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Subaru of Daytona

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Customer Reviews of Subaru of Daytona

5.0
Overall Rating
5 out of 5 stars(12)
Recommend: Yes (4) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great people!!

by Cwestlake on 11/15/2023

I had a fantastic experience. Griffon took the time to help me customize a car for me. They were up front with costs and no high pressure sales tactics. And I love my new Crosstrek Sport!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
12 Reviews
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5 out of 5 starssales Rating

Great people!!

by Cwestlake on 11/15/2023

I had a fantastic experience. Griffon took the time to help me customize a car for me. They were up front with costs and no high pressure sales tactics. And I love my new Crosstrek Sport!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Purchase of 2023 Outback

by John628 on 05/10/2023

The sales girl (Cassidy) was extremely polite, professional, and knowledgeable about the vehicle. She assisted in getting me the best deal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Bob malin

by Bob malin on 04/06/2023

The most enjoyable car buying experience ever

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2023 Outback Purchase

by MMartin on 03/08/2023

The entire process was pleasant, professional and completed in a reasonable time. The vehicle was clean and fueled. The demonstration drive was through and informative. Even though we previously owned an Outback there are many new safety features that the sales person demonstrated and answered all our questions.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great dealership and people

by Mark M. on 11/27/2021

Very helpful sales person with Matthew V. who helped me find the right Crosstrek and then finance put together what worked for me. No pressure and it was more of a conversation about my needs and what I was looking to achieve in moving to a newer model.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Subaru Crosstrek

by Satisfied on 11/02/2018

Sales was great to work with. Jennifer was very courteous and helpful in finding the vehicle of our choice.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Forrester owner

by Richard on 10/31/2018

It was easy getting an appointment, I arrived on time and was met by a service writer who got me a loaner vehicle quickly and I was on my way. My car was finished early and was done impeccably. It doesn't get any better than that.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

service at Subaru of Daytona fl

by macmicro on 10/01/2018

Vehicle was hesitating when cold. Made appointment vehicle had a software up date everything is fine

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starsservice Rating

Bad service

by clairemarie02 on 09/16/2018

We bought a used car from them, but the salesman misrepresented the warranty agreement. As soon as we bought the car, the battery died and needed to be replaced. Since it was under warranty, we brought the car in for service. Four times we were told that we would get a loaner car to tide us over until the repairs were finished, but they never gave us one. When we bought the car, the salesman assured us we would get one, and the customer service people told us 3 times that we would get one when we called about the dead battery. But that was not the case.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Awsome Experience

by Kevin49 on 02/01/2018

Frank Rivera our consultant was very helpful through out our time there. Best of all Frank continues to provide A1 service as we return for our oil changes and car washes . Barbara and Really love the car we purchased. Thanks Frank for your Friendship.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starssales Rating

Terrible purchase experience

by Digitaleagle on 01/10/2014

This dealership took us for a ride. First, we were going to go to another dealer and purchase an Outback through the Costco program. I wished we had. This dealer offered to match the Costco program price so we decided it made sense to deal with a local dealer. First they told us they had a white Outback CVi but gave us a price listing of another car. They told us the equipment was the same as the car we would be receiving. It was not. Then the dealer snuck in fees they didn't disclose to us that we didn't discover until after we left the dealership. They charged us $749.00 for a delaer prep and paper work charges. We disputed this with their parent dealership who owns them. They agreed to give us $350.00 back because the dealership basically broke a State of Florida law. When we were leaving the dealership we asked that the Monroney sticker be put in the car upon delivery. When we got the car home we discovered it wasn't in the car. I called the Salesman back and he said he had it in his possession and would put it in the mail. We waited over 15 days to get the sticker and only got it by complaining to the GM of the owning dealership. We found out they never mailed it to us. We discovered we did not get a good price from this dealer and will never trust them again. We are taking our new Subaru to another dealership to get serviced. This dealership is not trustworthyy of our business and we have gone out of our way to warn other neighbors and friends to stay away from this dealership. This was one of the worst car buying experiences we ever had.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Great Dealer

by flamanatee on 08/24/2011

Treated very nicely by Randy. Don't know if it is a dealer issue or Subaru issue, but it seems that as soon as Subaru delivers outbacks, they are sold within the week. We bought our OB one day after it was received from factory.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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