constant contact with me throughout the day until my car was complete. She was actually able to complete everything in one day all though she thought it would take a couple of days. There should be more employees with great customer service like Cindy because they are hard to find.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Awesomeness

by FeFe on 10/24/2022

Cindy my service person was absolutely awesome! She was caring and did everything she could to help me with my recall issues. Originally she thought it would take a few days but she got it done the same day! My mechanic Beau was also awesome. They kept me informed all day until my car was ready. I Love Schumacher in Delray.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Knockout Service

by Elizabeth on 07/17/2022

This dealership is very professional and not intimidating.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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